Customer Service Advisors
2 months ago
Join Our Customer Service Team at Trinity House, Nottingham
Are you passionate about making a positive impact on the environment? Do you thrive in a dynamic, customer-centric environment? If so, we have an exciting opportunity for you
As a member of our dedicated team, you'll play a crucial role in supporting the operational success of Green Funding Schemes, including the ECO 4 initiative, and other able-to-pay options.
**_ Here's what you'll be doing:_**
- Managing complaints with precision and care, ensuring customer satisfaction.
- Identifying trends and training gaps for continuous improvement in customer interactions.
- Delivering top-notch customer service, with accurate data capture and reporting.
- Excelling in customer communication and expectation management.
- Adapting seamlessly to changing project needs and supporting your team.
- Building strong relationships with contractors and stakeholders for seamless project execution.
- Problem-solving and proactive initiative-taking to enhance team performance.
**_What we need from you:_**
- ✨ Exceptional organizational skills and prioritization abilities.
- ✨ Proficiency in numeracy, literacy, and IT skills, including Excel.
- ✨ Outstanding verbal and written communication skills.
- ✨ Demonstrated empathy and patience for customers, always striving to do what's right.
- ✨ Ability to manage multiple stakeholders and meet deadlines.
- ✨ Meticulous attention to detail for accurate documentation and data input.
- ✨ Willingness to embrace change and tackle new challenges head-on.
- ✨ Professional representation of E.ON to stakeholders.
- ✨ Experience with Microsoft Teams and MS Dynamics is a plus.
- ✨ PC skills.
**Work Schedule**:
Monday to Friday, 9 am - 5 pm
**Hybrid Working Model**:
- 1 day in the office (Wednesday)
- 4 days from home
**Location**: Trinity House, Nottingham
**Pay Rate**: £11.43 per hour
Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
-
Ho - Customer Service Advisor
2 weeks ago
Nottingham, United Kingdom Quality Service Recruitment Full timeFancy a job where you can make a real difference to the team’s success through developing and growing your client base? Do you want to work in an environment which champions personal support and progression? Look no further than joining our successful Nottingham based team in as a Customer Service Advisor. No previous Recruitment experience is required,...
-
Customer Service Advisor
1 month ago
Nottingham, United Kingdom Elizabeth Michael Full time**Customer Service Advisor** **£23,000 per annum** **NG8, Bilborough, Full Time, Permanent** - Our client, a leading specialist in their field are recruiting a customer service advisor. The Customer Service Advisors are part of the first line customer support team that puts the customer at the heart of everything they do, delivering a world class...
-
Customer Service Advisor
1 month ago
Nottingham, United Kingdom Page Personnel Secretarial & Business Support Full timeAs a Customer Service Advisor you will ensure that the company delivers the highest quality to customers through excellent expertise and experience. **Client Details** My client is a leading utility company based in Nottingham. **Description** As a Customer Service Advisor you will be responsible for - Provide solutions to written and verbal enquiries...
-
Customer Service Advisor
1 month ago
Nottingham, United Kingdom Naylor George Recruitment Full timeCustomer Service Advisor £23,000 Fantastic opportunity for enthusiastic customer service advisor, with proven customer service experience, gained ideally within the IT industry or similar sector, to join well established organisation delivering IT channel services globally. As one of their team of Customer Service Advisors will be part of their first line...
-
Customer Service Advisor
1 month ago
Nottingham, United Kingdom JR Recruitment Full timeFantastic opportunity for enthusiastic customer service advisor, with proven customer service experience, gained ideally within the IT industry or similar sector, to join well established organisation delivering IT channel services globally. As one of their team of Customer Service Advisors will be part of their first line customer support team that puts...
-
Customer Service Advisor
1 month ago
Nottingham, United Kingdom NXGEN Full timeNxGen Recruit are currently working with an established organisation who are looking to recruit a Customer Service Advisor on a permanent basis. This role is well suited to someone who enjoys speaking with customers and providing excellent customer service. You will be confident speaking with customers, logging information, investigating queries and...
-
Customer Service Advisor
1 week ago
Nottingham, United Kingdom Astute Recruitment Full timeJob Brief:A well-established business based in central Nottingham are looking for a Customer Service Advisor to join their growing team. As a Customer Service Advisor you will be customer orientated and will act as a liaison, provide product/services information, and resolve any emerging problems with accuracy and efficiency.Duties Include: * Providing help...
-
Customer Service Advisor
2 days ago
Nottingham, United Kingdom Astute Recruitment Full timeJob Brief:A well-established business based in central Nottingham are looking for a Customer Service Advisor to join their growing team. As a Customer Service Advisor you will be customer orientated and will act as a liaison, provide product/services information, and resolve any emerging problems with accuracy and efficiency.Duties Include: * Providing help...
