Current jobs related to Service Support and Buildings Co-ordinator - Pontypool - Kaleidoscope Project

  • Service Support and Buildings Co-ordinator

    4 months ago

    Pontypool, United Kingdom Kaleidoscope Project Full time

    **Location**:The Lighthouse, Pontypool **Hours**: Full time, 35 hours per week. Weekend and evening work required, as needed **Salary**: £19,055 - £21115 per annum, pro rata **Contract**: Permanent, in line with funding We have an exciting opportunity in our established substance use service (GDAS - Gwent Drug and Alcohol Service). If you have a...

  • Activities Co-ordinator

    5 months ago

    Pontypool, United Kingdom Ty Ceirios Nursing Home Full time

    Job Summary: We are seeking a dedicated and compassionate Activities Co-ordinator to join our team. As an Activities co-ordinator, you will be responsible for planning, organizing, and implementing a variety of engaging activities for our residents in a nursing home setting. Your role is crucial in promoting social interaction, mental stimulation, and...

  • Customer Care Co-ordinator

    5 months ago

    Pontypool, United Kingdom GC Windows Ltd Full time

    We have an exciting opportunity for an experienced Customer Care Co-ordinator to join an established team within a solid UPVC Window and Doors Manufacturing and Installation company. We have a strong placement within the Newbuild Construction industry, handling requests from Site Managers, Customer Care departments and homeowners alike. The role is based in...

  • Customer Care Co-ordinator

    5 months ago

    Pontypool, United Kingdom GC Windows Ltd Full time

    We have an exciting opportunity for an experienced Customer Care Co-ordinator to join an established team within a solid UPVC Window and Doors Manufacturing and Installation company. We have a strong placement within the Newbuild Construction industry, handling requests from Site Managers, Customer Care departments and homeowners alike. The role is based in...

  • Customer Service Manager

    3 weeks ago

    Pontypool, Torfaen County Borough, United Kingdom Co-op Digital Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Team Leader. As a key member of our store team, you will be responsible for delivering exceptional customer service, leading and developing your team, and ensuring the smooth operation of the store.Key ResponsibilitiesCustomer Service: Provide...

  • Customer Service Manager

    3 weeks ago

    Pontypool, Torfaen County Borough, United Kingdom Co-op Digital Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Team Leader. As a key member of our store team, you will be responsible for delivering exceptional customer service, leading and developing your team, and ensuring the smooth operation of the store.Key ResponsibilitiesCustomer Service: Provide...

  • Customer Service Manager

    3 weeks ago

    Pontypool, Torfaen County Borough, United Kingdom Co-op Digital Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Team Leader. As a key member of our store team, you will be responsible for delivering exceptional customer service, leading and developing your team, and ensuring the smooth operation of the store.Key ResponsibilitiesCustomer Service: Provide...

  • Customer Service Manager

    3 weeks ago

    Pontypool, Torfaen County Borough, United Kingdom Co-op Digital Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Team Leader. As a key member of our store team, you will be responsible for delivering exceptional customer service, leading and developing your team, and ensuring the smooth operation of the store.Key ResponsibilitiesCustomer Service: Provide...

  • Administrator

    5 months ago

    Pontypool, United Kingdom Care & Repair Monmouthshire and Torfaen Full time

    **Job Title**: Administrator **Responsible to**:Care & Repair Senior Office Co-ordinator / Care & Repair Chief Officer. **Purpose**:To assist the Care & Repair Chief Officer to provide a cost effective, responsive client focussed and quality Agency service to older and disabled people. (Agency means the team providing Care and Repair advisory and...

  • Customer Team Member

    5 months ago

    Pontypool, United Kingdom Co-op Full time

    Working pattern: 3 varied shifts over 7 days including afternoons, late evenings (until 10:30pm) and weekends, to be discussed at interview Full, paid training provided You can apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team member at Co-op, as it requires working before 6am or after...

