Regional Controller
3 months ago
Here at **We Staff** we are currently recruiting for a Regional Controller to join our most prestigious client in the Rotherham/Bramley S66 area.
**Job Summary**
The role provides a high level of support to the Control and operations at the Regional Control Centre, ensuring a high level of customer service from booking to completion.
This position ensures the service provided meets the standards agreed by the Company with its customers.
You will always maintain and develop the same day operation in line with the changing demands of the business ensuring that all work undertaken adheres to Company policies and procedures.
**Responsibilities and Duties**
- Allocation of bookings to Couriers in a fair and transparent manner, and an understanding of the parameters surrounding self-employed status.
- Understanding that excellent customer service is paramount to our brand and the service we aim to deliver.
- Migrating bookings where applicable through the Courier Alliance platform.
- Taking bookings accurately and advising clients of our services.
- Providing relevant levels of resource to the OOH team to achieve SLAs during OOH.
- Implementing and maintaining Service Level Agreements (both client and branch specific).
- Proactively trace and track consignments through to POD and completion, keeping clients and fellow employees informed of any delays or issue.
- The proactive monitoring and forward planning of fleet levels and courier documentation to remain compliant.
- Ensures dockets are input correctly and in a timely manner, reducing courier and client queries and credit notes.
- Ensure all jobs are collected and delivered with agreed timescales.
- Client operational queries are dealt with effectively and promptly and the client is made fully aware of the outcome.
- All relevant and overnight and international consignment information and communication is entered onto the system.
- Courier invoice queries are dealt with effectively and promptly with mínimal complaints.
- Ensuring compliance with the Company’s Business Code of Conduct, specifically; adhering to and observing Company ethics and appropriate standard of behaviour
expected by employees and third parties, reporting any concerns promptly through the correct channels.
If you are interested in this position please contact **Oliver **on 07538 226084.
Thank you, We Staff
**Job Types**: Permanent, Full-time
**Salary**: From £27,000.00 per year
**Benefits**:
- Company pension
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Rotherham, S66: reliably commute or plan to relocate before starting work (preferred)
**Experience**:
- Logistics: 2 years (preferred)
- Office Customer Service: 2 years (preferred)
Willingness to travel:
- 50% (preferred)
Work Location: In person
Reference ID: RCMK8
-
Regional Field Manager
3 weeks ago
Rotherham, United Kingdom Ernest Gordon Recruitment Full timeJob DescriptionJob Title: Regional Field ManagerJob Summary:We are seeking a highly skilled and experienced Regional Field Manager to join our team at Ernest Gordon Recruitment. As a Regional Field Manager, you will be responsible for driving the growth and profitability of our new equipment sales and providing solutions to existing customers.Key...
-
Regional Field Manager
3 weeks ago
Rotherham, United Kingdom Ernest Gordon Recruitment Full timeJob DescriptionJob Title: Regional Field ManagerJob Summary:We are seeking a highly skilled and experienced Regional Field Manager to join our team at Ernest Gordon Recruitment. As a Regional Field Manager, you will be responsible for driving the growth and profitability of our new equipment sales and providing solutions to existing customers.Key...
-
Regional Field Manager
2 weeks ago
Rotherham, Rotherham, United Kingdom Ernest Gordon Recruitment Full timeRegional Field Manager OpportunityWe are seeking a highly skilled and experienced Regional Field Manager to join our team at Ernest Gordon Recruitment. As a Regional Field Manager, you will be responsible for driving the growth and profitability of our new equipment sales and providing solutions to existing customers.About the Role:Promote our company's...
-
Regional Field Manager
2 weeks ago
Rotherham, Rotherham, United Kingdom Ernest Gordon Recruitment Full timeRegional Field Manager OpportunityWe are seeking a highly skilled and experienced Regional Field Manager to join our team at Ernest Gordon Recruitment. As a Regional Field Manager, you will be responsible for driving the growth and profitability of our new equipment sales and providing solutions to existing customers.About the Role:Promote our company's...
-
Regional Business Development Manager
3 weeks ago
Rotherham, United Kingdom Ernest Gordon Recruitment Limited Full timeJob DescriptionJob Title: Regional Field ManagerJob Type: Full-timeIndustry: Manufacturing, Engineering, Water TreatmentLocation: Rotherham, UKJob Description:Job Summary:We are seeking an experienced Regional Field Manager to join our team at Ernest Gordon Recruitment Limited. As a Regional Field Manager, you will be responsible for driving the growth and...
-
Regional Business Development Manager
3 weeks ago
Rotherham, United Kingdom Ernest Gordon Recruitment Limited Full timeJob DescriptionJob Title: Regional Field ManagerJob Type: Full-timeIndustry: Manufacturing, Engineering, Water TreatmentLocation: Rotherham, UKJob Description:Job Summary:We are seeking an experienced Regional Field Manager to join our team at Ernest Gordon Recruitment Limited. As a Regional Field Manager, you will be responsible for driving the growth and...
-
Regional Field Manager
2 weeks ago
Rotherham, Rotherham, United Kingdom Ernest Gordon Recruitment Full timeJob Title: Regional Field ManagerWe are seeking a highly skilled and experienced Regional Field Manager to join our team at Ernest Gordon Recruitment Limited. As a Regional Field Manager, you will be responsible for driving the growth and profitability of our new equipment sales and providing solutions to existing customers.Key Responsibilities:Promote our...
