Shift Supervisor

5 months ago

Manchester, United Kingdom Starbucks Full time

**Job Summary and Mission**

This position contributes to Starbucks success by assisting the store manager in executing store operations during scheduled shifts. This job deploys partners and delegates tasks so that partners can create and maintain the Starbucks Experience for our customers. Models and acts in accordance with Starbucks guiding principles.

**Summary of Key Responsibilities**

Responsibilities and essential job functions include but are not limited to the following behaviors:
**Achieving Results**
- Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
- Anticipates customer and store needs by constantly evaluating environment and customers for cues.
- Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift.
- Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs.
- Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned.
- Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
- Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team.
- Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers.
- Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products.
- Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with store manager to find new, creative, and effective methods of recognition.
- Utilizes operational tools to achieve operational excellence during the shift.

**Helping Others Succeed**
- Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Provides feedback to store manager on partner performance during shift.
- Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.
- Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance.
- Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns.

**Living Our Mission & Values**
- Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks.

**Experience & Qualifications**:

- Maintain regular and consistent attendance and punctuality
- Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
- Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security - Experience in a position that required constant interacting with and fulfilling the requests of customers
- Comply with, coach and model Starbucks dress code
- Experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees

**Job Types**: Permanent, Full-time

**Salary**: £11.90 per hour

Expected hours: 32 - 40 per week

**Benefits**:

- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Employee stock ownership plan
- Flexitime
- Life insurance
- Referral programme
- Store discount

Schedule:

- Flexitime
- Monday to Friday
- Overtime
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Tips

Ability to commute/relocate:

- Manchester City Centre, Greater Manchester: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Supervising experience: 1 year (preferred)
- Hospitality: 1 year (preferred)
- Barista: 1 year (preferred)
- Management: 1 year (preferred)

Work Location: In person

  • Shift Supervisor

    5 months ago

    Manchester, United Kingdom O'Neill's Full time

    As Shift Supervisor at O'Neill's Printworks, you’ll be on the front line with the team making sure everything runs like clockwork! You’ll make sure the team are ready for the shift and our guests are happy. Join us at O'Neill's. From breakfast to big nights out, our teams are the local legends. The atmosphere is electric, the food hearty, and the...

  • Shift Supervisor

    5 months ago

    Manchester, United Kingdom Oak Tree pubs Full time

    As Shift Supervisor at the Piccadilly Tavern, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more. Join us at Oaktree Pubs. Our teams are the local legends. The atmosphere is Vibrant, the food hearty, and the drinks always flowing. So...

  • Shift Supervisor

    5 months ago

    Manchester, United Kingdom Browns Full time

    As Shift Supervisor at Browns Manchester, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more. Join us at Browns Brasserie and Bar, serving up classically British food and service. From leisurely brunches to celebrations, afternoons...

  • Shift Supervisor

    5 months ago

    Manchester, United Kingdom Browns Full time

    As Shift Supervisor at Browns Manchester, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more. Join us at Browns Brasserie and Bar, serving up classically British food and service. From leisurely brunches to celebrations, afternoons...

  • Shift Supervisor

    6 months ago

    Manchester, United Kingdom All Bar One, Trafford Centre Full time

    As Shift Supervisor at All Bar One Trafford Centre, you’ll be on the front line with the team making sure everything runs like clockwork! You’ll make sure the team are ready for the shift and our guests are happy. Join us at All Bar One, a place to share and socialise. Think morning coffees to Saturday night espresso martinis. Our menus are built for...

  • Shift Supervisor

    5 months ago

    Manchester, United Kingdom All Bar One, Trafford Centre Full time

    As Shift Supervisor at All Bar One Trafford Centre, you’ll be on the front line with the team making sure everything runs like clockwork! You’ll make sure the team are ready for the shift and our guests are happy. Join us at All Bar One, a place to share and socialise. Think morning coffees to Saturday night espresso martinis. Our menus are built for...

  • Shift Supervisor

    5 months ago

    Manchester, United Kingdom All Bar One, Trafford Centre Full time

    As Shift Supervisor at All Bar One Trafford Centre, you’ll be on the front line with the team making sure everything runs like clockwork! You’ll make sure the team are ready for the shift and our guests are happy. Join us at All Bar One, a place to share and socialise. Think morning coffees to Saturday night espresso martinis. Our menus are built for...

