Taxi Licensing Coordinator

7 months ago

Cheadle, United Kingdom Drive Further Full time

Are you ready to drive your career further? Join Drive Further, a dynamic collective including Financial & Legal Insurance, Magnus, MSL, Supportis, and Dualdrive, united by a common mission, vision, and values.

**Role Overview: Taxi Licensing Coordinator**

As a Taxi Licensing Coordinator at MSL Vehicle Solutions, you'll play a crucial role in ensuring the swift and cost-effective supply of replacement vehicles to our clients. Reporting to the Fleet and Supply Chain Manager, this position involves overseeing taxi licensing requests, managing ongoing hires, and resolving any issues related to licensing vehicles.

If you're organised, adept at multitasking, and have a passion for delivering exceptional customer service, we want you on our team.

**Key Responsibilities**:

- Oversee taxi licensing requests, arranging hires, and managing required switch-outs.
- Monitor ongoing hires, taking necessary action to ensure smooth operations.
- Manage cross hire costs, ensuring accurate accruals and providing monthly summaries to accounts.
- Resolve internal employee issues related to licensing vehicles.
- Address client complaints regarding the provision of plated taxis.
- Act as a point of contact for councils and the sales team when reviewing new business opportunities.
- Coordinate bookings for council/test appointments and occasionally assist in taking hire vehicles to appointments.
- Keep records of all plated vehicles, track plating expiry/renewal dates, and take appropriate actions.
- Handle various fleet and bodyshop-related tasks and reports as required.

**What you'll need**:

- GCSE’s and O/A level (or Equivalent) C+ in English and Maths.
- Proficient in Excel, Word, and PowerPoint.
- Driving License is essential.
- Customer service experience required.
- Previous experience in a vehicle hire-related role.
- Ability to communicate effectively at all levels.
- Organised and capable of multitasking.

**What We Offer**:

- An opportunity to drive your career further within a collaborative and dynamic team.
- Competitive compensation and benefits package.
- Full personal development plan with objectives and measures.
- A chance to work unsupervised, showcasing your motivation and compliance with business standards.
- Drive Further is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees._

**Salary**: £24,000.00-£26,000.00 per year

**Benefits**:

- Additional leave
- Company events
- Free parking
- On-site parking

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Cheadle

Reference ID: LRCH

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