  • Customer Service Advisor

    5 months ago

    Pontypool, United Kingdom Diamondpak LTD Full time

    **Internal Sales Co-ordinator / Customer Service Advisor** **Assisting with the day to day duties in the Sales office.** **This role includes**: Order processing - putting orders on the system; Invoicing orders; Scheduling; Raising customer reports; Filing; Raising purchase orders; Basic Estimating; Delivery Bookings; Dealing with customer queries and...

  • Support Professional

    4 weeks ago

    Pontypool, Torfaen County Borough, United Kingdom Cartrefi Cymru Co-operative Full time

    Are you passionate about providing high-quality support to adults with learning disabilities?We are seeking a dedicated and compassionate Support Worker to join our team at Cartrefi Cymru Co-operative.As a Support Worker, you will play a vital role in enabling our service users to achieve their daily goals and enjoy activities that promote their health and...

  • Support Professional

    4 weeks ago

    Pontypool, Torfaen County Borough, United Kingdom Cartrefi Cymru Co-operative Full time

    Are you passionate about providing high-quality support to adults with learning disabilities?We are seeking a dedicated and compassionate Support Worker to join our team at Cartrefi Cymru Co-operative.As a Support Worker, you will play a vital role in enabling our service users to achieve their daily goals and enjoy activities that promote their health and...

  • Support Professional

    4 weeks ago

    Pontypool, Torfaen County Borough, United Kingdom Cartrefi Cymru Co-operative Full time

    Are you passionate about providing high-quality support to adults with learning disabilities?We are seeking a dedicated and compassionate Support Worker to join our team at Cartrefi Cymru Co-operative.As a Support Worker, you will play a vital role in enabling our service users to achieve their daily goals and enjoy activities that promote their health and...

  • Support Professional

    3 weeks ago

    Pontypool, Torfaen County Borough, United Kingdom Cartrefi Cymru Co-operative Full time

    Are you passionate about providing high-quality support to adults with learning disabilities?We are seeking a dedicated and compassionate Support Worker to join our team at Cartrefi Cymru Co-operative.As a Support Worker, you will play a vital role in enabling our service users to achieve their daily goals and enjoy activities that promote their health and...

  • Support Professional

    4 weeks ago

    Pontypool, Torfaen County Borough, United Kingdom Cartrefi Cymru Co-operative Full time

    Are you passionate about providing high-quality support to individuals with learning disabilities? At Cartrefi Cymru Co-operative, we offer a unique opportunity to work with a dedicated team, providing personalised support to adults with learning disabilities to achieve their daily goals and enjoy activities. As a Support Worker, you will be part of a...

  • Support Professional

    4 weeks ago

    Pontypool, Torfaen County Borough, United Kingdom Cartrefi Cymru Co-operative Full time

    Are you passionate about providing high-quality support to individuals with learning disabilities? At Cartrefi Cymru Co-operative, we offer a unique opportunity to work with a dedicated team, providing personalised support to adults with learning disabilities to achieve their daily goals and enjoy activities. As a Support Worker, you will be part of a...

  • Co-Ordinator/ Business Support Officer

    1 day ago

    Pontypool, United Kingdom CV-Library Full time

    Recycling Engagement Officer Pontypool Contract £12.59 per hour Our client is looking for an experienced Recycling Engagement Officer. Playing a key role in encouraging recycling participation, and assisting residents to participate effectively in the recycling service, issuing Section 46 notices and Fixed Penalty Notices where residents are in breach...

  • Customer Team Leader

    4 weeks ago

    Pontypool, Torfaen County Borough, United Kingdom The Co-operative Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Team Leader. As a key member of our store team, you will be responsible for delivering exceptional customer service, leading and developing your team, and ensuring the smooth operation of the store.Key ResponsibilitiesProvide friendly and welcoming...

  • Customer Team Leader

    4 weeks ago

    Pontypool, Torfaen County Borough, United Kingdom The Co-operative Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Team Leader. As a key member of our store team, you will be responsible for delivering exceptional customer service, leading and developing your team, and ensuring the smooth operation of the store.Key ResponsibilitiesProvide friendly and welcoming...

