Resident Involvement

4 months ago

Bradford, United Kingdom Anchor Full time

**Resident Involvement & Welbeing Officer**

**Hybrid working between home (2 days) and the Bradford office (3 days) per week.**

**Salary up to £30,000 per annum, depending on experience.**

Are you a relationship builder with excellent organisational skills? Do you thrive on arranging events and have exceptional communication abilities? If so, we want you to join our Marketing & Communications team - this is an exciting opportunity where every day brings new challenges and rewards

**The Role**

As a Resident Involvement & Wellbeing Officer, you'll play a crucial role in supporting effective resident involvement and well-being initiatives, providing valuable evidence to Anchor on service delivery excellence. You'll coordinate a variety of activities aimed at enhancing the well-being of older people, while also providing administrative support to customer initiatives that promote inclusion and well-being.

Key Responsibilities
- Organise and manage conferences and fairs, involving wider team and colleagues as necessary.
- Coordinate residents' competitions, such as Gardening and Loving Later Life awards.
- Develop and host well-being activities, both online and offline, to increase participation, ensuring coverage during periods of unavailability.
- Facilitate Be Active sessions.
- Coordinate the Community Grants and Well-being Involvement groups to ensure impactful outcomes.
- Attendance at meetings, coffee mornings, and providing taster sessions and events.
- Recruit participants for involvement groups, well-being activities, conferences, and fairs from Connected Club and wider networks.
- Maintain accurate records of resident involvement and well-being participation, outputs, and impacts, liaising with other team members as needed.
- Contribute to the team's communication plan by sourcing, coordinating, and maintaining a bank of case studies, stories, and quotes for Resident Involvement and Well-being pages.
- Record and analyze involvement and well-being activities, providing written quarterly update reports on the impact of resident voices on services and the impact of activity programs on resident well-being.

**About You**

Qualifications:

- Educated to GCSE standard or equivalent.
- Evidence of self-development, including networking.

**Experience**:

- Demonstrable track record of broad resident engagement experience or similar people-focused roles.
- Experience in establishing and facilitating resident/community groups.
- Experience in delivering face-to-face and online well-being activities.
- Experience in developing effective communication mechanisms for engaging with diverse audiences.
- Experience in identifying, developing, and sustaining feedback and evaluation mechanisms.

Knowledge:

- Understanding of the social housing sector and regulation.
- Understanding of the relationship between resident well-being and social value.
- Ability to gather, evaluate, and produce relevant and accurate reports.

**Anchor - a great place to work**

Anchor is England’s largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.

We’re not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.

**A rewarding environment**

From health and happiness to finance and your career, we’ll give you all the support you need.

**Health & happiness**
- Gym, fitness and wellbeing discounts
- Mental health support
- Flexible working options
- Access to online GP appointments

**Finance**
- Pension plan - contribute between 4% and 8% and we’ll match it or better
- Quick and easy pension transfer service
- Savings and financial advice, loans, free life assurance
- Discounts on shopping, holidays, phones, technology and more

**Career**
- Ongoing personal and professional development programme
- Leadership Pathways online learning resources
- Career progression and promotion opportunities

**Celebrating diversity, celebrating you**

Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other.

We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members. We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others.

We are a Gold Standard Inclusive Employer, a Stonewall Diversity Champion, Menopause Friendly and a signatory to the Care Le

  • Customer Involvement and Engagement Officer

    5 months ago

    Bradford, United Kingdom Manningham Housing Association Full time

    Join Our Team as a **Customer Involvement and Engagement Officer** **Position**: Customer Involvement and Engagement Officer **Salary**: £29,878.68 + Essential Car Allowance of £2K **Location**: Manor Row, Bradford **Hours**: 37 hours per week (Flexible working) **Period of Contract**: Permanent Are you a champion of customer satisfaction, armed with...