  • Shift Supervisor

    6 months ago

    Manchester, United Kingdom All Bar One, Trafford Centre Full time

    As Shift Supervisor at All Bar One Trafford Centre, you’ll be on the front line with the team making sure everything runs like clockwork! You’ll make sure the team are ready for the shift and our guests are happy. Join us at All Bar One, a place to share and socialise. Think morning coffees to Saturday night espresso martinis. Our menus are built for...

  • Shift Supervisor

    5 months ago

    Manchester, United Kingdom Nicholson's Full time

    As Shift Supervisor at the Old Wellington, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more. Join us at Nicholson’s pubs, we’re a friendly bunch. We’ve been running pubs for nearly 150 years, so know a thing or two about...

  • Shift Supervisor

    5 months ago

    Manchester, United Kingdom Nicholson's Full time

    As Shift Supervisor at the Sawyers Arms, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more. Join us at Nicholson’s pubs, we’re a friendly bunch. We’ve been running pubs for nearly 150 years, so know a thing or two about great...

  • Shift Supervisor

    5 months ago

    Manchester, United Kingdom Nicholson's Full time

    As Shift Supervisor at the Bank, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more. Join us at Nicholson’s pubs, we’re a friendly bunch. We’ve been running pubs for nearly 150 years, so know a thing or two about great food,...

  • Shift Supervisor

    6 months ago

    Manchester, United Kingdom All Bar One Full time

    As Shift Supervisor at All Bar One Manchester, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more. Join us at All Bar One, our stylish city centre bars. Think morning coffees to Saturday night espresso martinis, sharing tapas with...

  • Shift Supervisor

    5 months ago

    Manchester, United Kingdom All Bar One Full time

    As Shift Supervisor at All Bar One Manchester, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more. Join us at All Bar One, our stylish city centre bars. Think morning coffees to Saturday night espresso martinis, sharing tapas with...

  • Shift Supervisor

    5 months ago

    Manchester, United Kingdom Miller & Carter Full time

    As Shift Supervisor at Miller & Carter - Manchester, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more. Join us at Miller and Carter, the home of the Steak Geeks. We take the bull by the horns. Picture perfect steaks, butchered,...

  • Shift Supervisor

    6 months ago

    Manchester, United Kingdom Miller & Carter Full time

    As Shift Supervisor at Miller & Carter - Manchester, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more. Join us at Miller and Carter, the home of the Steak Geeks. We take the bull by the horns. Picture perfect steaks, butchered,...

  • Starbucks Shift Supervisor

    5 months ago

    Manchester, United Kingdom EG Group Full time

    **Role**:Starbucks Shift Supervisor **Location**:Manchester, M13 9NQ **Hours**:Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**:£11.15 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: EG Group We are looking for a dedicated Shift Supervisor who can lead, inspire, and motivate a team to join our welcoming Starbucks Store! Our...

  • Starbucks Shift Supervisor

    6 months ago

    Manchester, United Kingdom EG Group Full time

    **Role**:Starbucks Shift Supervisor **Location**:Eastlands, M11 4BD **Hours**:Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**:£11.15 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: EG Group We are looking for a dedicated Shift Supervisor who can lead, inspire and motivate a team to join our welcoming Starbucks Store! Our...

  • Starbucks Shift Supervisor

    1 month ago

    Manchester, United Kingdom EG Group Full time

    Job description:Role: Starbucks Shift SupervisorLocation: Manchester, M13 9NQHours: Part-Time - 16 Hours Available / PermanentHourly Rate: £12.25 per hourBonus Scheme: Quarterly Bonus Incentive!Company:  EG Group Please be advised that, as this is a food establishment, there may be potential exposure to allergens in the workplace. We are looking for a...

  • Starbucks Shift Supervisor

    5 months ago

    Manchester, United Kingdom EG Group Full time

    **Role**:Starbucks Shift Supervisor **Location**: Manchester, M11 4BD **Hours**:Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**:£11.15 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: EG Group We are looking for a dedicated Shift Supervisor who can lead, inspire, and motivate a team to join our welcoming Starbucks Store! Our...

  • Starbucks Shift Supervisor

    5 months ago

    Manchester, United Kingdom EG Group Full time

    **Role**: Starbucks Shift Supervisor **Location**: Manchester, M13 9WH **Hours**: Part-Time / Full-Time Hours Available **Hourly Rate**: £11.15 **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for a dedicated Shift Supervisor who can lead, inspire, and motivate a team to join our welcoming Starbucks Store! Our Team...