Project Officer

7 months ago


Morecambe, United Kingdom Lancashire County Council Full time

**| Salary £33, 945 - £38,223 Per annum | Permanent, Full Time, 37 hours per week | Lancaster | Pro Rata**

**International Sponsorship - this role is not open to international sponsorship**

**Business Growth Service - Project Officer (Fraser House) - Permanent
Based at Fraser House Hub on Lancaster's White Cross Business Park we are seeking a Project Officer to act as a co-ordinator for this community of mainly technology and digital businesses.

Fraser House Hub, owned by Lancashire County Council, was opened in 2021 and now has over 120 members. It acts primarily as an office and events space for digital and technology businesses from Lancaster and across the North West, and is seen across the region as a thriving hub of innovation and collaboration.

The Fraser House Hub Co-ordinator will be responsible for the overall management of the space, including maintaining the positive, collaborative culture and the efficient running of office services for members. Due to the nature of the role, you will be required to work in person at Fraser House Hub on White Cross Business Park 37 hours a week, though there can be some slight flexibility in the exact timing of these hours. You will be joining the Innovation Team at Lancashire County Council which is a new but growing team who are all proactive and enthusiastic supporters of economic growth in our county.

Responsibilities will include:
Community
- Initial and 6-monthly (at least) catch ups and updates from each business
- Support businesses to plan next space needs as business grows
- Manage a Fraser House advisory board
- Maintaining and growing event series responding to needs of community
- Facilitate introductions to partners and business support services
- Co-ordinate (with wider team) partnerships that support the community
- Act as liaison between community members / tenants and wider White Cross & Estates team.

Marketing & Business Development
- Maintain and grow Fraser House member numbers
- Give tours to new potential businesses
- Assess businesses for eligibility
- Refer to other parts of White Cross where relevant
- Hand hold through on boarding process (contracts etc) Support (with wider team) the marketing / social media of space

General management
- Monthly finance reporting and some invoice management
- Line management of Project Assistant role who supports with the space (22hrs p/w)
- Liaise with building managers and health and safety teams to ensure smooth practical running of the space
- Management of online system - meeting room bookings, new memberships & access
- Meet and greet for external meetings room and event space bookings
- Management of printers
- Preparation and set up of meeting rooms when hired Tea & coffee facilities replenished when necessary

Strategic
- Develop new events, support and marketing initiatives based on needs of community
- Act as liaison with other partners and similar spaces to share knowledge and support development of the wider Lancashire community Provide feedback from members and tenants to feed into ongoing development of Fraser House and White Cross

About you:
We're looking for someone who:

- Has great customer service skills and loves getting to know people
- Can bring knowledge and experience of some of the responsibilities listed above
- Is proactive in solving problems but also knows when to ask for help
- Knows their strengths and takes advice and training in areas they can develop (Ideally but not essential) has an understanding of and interest in entrepreneurship, innovation

Please ensure you have uploaded and attached your supporting statement to evidence how you meet the criteria for the role. The panel may be unable to shortlist you for interview without this evidence.

In return Lancashire County Council offers a range of benefits, which can be found on LCC Vacancies website.

Job Description and Person Specification


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