Health Care Assistant

7 months ago

East Grinstead, United Kingdom Queen Victoria Hospital NHS Foundation Trust Full time

Peanut Ward

Peanut Ward is an 9 bedded acute surgical ward caring for Maxillo-Facial/Plastics and day surgery patients. We have an opportunity for a Health Care Assistant to join our busy and friendly specialist team.

You will also be reliable, self-motivated and able to work as a member of the team assisting all staff in the daily running of the ward and providing high standards of care to patients.

Previous experience in a health care setting is desirable although orientation, training and supervision will be provided. Basic IT skills are beneficial.

The Healthcare Assistant will work as part of the ward team with the supervision of registered practitioners to provide effective, safe patient focused care at all times.

Contribute to the development of the care environment with a positive, professional attitude.

Contribute to the maintenance of daily provision of service and care to meet the individual needs of patients and department.

To support the smooth running of the ward and ensure patients, relatives and carers are dealt with in a friendly and efficient manner.

You will ensure that policies and guidelines are adhered to.

Rated GOOD overall with outstanding care by the CQC. A specialist NHS hospital providing life-changing reconstructive surgery, burns care and rehabilitation services across the South of England and beyond.

A centre of excellence, with an international reputation for pioneering advanced techniques and treatments. Everything we do is informed by our passion for providing the highest quality care and the best clinical outcomes.

At QVH we are proud of our achievements and our specialist services continue to record excellent clinical outcomes for patients. We regularly receive excellent results from patient satisfaction surveys and on average 98% of inpatients say they would recommend the hospital to their family or friends.

Our success is underpinned by the skills and enthusiasm of our staff and a strong culture of partnership. We are fully committed to training and development of the workforce with support for continuing education and learning.

Clinical Responsibilities

To prepare bed spaces in preparation for receiving patients

Assist to ensure the ward is restocked and have shared responsibility for maintaining the cleaning of clinical areas

To assist with the admission and discharge of patients

The post holder will be required to work as part of a skilled team to support the provision of an effective and safe clinical service

Work as part of a team under supervision to provide a safe, effective environment of care for patients, relatives and their carer’s. Under direction of a registered practitioner, to support a comprehensive level of care, maintaining high standards and continuity of care to patients

Support the registered practitioner in the delivery of direct and indirect patient care

Under the direction of a registered practitioner, undertake a range of delegated clinical duties including record keeping, patient observations and specimen handling

Under the direction of the registered practitioner check sterilised equipment, ensuring related paperwork is in order and completed correctly

To assist in ensuring all written documentation is completed, i.e. Patient care plans and charts

Use the Patient Centre system for relevant purposes

Assist with the provision of the day-to-day management of clinical equipment and report any problems to senior colleagues, completing the necessary documentation

Communicate with colleagues, patients and their relatives/ carers in a professional and compassionate manner. To escalate any concerns about a patient to the relevant practitioner immediately

Assist patients with activities of daily living whilst ensuring the privacy and dignity of the patient is maintained at all times, for example, undressing, chaperoning, emotional and physical support overcoming barriers to communication

Ensure patients, visitors and staff are dealt with sensitively and professionally with due regard to ethnic origin, culture, religion, disability and sexual orientation

Acting as a positive role model for peers, supporting other HCAs as required

Maintain professionalism at all times and respect colleagues

To deal with queries and problems from patients and staff, both on the telephone and personally, in a positive and helpful manner and escalate as appropriate

Attend department meetings

Ensure a safe environment in the department for patients/staff and visitors and inform the Ward Matron/ Nurse in Charge of potential hazards. Comply with COSHH regulation and other Health and Safety legislation

Assist in the evaluation of new equipment and resources

To undertake phlebotomy tasks as required upon completion of the competency

Be able to use any information technology within the department

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