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Mental Health Support Worker

4 months ago

Colchester, United Kingdom Mid and North East Essex Mind Full time

**Do you love the feeling you get when you help someone who needs it during a crisis? If so, then working in the North East Essex Crisis Café is for you because this is what you will be doing; changing lives every day. **Our hard working and experienced team is our greatest asset. We believe in having the best staff, trained highly, paid well and feeling valued. The quality-of-service provision is of paramount importance within our team.

We are looking for an experienced individual who is committed to ensuring the provision of effective, person-centred support during a mental health crisis. Someone who is respectful and honest and can show empathy to others. Someone who has experience in supporting adults in the community, working as part of a wider multi-disciplinary team, with knowledge of the local community and the support available. Experience of working within Mental Health Services is an advantage.

We operate from two central locations, one in Colchester and one in Clacton. Our team of Service Coordinators and Support Workers are supported by the Service Lead and an NHS Mental Health Nurse. The Haven Project also forms part of the service, delivering resilience workshops.

The Crisis Café follows Mid & North East Essex Mind’s values in everything it does, offering a supportive, non-judgemental and empowering service that operates from 16:00 to 23:00, 7 days per week (excluding Bank Holidays). You would be working on a 2-week rolling rota, (7 shifts over 14 days - e.g. 2 on/2 off/3 on/2 off/2 on/3 off), which would include working alternate weekends. **The shifts available are 16:00-23:00 or 18:00-22:00.**

Full details regarding the role along with the Job description and person specification can be found on the Mid and North East Essex Mind Website.

We are a real living wage employer and offer our staff a range of health, wellbeing, lifestyle and financial benefits to ensure that we fully support our employees. This includes
- 36 days holiday including 8 bank holidays (pro rata for part time)
- Competitive pension; company sick pay based on length of service and a charity worker discount scheme.
- Employee Assistance Programme; Annual wellbeing day
- Expert supervision and peer support
- Recruitment referrals
- Training and development
- Onsite parking at most locations

**Job Types**: Part-time, Permanent
Part-time hours: 24.5 per week

**Salary**: £10.90 per hour

**Benefits**:

- Additional leave
- Casual dress
- Company pension
- Free parking
- On-site parking
- Referral programme
- Sick pay
- Store discount
- Wellness programme

Application question(s):

- Do you have an understanding of issues affecting adults with Mental Health issues?

**Experience**:

- providing care and/or support to adults: 2 years (preferred)

Work Location: In person