-
Regional Field Manager
2 weeks ago
Rotherham, Rotherham, United Kingdom Ernest Gordon Recruitment Full timeJob Title: Regional Field ManagerWe are seeking a highly skilled and experienced Regional Field Manager to join our team at Ernest Gordon Recruitment Limited. As a Regional Field Manager, you will be responsible for driving the growth and profitability of our new equipment sales and providing solutions to existing customers.Key Responsibilities:Promote our...
-
Office Administrator
4 months ago
Rotherham, United Kingdom We Staff Full timeHere at **We Staff** we are currently recruiting for an Office Administrator/Regional Controller to join our most prestigious client in the Rotherham/Bramley S66 area. **Job Summary** The role provides a high level of support to the Control and operations at the Regional Control Centre, ensuring a high level of customer service from booking to...
-
Office Administrator
4 months ago
Rotherham, United Kingdom We Staff Full timeHere at **We Staff** we are currently recruiting for an Office Administrator/Regional Controller to join our most prestigious client in the Rotherham/Bramley S66 area. **Job Summary** The role provides a high level of support to the Control and operations at the Regional Control Centre, ensuring a high level of customer service from booking to...
-
Senior Project Manager
1 day ago
Rotherham, United Kingdom Ganymede Solutions Full timeJob Advert:We are seeking an experienced Senior Project Manager to lead high-value infrastructure projects within the Severn Trent Water framework.This is an outstanding opportunity to work on critical water and wastewater developments across the region, managing all phases of the project lifecycle from planning and design to construction and handover.The...
-
Senior Project Manager
2 days ago
Rotherham, United Kingdom Ganymede Solutions Full timeJob Advert:We are seeking an experienced Senior Project Manager to lead high-value infrastructure projects within the Severn Trent Water framework.This is an outstanding opportunity to work on critical water and wastewater developments across the region, managing all phases of the project lifecycle from planning and design to construction and handover.The...
-
Financial Planning and Analysis Manager
1 day ago
Rotherham, Rotherham, United Kingdom Hays Specialist Recruitment Limited Full timeAbout the RoleHays Finance is partnering with a large logistics company to add to their finance team through a period of growth. As a Management Accountant, you will work alongside the Finance Manager, reporting to the Head of Finance, and be responsible for high-profit business units across the region.Main ResponsibilitiesSupport the growth of the business...
-
Financial Planning and Analysis Manager
1 day ago
Rotherham, Rotherham, United Kingdom Hays Specialist Recruitment Limited Full timeAbout the RoleHays Finance is partnering with a large logistics company to add to their finance team through a period of growth. As a Management Accountant, you will work alongside the Finance Manager, reporting to the Head of Finance, and be responsible for high-profit business units across the region.Main ResponsibilitiesSupport the growth of the business...
-
Senior Maintenance Operative
4 months ago
Rotherham, United Kingdom Voyage Care Full timeThe Senior Maintenance Operative will be a multi-skilled all-rounder who has a varied role, in our care homes and supported living locations, supporting the regional Property Manager who they report into. The Senior Maintenance Operative will be responsible for overseeing repair and maintenance activities and personnel, leading a small team, within a...
-
Senior Project Manager
11 hours ago
Rotherham, Rotherham, United Kingdom Ganymede Solutions Full timeJob Title: Senior Project ManagerWe are seeking an experienced Senior Project Manager to lead high-value infrastructure projects within the Severn Trent Water framework.The Role:Manage and deliver large-scale water and wastewater infrastructure projects within the Severn Trent Water region.Lead project teams, including engineers, site managers, and...
-
Senior Project Manager
1 day ago
Rotherham, Rotherham, United Kingdom Ganymede Solutions Full timeJob Title: Senior Project ManagerWe are seeking an experienced Senior Project Manager to lead high-value infrastructure projects within the Severn Trent Water framework.The Role:Manage and deliver large-scale water and wastewater infrastructure projects within the Severn Trent Water region.Lead project teams, including engineers, site managers, and...
-
Senior Maintenance Operative
3 months ago
Rotherham, United Kingdom Voyage Care Full timeThe Senior Maintenance Operative will be a multi-skilled all-rounder who has a varied role, in our care homes and supported living locations, supporting the regional Property Manager who they report into. The Senior Maintenance Operative will be responsible for overseeing repair and maintenance activities and personnel, leading a small team, within a...
-
Legionella Risk Assessor
6 days ago
Rotherham, United Kingdom Ask Recruiting Limited Full timeAbout the RoleWe are seeking an experienced Legionella Risk Assessor to join our team in South Yorkshire. As a key member of our water hygiene specialist team, you will be responsible for delivering Legionella risk assessments and water hygiene consultancy visits to a variety of clients across the region.Key ResponsibilitiesConsult with clients to carry out...
-
Legionella Risk Assessor
6 days ago
Rotherham, United Kingdom Ask Recruiting Limited Full timeAbout the RoleWe are seeking an experienced Legionella Risk Assessor to join our team in South Yorkshire. As a key member of our water hygiene specialist team, you will be responsible for delivering Legionella risk assessments and water hygiene consultancy visits to a variety of clients across the region.Key ResponsibilitiesConsult with clients to carry out...