  • Resident Maintenance Technician

    2 weeks ago

    Bradford, Bradford, United Kingdom KION Group Full time

    Resident Maintenance TechnicianWe are seeking a skilled Resident Maintenance Technician to join our team at a dedicated customer site in Bradford. As a key member of a three-person team, you will be responsible for maintaining and repairing state-of-the-art Dematic installed automation equipment at the customer's micro fulfillment center.Key...

  • Resident Maintenance Technician

    2 weeks ago

    Bradford, Bradford, United Kingdom KION Group Full time

    Resident Maintenance TechnicianWe are seeking a skilled Resident Maintenance Technician to join our team at a dedicated customer site in Bradford. As a key member of a three-person team, you will be responsible for maintaining and repairing state-of-the-art Dematic installed automation equipment at the customer's micro fulfillment center.Key...

  • Resident Maintenance Technician

    4 weeks ago

    Bradford, Bradford, United Kingdom KION Group Full time

    Resident Maintenance TechnicianWe are seeking a skilled Resident Maintenance Technician to join our team at a dedicated customer site in Bradford. As part of a three-person team, you will be responsible for maintaining and repairing state-of-the-art Dematic installed automation equipment at the customer's micro fulfillment center.Key Responsibilities:Carry...

  • Resident Maintenance Technician

    4 weeks ago

    Bradford, Bradford, United Kingdom KION Group Full time

    Resident Maintenance TechnicianWe are seeking a skilled Resident Maintenance Technician to join our team at a dedicated customer site in Bradford. As part of a three-person team, you will be responsible for maintaining and repairing state-of-the-art Dematic installed automation equipment at the customer's micro fulfillment center.Key Responsibilities:Carry...

  • Resident Maintenance Technician

    5 months ago

    Bradford, United Kingdom KION Group Full time

    We are actively seeking a Resident Maintenance Technician to join us at a dedicated customer site in Bradford. The position will form part of a three-person team responsible for maintaining and repairing state-of-the-art Dematic installed automation equipment at the customer’s micro fulfillment center. Reporting to the Senior Site Manager, you will be...

  • Senior Care Assistant Nights

    1 day ago

    Bradford, Bradford, United Kingdom Harbour Healthcare Limited Full time

    Senior Care Assistant NightsWe are seeking a dedicated and compassionate Senior Care Assistant Nights to join our team at Harbour Healthcare Limited. As a Senior Care Assistant Nights, you will be responsible for providing high-quality care to our residents, ensuring their physical, emotional, and social needs are met.About the RoleThe Senior Care Assistant...

  • Care Assistant Nights

    4 weeks ago

    Bradford, Bradford, United Kingdom Harbour Healthcare Limited Full time

    Join Our Team as a Care Assistant NightsWe are seeking a dedicated and compassionate Care Assistant to join our team at Chestnut Lodge Care Home in Bradford. As a Care Assistant, you will play a vital role in providing high-quality care to our residents, ensuring their physical, emotional, and social needs are met.About the RoleAs a Care Assistant, you will...

  • Care Assistant Nights

    4 weeks ago

    Bradford, Bradford, United Kingdom Harbour Healthcare Limited Full time

    Join Our Team as a Care Assistant NightsWe are seeking a dedicated and compassionate Care Assistant to join our team at Chestnut Lodge Care Home in Bradford. As a Care Assistant, you will play a vital role in providing high-quality care to our residents, ensuring their physical, emotional, and social needs are met.About the RoleAs a Care Assistant, you will...

  • Care Support Worker

    1 week ago

    Bradford, United Kingdom Kingston Noble Full time €12

    Waking Night Support Worker Location: 50 per hour Are you passionate about providing high-quality care and support to individuals with learning disabilities? Our client is seeking a dedicated Waking Night Support Worker to join their team at a 2-bed service in Bradford. This role involves ensuring the safety and well-being of residents during the night...

  • Support Worker

    4 weeks ago

    Bradford, Bradford, United Kingdom Turning Point Full time

    Job IntroductionWe are seeking a dedicated and compassionate Support Worker to join our team at Turning Point. As a Support Worker, you will play a vital role in providing care and support to individuals with learning disabilities and complex needs.About the RoleAs a Support Worker, you will be responsible for providing daily support to our residents,...

