Claims Handler

2 weeks ago


Bolton, United Kingdom Massenhove Recruitment Full time

**Claims Handler - Property Insurance**

**Job Market - Insurance Claims**

**Claims Handler - Property Insurance - About the role**

Effectively and proactively manage a case load of new and in-progress property claims in line with both client specific requirements and service level agreements

**Claims Handler - Property Insurance - key duties**

Proactively manage own caseload to consistently achieve all relevant Service Level Agreements (SLAs)

Effectively handle all customer interactions (Client and direct customer) professionally and knowledgably and with Treating Customers Fairly (TCF) in mind

Effectively manage third party suppliers to drive cases to settlement

Adhere to relevant governance and regulatory processes (Data Protection [DPA], TCF, Information Security)

Contribute positively to both great teamwork and a good overall culture

**Claims Handler - Property Insurance - Key requirements**

Relevant technical claims experience

Good customer service skills

Good problem-solving capability

Ability to effectively manage own time and caseload

Self-motivated with a drive for continuous self-development

IT proficient


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