Collections and Credit Control Officer

5 months ago


Ipswich, United Kingdom Funeral Safe Full time

**Position Available - Collections and credit control officer**

Available within our growing Ipswich based Consumer Credit company, Funeral Safe Supplies loans to cover the cost of a funeral in the UK. You will have the very highest working standards and meticulous attention to detail. Be able to work in a team and independently. You will have a thorough knowledge of the funeral sector and the sensitivities within it and uphold our ethos of customer satisfaction at all times.

**Collections and credit control officer responsibilities include;**
- Collections handling for loan accounts within our loan management system.
- Arrears handling, sensitively managing and assisting clients to meet their loan obligations whilst recognising their financial difficulties.
- To assess financial difficulties, perform income and expenditure reviews and implement new payment plans for clients where necessary.
- Liaise with IVA / CAB and third-party firms who are assisting clients.
- Complete basic compliance management and supervision.
- Liaise and delegate to your colleagues regarding arrears and case handling.
- Reporting problems / complaints to management in a timely manner and working with management to resolve them in a quick and satisfactory manner.
- Maintain up to date Network records through a CRM.

**Working terms**
- Full time - 40 hours per week - 9am to 5pm Monday to Friday
- Salary
- £26,000+ based on experience
- Experience in the financial services sector is preferred but not necessary.

**Salary**: From £25,000.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Monday to Friday

**Experience**:

- Customer service: 1 year (preferred)

Work Location: Hybrid remote in Ipswich

Reference ID: CreditControl200324


  • Credit Controller

    2 weeks ago


    Ipswich, Suffolk, United Kingdom Atkinson Moss Full time

    Key ResponsibilitiesWe are seeking a skilled Credit Controller to join our team at Atkinson Moss. As a key member of our finance department, you will be responsible for ensuring timely payment from our clients and managing our credit exposure.Liaising with External StakeholdersBuild strong relationships with our clients to ensure prompt payment and resolve...

  • Credit Controller

    2 weeks ago


    Ipswich, Suffolk, United Kingdom Atkinson Moss Full time

    Key ResponsibilitiesWe are seeking a skilled Credit Controller to join our team at Atkinson Moss. As a key member of our finance department, you will be responsible for ensuring timely payment from our clients and managing our credit exposure.Liaising with External StakeholdersBuild strong relationships with our clients to ensure prompt payment and resolve...

  • Credit Controller

    4 months ago


    Ipswich, United Kingdom MacKenzie King Full time

    **MacKenzie King** are excited to be recruiting a **Credit Controller** for an award-winning national business, based on the outskirts of Ipswich. As a **Credit Controller**, you will work within the credit control function, including liaison with customers to ensure any queries are resolved and outstanding monies are collected on time. **Key tasks and...

  • Credit Controller

    3 weeks ago


    Ipswich, Suffolk, United Kingdom Atkinson Moss Full time

    Key ResponsibilitiesWe are seeking a skilled Credit Controller to join our team at Atkinson Moss. As a key member of our finance department, you will be responsible for ensuring timely payment from our clients and managing our credit exposure.Liaising with External StakeholdersBuild strong relationships with our clients to ensure prompt payment and resolve...

  • Credit Controller

    3 weeks ago


    Ipswich, Suffolk, United Kingdom Atkinson Moss Full time

    Key ResponsibilitiesWe are seeking a skilled Credit Controller to join our team at Atkinson Moss. As a key member of our finance department, you will be responsible for ensuring timely payment from our clients and managing our credit exposure.Liaising with External StakeholdersBuild strong relationships with our clients to ensure prompt payment and resolve...

  • Credit Controller

    4 months ago


    Ipswich, United Kingdom MacKenzie King Full time

    **MacKenzie King** are excited to be recruiting a **Credit Controller** for an award-winning national business, based on the outskirts of Ipswich. This is a standalone **Credit Control** position where you will take responsibility for all areas of the credit control function, including liaison with customers to ensure any queries are resolved and outstanding...

  • Credit Controller

    4 months ago


    Ipswich, United Kingdom MacKenzie King Full time

    **Key Responsibilities** - Ensure all accounts are monitored daily for the covered ledger of Credit customers. - Build and maintain customer relationships - Ensure collections are in line with Geneva requirements - Reconciliation of accounts - Prioritise and take proactive action in chasing debt and escalate where required - Allocate cash in timely and...

  • Credit Controller

    4 weeks ago


    Ipswich, Suffolk, United Kingdom Atkinson Moss Full time

    Key ResponsibilitiesWe are seeking a skilled Credit Controller to join our team at Atkinson Moss. As a key member of our finance department, you will be responsible for ensuring timely payment from our clients and managing our credit exposure.Liaising with External StakeholdersBuild and maintain strong relationships with our clients to ensure prompt payment...

