Front of House

6 days ago


Cheltenham, United Kingdom Cotswold Grange Full time

Front of House - Boutique Luxury Guesthouse

A great opportunity has arisen to join a highly-rated independently-owned guesthouse in Cheltenham as a Front of House Assistant. Cotswold Grange is a 20 bedroom boutique guesthouse with a cosy bar; a stunning function room; and a beautiful outdoor terrace.

You will work predominantly front-of-house and support the team running a smooth operation at all times. Key tasks include - reception; checking-in and checking-out guests; breakfast service; bar service; using the property management system; being the friendly welcoming host to guests.

You should be a punctual and reliable team player with strong communication skills, and a positive can do attitude. You will be part of a small multi-skilled team who deliver great customer service and continually exceed expectations.

**Requirements**:

- A friendly, helpful manner, easy smile
- Excellent communication with your colleagues and guests
- Previous experience in a similar role
- Hardworking and eager to learn on the Job

**Responsibilities**:

- Keeping high standards of service
- Being able to work well on own and as part of a team
- Weekday and weekend work will be required
What we're offering in return:

- Competitive hourly rate
- Full training
- A friendly small team environment
Reference ID: Front of House Assistant

**Salary**: From £9.25 per hour

Additional pay:

- Tips

**Benefits**:

- Discounted or free food
- Employee discount
- On-site parking
Schedule:

- Monday to Friday
- Weekend availability
COVID-19 considerations:
Following government mandates to minimise risk with PPE and regular cleaning / sanitising of environment.

Work remotely:

- No


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