  • Support Worker

    4 weeks ago

    Bradford, Bradford, United Kingdom Turning Point Full time

    Job IntroductionWe are seeking a dedicated and compassionate Support Worker to join our team at Turning Point. As a Support Worker, you will play a vital role in providing care and support to individuals with learning disabilities and complex needs.About the RoleAs a Support Worker, you will be responsible for providing daily support to our residents,...

  • Children's Home Registered Manager

    1 day ago

    Bradford, Bradford, United Kingdom CareTech Group Full time

    Job Title: Children's Home Registered ManagerAre you passionate about providing exceptional care and support to young people? We are seeking a dedicated and experienced Registered Manager to lead our Children's Home in Bradford and make a lasting impact on the lives of our residents.About UsCareTech Group is a leading provider of care and education services,...

  • Night Shift Care and Support Professional

    1 week ago

    Bradford, Bradford, United Kingdom Kingston Noble Full time £12

    Job Title: Waking Night Support and Care SpecialistAt Kingston Noble, we are seeking a dedicated Waking Night Support and Care Specialist to join our team at a 2-bed service in Bradford. This role involves ensuring the safety and well-being of residents during the night while promoting a calm and supportive environment.Key Responsibilities: Provide overnight...

  • Weekend Support Worker

    1 week ago

    Bradford, Bradford, United Kingdom Creative Support Ltd Full time

    Are you looking for a diverse role that is fun, stimulating and rewarding every day?Creative Support is seeking a motivated and enthusiastic Support Worker to join our friendly staff team in Keighley, Bradford. At this vibrant supported living service, we provide quality, person-centred care and support to 20 service users living in self-contained flats...

  • Care Manager

    1 week ago

    Bradford, Bradford, United Kingdom Nationwide training centre Full time

    Job SummaryThe Care Manager plays a pivotal role in overseeing the delivery of high-quality care to residents in various settings, including care homes, nursing homes, and assisted living facilities. This position involves managing a team of caregivers, ensuring compliance with care standards, and providing support to both staff and residents. The ideal...

  • Care Assistant Nights

    4 weeks ago

    Bradford, Bradford, United Kingdom Harbour Healthcare Limited Full time

    Join Our Team as a Care Assistant NightsWe are seeking a dedicated and compassionate Care Assistant to join our team at Chestnut Lodge Care Home in Bradford. As a Care Assistant, you will play a vital role in providing high-quality care to our residents, ensuring their physical, emotional, and social needs are met.About the RoleAs a Care Assistant, you will...

  • Food Service Assistant

    2 months ago

    Bradford, Bradford, United Kingdom Anchor Hanover Full time

    Role OverviewAs a Food Service Assistant at Anchor Hanover, you will play a vital role in delivering a high-quality food and beverage service to our residents. This involves ensuring that all meals are prepared and served in line with health, safety, and hygiene standards.Key ResponsibilitiesAssist in the preparation and serving of meals to residentsMaintain...

  • Housing Coordinator

    1 month ago

    Bradford, Bradford, United Kingdom Homes Plus Full time

    At Homes Plus, we're committed to creating thriving communities for our residents. As a Housing & Wellbeing Co-ordinator, you'll play a vital role in promoting safe and secure independent living, reducing isolation, and providing support with financial needs.About the RoleYou'll work closely with residents to understand their needs and provide tailored...

  • Care Assistant Nights

    3 weeks ago

    Bradford, Bradford, United Kingdom Harbour Healthcare Limited Full time

    Join Our Team as a Care Assistant NightsWe are seeking a dedicated and compassionate Care Assistant to join our team at Chestnut Lodge Care Home in Bradford. As a Care Assistant, you will play a vital role in providing high-quality care to our residents, ensuring their physical, emotional, and social needs are met.About the RoleAs a Care Assistant, you will...