  • Credit Controller

    4 weeks ago


    Ipswich, Suffolk, United Kingdom Atkinson Moss Full time

    Key ResponsibilitiesWe are seeking a skilled Credit Controller to join our team at Atkinson Moss. As a key member of our finance department, you will be responsible for ensuring timely payment from our clients and managing our credit exposure.Liaising with External StakeholdersBuild and maintain strong relationships with our clients to ensure prompt payment...

  • Credit Controller

    3 weeks ago


    Ipswich, Suffolk, United Kingdom Atkinson Moss Full time

    Key ResponsibilitiesWe are seeking a skilled Credit Controller to join our team at Atkinson Moss. As a key member of our finance department, you will be responsible for ensuring timely payment from our clients and managing our credit exposure.Liaising with External StakeholdersBuild and maintain strong relationships with our clients to ensure prompt payment...

  • Credit Controller

    3 weeks ago


    Ipswich, Suffolk, United Kingdom Atkinson Moss Full time

    Key ResponsibilitiesWe are seeking a skilled Credit Controller to join our team at Atkinson Moss. As a key member of our finance department, you will be responsible for ensuring timely payment from our clients and managing our credit exposure.Liaising with External StakeholdersBuild and maintain strong relationships with our clients to ensure prompt payment...

  • Credit Controller

    1 week ago


    Ipswich, Suffolk, United Kingdom Toppesfield Limited Full time

    Job Summary: We are seeking a skilled Credit Controller to join our team at Toppesfield Limited. As a Credit Controller, you will be responsible for managing our company's credit risk, ensuring timely payments from customers, and maintaining strong relationships with our clients.Key Responsibilities: Evaluating and applying for credit limits with our credit...

  • Credit Controller

    4 months ago


    Ipswich, United Kingdom OCS Full time

    **Job Reference: /AH/19-01/1056/10** **Job Title: Credit Controller** **Location: Ipswich** **Salary: Competitive** **Hours per week: Monday to Friday - 37.5 hours per week** **Business Overview** Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK & Ireland. We are a leading facilities management company providing a...


  • Ipswich, United Kingdom MacKenzie King Full time

    **Key Responsibilities** - Review, Monitor and approve Customer Credit Limits in line with company Credit Control Policy. - Review Customer accounts to be put on “stop” in line with company Credit Control Policy. - Administrator for Credit card merchant facilities. - Establish close relationships with all colleagues and customers, especially major...


  • Ipswich, United Kingdom Penny Limited Full time

    We are recruiting for a Trainee Credit Controller Penny is an energetic start-up who formed in 2019 and following continued growth as well as recent relocation to Suffolk, we are looking to add to our Credit Control team. **Job Role** - Allocating payments in Xero - Updating contact details and debtor records in Xero - Answer and direct phone calls, taking...


  • Ipswich, United Kingdom Nxt Steps Recruitment Full time

    We are recruiting for a Trainee Credit Controller for a finance company based in Ipswich The company has been operating since 2019 and have recently relocated to Ipswich this year. Due to growth we are now looking to add to the Credit Control team. **Job Role** - Allocating payments in Xero - Updating contact details and debtor records in Xero - Answer...


  • Ipswich, Suffolk, United Kingdom Atkinson Moss Full time

    Senior Credit ControllerWe are seeking a highly skilled Senior Credit Controller to join our team at Atkinson Moss. As a key member of our Finance team, you will be responsible for managing our credit control processes, ensuring timely payments from customers, and maintaining strong relationships with internal and external stakeholders.Key...


  • Ipswich, Suffolk, United Kingdom Atkinson Moss Full time

    Senior Credit ControllerWe are seeking a highly skilled Senior Credit Controller to join our team at Atkinson Moss. As a key member of our Finance team, you will be responsible for managing our credit control processes, ensuring timely payments from customers, and maintaining strong relationships with internal and external stakeholders.Key...


  • Ipswich, Suffolk, United Kingdom Orbit Full time £27,417 - £37,617

    Job Title: Credit & Collections AgentAt Orbit, we're seeking a skilled Credit & Collections Agent to join our team. As a Credit & Collections Agent, you will be responsible for resolving customer accounts on a personal basis, taking payments, and setting up repayment plans to help customers achieve financial wellbeing.Key Responsibilities:Resolve customer...


  • Ipswich, Suffolk, United Kingdom AXA Group Full time

    Credit Control Role OverviewWe are seeking a skilled Credit Control Specialist to join our team at AXA XL. As a Credit Control Specialist, you will be responsible for delivering effective credit control and ensuring the timely collection of payments from our clients.Key ResponsibilitiesDeliver effective credit control on a stated portfolio, considering...