Customer Sales and Service Representative

2 weeks ago


Bristol, United Kingdom Carbase Full time

**Overview**:
**Reference**
BCCA0723

**Salary**
£20,000 - £25,000/annum

**Job Location**:

- United Kingdom - England - South West England - Bristol

**Job Type**
Permanent

**Posted**
04 July 2023

**CARBASE CONTACT CENTRE ADVISORS WANTED**:
**_ Salary:_** _£20,000 - with uncapped OTE of c.£25,000_

**_ Contract:_** _Full-time and Permanent._

**Hours**: _40.5 hours a week, 5 days per week
- working 4 weekdays and either a Saturday or Sunday._

**Carbase **is a family-owned business that over the last 20 years has grown into the largest independent pre-owned dealership in the South West.

Our philosophy is to treat others as we would like to be treated, and we need people who understand the importance of trust, transparency and fairness in customer service to join our team.

If you’re looking for a great start in the motor trade, or a customer service role where you’re valued and can earn more for doing more, then look no further.

**What you’ll be doing**:

- You’ll be the first point of contact for our customer enquiries
- Taking inbound calls and using exceptional service to start our customers journey with us
- Finding solutions to problems and making the process as easy and hassle free as possible
- Matching our customer’s excitement as they start one of the biggest purchases of their life
- With fully paid training provided you don’t need to know about cars, just a positive attitude and friendly approach
- Earning commission for successful test drive bookings and vehicle reservations, you can earn more for doing more.
- And most importantly, you’ll be joining our team, who will always be there to support you, and who are genuinely some of the nicest people in Bristol

**What you’ll need**:

- Excellent interpersonal skills
- A Passion for success
- A keen ability to learn with basic computer skills
- Knowledge and awareness of the importance of confidentiality and data protection
- Ability to organise workload
- Attention to detail
- To be Friendly & Approachable
- A positive, can-do attitude

**Benefits of working with us**:

- **Great annual leave**: 31 days including bank holidays increasing to 35 over 5 years
- **'Refer a Friend/Family' scheme **with a £500 reward
- **Development & progression opportunities**:

- Contribution based **pension scheme**:

- **Health & Wellbeing support** through 'Ben'
- **Discounts **on in-house car purchases & servicing
- Eyecare **voucher scheme**:

- **Cycle to work **Scheme
- High Street and holiday **voucher club**

Role also known as:

- Customer service agent, Customer Service Representative, Sales and Service Representative, Sales and Service Advisor, Response Agent, Contact Centre agent, Contact Centre Representative, Call Centre Agent, Call Centre Representative, Inbound Call Centre_

**Contact information**:
Sam Carr



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