Complex Needs Worker

1 month ago


Dartford, United Kingdom Porchlight Full time

Salary
- **£25,694 rising to £28,368 after 5 years' service**
- Location
- **Dartford**
- This is a _temporary_, _full time_ vacancy_ that will close _in 14 days_ at 08:00 GMT_. _

**The vacancy**

This is a challenging but rewarding role, supporting individuals that sleep rough on the streets of Kent, many of whom are entrenched, have complex support needs, and have a history of non-engagement. You will assist with issues that may have led to the breakdown of previous accommodation, as well as maintaining strong relationships with partner agencies, ensuring that the needs of individuals are met.

**The role requires**:

- A patient, compassionate understanding of individuals who have spent many years on the street and who may find it difficult to engage with mainstream services.
- Excellent communication, administrative and negotiation skills.
- Working both as part of a busy team and independently within the community.
- A passion for working in a client focused manner and be committed to achieving positive outcomes for the people you support.
- An ability to set clear goals and boundaries to empower clients identify with and reach their full potential.
- A high level of resilience and the ability to work under sustained pressure.

**Working pattern**: 9am to 5pm Monday to Friday with some flexibility required.

**Contract type**: Fixed Term until 31st of March 2025

**Interview date**: 15th April 2024
- Please note, salaries are pro-rata for part-time positions. _

**The charity**

Porchlight is a charity supporting people who are homeless, vulnerable, and isolated. At Porchlight, we are passionate about helping vulnerable people to reach their full potential. We strive for a fairer society where vulnerable people find stability, the most excluded are included, and where homelessness and poverty are things of the past.

**The benefits**

**Generous annual leave entitlements**

**Generous pension scheme**

**Occupational sick pay**

**Occupational maternity and support pay**

**Employee assistance programme**

**Access to mental health first aiders**

**Sponsorship for professional qualifications**

**Staff loans**

**Hybrid and flexible working**

**Life assurance


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