Dental Receptionist

5 months ago


Derby, United Kingdom MyDentist Full time

Mydentist Harrington are looking for a full time receptionist to assist our practice in providing excellent patient care and support outstanding service. We have a well-established, experienced, and supportive team

Job Purpose:
Responsible for ensuring that our patients always receive the best quality experience. optimising utilisation of surgery time and supporting the efficient and effective running of the practice.

Caring and compassionate

Excellent interpersonal skills including a professional and welcoming telephone manner

Excellent organisational skills in order to manage multiple tasks and process timelines

Demonstrates flexibility

Able to build strong relationships with the practice team

Excellent verbal and written communication skills

Willingness to learn about all products and services offered

Ability to use IT and operate a computer based systems

Responsibilities include:
Ownership of the daily and weekly tasks to be completed by the reception team

Support the promotion of patient choice, provide information about products/services/promotions and available finance options

Be actively involved in the smooth running of the practice by working well with your practice team

Share your knowledge and experience with team members and undertake any suitable training to enhance your job role

Take ownership for all aspects of money management

Comply with the mydentist Health and Safety policy and all relevant risk assessments including ergonomic

Welcome patients whether it be in person or over the phone, establishing the reason for their visit/call and ensure they are treated in a friendly, courteous and professional manner, always communicating information about waiting times

Accurately update and protect patient information including on the patient electronic database

Book next appointments before the patient leaves and action reminders including courtesy calls

**Job Types**: Permanent, Full-time

**Salary**: £10.50 per hour

Expected hours: 40 per week

**Benefits**:

- Company pension
- Employee discount
- Health & wellbeing programme
- Life insurance

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Work Location: In person

**Salary**: £10.50 per hour

**Benefits**:

- Company pension
- Employee discount
- On-site parking
- Referral programme

Schedule:

- Monday to Friday
- Weekend availability

Work Location: In person


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