Dental Receptionist
5 months ago
Mydentist Harrington are looking for a full time receptionist to assist our practice in providing excellent patient care and support outstanding service. We have a well-established, experienced, and supportive team
Job Purpose:
Responsible for ensuring that our patients always receive the best quality experience. optimising utilisation of surgery time and supporting the efficient and effective running of the practice.
Caring and compassionate
Excellent interpersonal skills including a professional and welcoming telephone manner
Excellent organisational skills in order to manage multiple tasks and process timelines
Demonstrates flexibility
Able to build strong relationships with the practice team
Excellent verbal and written communication skills
Willingness to learn about all products and services offered
Ability to use IT and operate a computer based systems
Responsibilities include:
Ownership of the daily and weekly tasks to be completed by the reception team
Support the promotion of patient choice, provide information about products/services/promotions and available finance options
Be actively involved in the smooth running of the practice by working well with your practice team
Share your knowledge and experience with team members and undertake any suitable training to enhance your job role
Take ownership for all aspects of money management
Comply with the mydentist Health and Safety policy and all relevant risk assessments including ergonomic
Welcome patients whether it be in person or over the phone, establishing the reason for their visit/call and ensure they are treated in a friendly, courteous and professional manner, always communicating information about waiting times
Accurately update and protect patient information including on the patient electronic database
Book next appointments before the patient leaves and action reminders including courtesy calls
**Job Types**: Permanent, Full-time
**Salary**: £10.50 per hour
Expected hours: 40 per week
**Benefits**:
- Company pension
- Employee discount
- Health & wellbeing programme
- Life insurance
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Work Location: In person
**Salary**: £10.50 per hour
**Benefits**:
- Company pension
- Employee discount
- On-site parking
- Referral programme
Schedule:
- Monday to Friday
- Weekend availability
Work Location: In person
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