Service Support and Buildings Co-ordinator

3 months ago

Pontypool, United Kingdom Kaleidoscope Project Full time

_**WE DO NOT ACCEPT APPLICATIONS VIA INDEED, PLEASE APPLY VIA OUR WEBSITE ONLY**:_

**Location**:The Lighthouse, Pontypool

**Hours**: Part time, 14 hours per week as part of a job share. Weekend and evening work required, as needed

**Salary**: £18,550 - £20,500 per annum, pro rata

**Contract**: Permanent, in line with funding

We have an exciting opportunity in our established substance use service (GDAS - Gwent Drug and Alcohol Service). If you have a passion to help others and be part of a vibrant team please apply

Our Service Support and Buildings Co-ordinator role is part of a job share role that will be front of house at our Torfaen base (The Lighthouse) offering a warm and helpful welcome to anyone that attends. The role will support the staffing teams working within the base and ensure that the building operates smoothly and remains health and safety compliant. The role will also offer support to our Information, Assistance and Advice team taking referrals and managing enquiries, will cover needle exchange and other administrative duties, and the day-to-day operations of a busy base.

The role suits someone with excellent interpersonal skills who takes pride in providing a quality customer service experience, and who enjoys working with individuals from all walks of life.

Kaleidoscope offers the following benefits:

- Annual Leave - 25 days rising to 32 over 6 years, plus 8 bank holidays (pro rata)
- Pension - 2.5%-3% Organisation Contribution to match employee 2.5%-3% contribution.
- Simply Health -access to a cash back health care plan plus a free counselling support available to all staff 24/7
- Cycle to work scheme

*Interviews expected to be held 22nd May*

**About GDAS**

The Gwent Drug and Alcohol service provides support to individuals and families affected by substance use across all 5 local authorities. As part of our service re-launch, we are recruiting for new roles across the service that align with the vision of the Gwent APB Substance Misuse Commissioning Team.

We are seeking empathic and dedicated individuals with experiences from a range of sectors to join us in establishing a new, innovative drug and alcohol treatment service. We welcome people with experience of working not just in substance misuse - but in housing, mental health, primary care, secondary care, youth services, probation and other sectors that have transferable skills. We welcome individuals with their own lived experience of drug and alcohol use and/or mental health and from those who have supported others with lived experience.

**Role Purpose**:

- Provide a quality experience for service users accessing GDAS buildings/services by offering responsive and welcoming assistance
- Support the smooth running of assigned base(s) by supporting logistics/operations and providing facility and office management duties.

**Main Duties & Responsibilities**:

- **Reception and First Point of Contact duties**:_
- Meet and greet service users attending GDAS buildings, providing a warm and welcoming environment.
- Ensure that telephone calls from outside agencies, service users and internal staff are dealt with promptly and courteously, transferring calls to appropriate personnel when necessary.
- Ensure reception duties are covered in periods of planned absence from the building.
- Deliver Needle Exchange and support in monitoring stock levels.
- Take prompt action in response to any drug alert bulletins that may be received from time to time.
- **Support in the operations and management of GDAS buildings and resources**_
- Under the guidance of the Team Leader/Service Manager ensure that any issues identified with the building are reported and managed appropriately.
- Monitoring and order office stationery and medical supplies.
- Carry out building health and safety checks and risk assessments.
- Conduct buildings inductions for new starters.
- Monitor and co-ordinate key-holder resources and responsibilities.
- Ensure that the building is kept in good order.
- Support the service manager in maintaining systems for invoices.
- Maintain petty cash systems.
- **General administrative / office duties**_
- Distribute incoming/outgoing mail as required.
- Attend and minute relevant meetings and forums as requested.
- Manage an effective filing and archiving system to ensure that all documents are kept in an orderly manner and undertake filing and archiving.
- Ensure that admin, record-keeping and communication within the project are maintained.
- Assist in the servicing and maintenance of office equipment (e.g. fax machine, photo-copier).
- Photocopying as required, collating, laminating and binding of report documents when necessary.
- Liaise with GDAS central team
- **Data recording and reporting**:_
- Participate in service audits or and data collection.
- Oversee data entry on case management systems by keeping the Service Manager and Data quality manager abreast of data issues.
- Preparation, collation and entry of sta