-
Customer Service Advisor
1 month ago
Nottingham, United Kingdom 4M Recruitment Full timeOur client is currently looking to recruit a Customer Service Advisor on a permanent basis, working on a hybrid basis from their offices based in Annesley. Customer Service Advisor £21,500 - £22,500 Annesley - Hybrid After training you will work on 2 shifts including 8am - 4pm Monday to Friday, 12pm - 8pm Monday - Friday (home based) and 1 Saturday in...
-
Customer Service Advisor
2 weeks ago
Nottingham, United Kingdom JR Recruitment Full time**Customer Service Advisor** **Nottingham City Centre Outskirts (near London Road) with free parking** **c. £22,000** Our client is a well established, reputable local business looking to recruit 2 Customer Service Advisors to join a busy and friendly team. Full time role based in lovely offices with free parking on the outskirts of Nottingham City...
-
Customer Service Advisor
1 month ago
Nottingham, United Kingdom Distinct Recruitment Full timeRole: Customer service Advisor Are you an experience customer service provider? If you are passionate about what you do and are looking for your next role listen up We are working with a leading global innovator of customer driven IT services, this company is passionate about delivery first class IT services. Fear not, you do not need to have any...
-
Customer Service Advisor
1 month ago
Nottingham, United Kingdom NXGEN Full timeNxGen Recruit are currently working with an established organisation who are looking to recruit a Customer Service Advisor on a permanent basis. This role is well suited to someone who enjoys speaking with customers and providing excellent customer service. You will be confident speaking with customers, logging information, investigating queries and...
-
Customer Services Advisor
11 hours ago
Nottingham, United Kingdom Colbern Limited Full time952186-1994-23130 12.5 Customer Services Advisor Nottingham Contract £11.14 per hour Our client is looking for an experienced Customer Services Advisor. As a customer services specialist you’ll have the ability to answer and resolve a wide variety of enquiries over the telephone. We provide a broad range of different services, including Benefits,...
-
Customer Service Advisor
3 weeks ago
Nottingham, United Kingdom JR Recruitment Full timeCustomer Service AdvisorNottingham City Centre Outskirts (near London Road) with free parkingc. £22,500Our client is a well established, reputable local business looking to recruit 2 Customer Service Advisors to join a busy and friendly team.Full time role based in lovely offices with free parking on the outskirts of Nottingham City Centre.Responsibilities...
-
Customer Service Advisor
2 days ago
Nottingham, United Kingdom JR Recruitment Full timeCustomer Service AdvisorNottingham City Centre Outskirts (near London Road) with free parkingc. £22,500Our client is a well established, reputable local business looking to recruit 2 Customer Service Advisors to join a busy and friendly team.Full time role based in lovely offices with free parking on the outskirts of Nottingham City Centre.Responsibilities...
-
Customer Service Advisor
3 weeks ago
Nottingham, United Kingdom TribePost Full time**Benefits**: - A competitive salary in a growing company committed to our people. - 29 days holiday incl. bank holidays. - Holidays increase with length of service. - Hybrid working. - Pension contributions. - Health scheme benefits. - Life Insurance (x 3 times salary). - Bike2Work Scheme. - Employee Assistance Program. - Free on-site parking. Enva is a...
-
Customer Service Advisor
2 weeks ago
Nottingham, United Kingdom Enva Full time**Customer Service Advisor** We are looking to recruit a Customer Service Advisor to join our existing team at our site in Colwick working Monday to Friday 08:00 - 17:00. **The Role** **Responsibilities will include**: - Answering incoming telephone calls - Processing customer enquiries - Taking customer payments - Setting up new customer orders on the...
-
Customer Service Advisor
12 hours ago
Nottingham, United Kingdom Enva Full time**Customer Service Advisor** We are looking to recruit a Customer Service Advisor to join our existing team at our site in Colwick working Monday to Friday 08:00 - 17:00. **The Role** **Responsibilities will include**: - Answering incoming telephone calls - Processing customer enquiries - Taking customer payments - Setting up new customer orders on the...
-
Customer Service Advisor
3 days ago
Nottingham, United Kingdom Durrants Full time**Customer Service Advisor - £26,000 - £28,000** - Investigate and analyse customer concerns, providing accurate and timely responses. - Collaborate with internal teams to address root causes and implement corrective actions. **Communication**: - Maintain open lines of communication with customers, keeping them informed throughout the escalation...
-
Customer Service Advisor
2 days ago
Nottingham, United Kingdom Durrants Full time**Customer Service Advisor - £26,000 - £28,000** - Investigate and analyse customer concerns, providing accurate and timely responses. - Collaborate with internal teams to address root causes and implement corrective actions. **Communication**: - Maintain open lines of communication with customers, keeping them informed throughout the escalation...