Corporate Operations Lead

4 weeks ago

London, United Kingdom Hines Full time

Overview:
When you join Hines, you will work alongside innovative leaders who set the standards responsible for our reputation as an industry leader today, and you’ll be a part of shaping our future in the years to come.

**Responsibilities**:
As a Corporate Operations Lead with Hines, you will be responsible for providing corporate leadership of the firm’s model for premier operations services within the geographic coverage of the European Management Services (EMS) team. This includes collaborating with EMS SMD on the strategic vision needed to establish Hines property operations as a European industry leader. In support of the industry leadership objective, this position will lead the development and maintenance of standards, programs, policies, and operational reporting requirements. In collaboration with EMS team the CO EMS will support the property teams, regions and funds in business activities that may be impacted by operations. This position leads, as well as conducts, the on-site assessment program that is designed to identify risk at the property level and evaluate compliance with operations standards while providing training and support to employees. Responsibilities include, but are not limited to:

- Provide a resource role to assist properties, regions and central management with long range and day-to-day issues, opportunities, and emergencies.
- Assume the role in maintaining product quality and continuity, where appropriate, on a company-wide basis.
- Develop and maintain contractor relations on a national basis.
- Provide operations guidance as required to ownership in the areas of building operations, capital project management and start-up and/or disposition activities.
- Conduct operations assessments of properties in accordance with the current assessment guidelines and scheduling.
- Serve as a resource in the further development of regional property management personnel.
- Provide support to the regions/properties on operations matters pertaining to new development, acquisition, or third-party management projects.
- Participate in maintaining and producing firm-wide industry related or Hines-specific reporting.
- Participate in the development and recommendation policies of programs consistent with the firm’s business objectives.
- Engage with the Learning and Development department in developing and maintaining training materials.
- Travel as required to meet position responsibilities.
- Provide emergency or crisis support to regions and properties.- Hire, develop, and manage the performance of corporate operations staff.- Negotiate strategic generic contracts and agreements and ensure delivery of services is being upheld.- Create and maintain European Operations SLRs and transition to Operations Standards as the firm transitions to in-house management of its assets.- Assist in the research of new technologies being introduced to CRE.- Prepare and manage annual budget, including recoveries and variance explanations.- Provide an annual assessment/support visit schedule to regional leadership and assure visits are performed.- Communicate all operations initiatives firm wide.- Collaborate with and support EMS on the delivery of Property Management Conferences.- Manage/participate in internal programs and working groups:
- Tenant Satisfaction Survey-
- Cybersecurity Initiative-
- PM/FM Conference(s)-
- Best Practices-
- Business Technology Coordination Group-
- Property Management/Operations Leadership-
- Crisis Management-
- Pandemic Team-
- Innovation & COES Coordination-
- Support the integration of operations and business delivery and generation across the region-
- Support and promote the operational adoption of Client Experience initiatives including the Hines Experience Academy training programQualifications:
Minimum requirements are:

- Bachelor’s degree in business administration or related field from an accredited institution.
- Ten or more years of property management experience or related degree and practical experience to reach equivalent.
- Provide vision, leadership, and direction on issues related to the firm’s Property Management and Operations discipline.
- Provide vision, leadership, and direction to his/her direct reports.
- Exchange ideas, information, and opinions with others to formulate policies and programs and/or arrive jointly at decisions, conclusions, or solutions.
- Provide leadership while maintaining a calm demeanor in emergency situations.
- Establish a cooperative working atmosphere among staff.
- Interpret a variety of instructions furnished in written, oral, diagrammatic or schedule form.
- Prepare business correspondence, presentations, summaries, and reports using prescribed format and conforming to all rules of punctuation, grammar, diction, and style.
- Demonstrate working knowledge of all firm’s resources and standards.
- Speak effectively before an audience with confidence.
- Read newspapers, periodicals, journals, manuals, financial r

  • Associate Manager- Corporate Banking

    1 month ago

    London, United Kingdom Corporate Recruitment Solutions Full time

    **Associate Manager - Corporate Banking (Tech & Healthcare) Description**: We are currently working with a leading UK clearing bank within their corporate coverage team. They are keen to bring on a talented individual who has the ability to learn and grow in the role. You will be supporting a portfolio of large corporate connectionsfor one of the most active...

  • CRM Operations Lead

    1 week ago

    London, United Kingdom AESOP Corporate Full time

    **CRM Operational Lead | London** For over 35 years, Aesop has carefully cultivated an inspiring and inclusive environment in which our employees are supported and encouraged to thrive. As a global retail organisation, we offer professional development and advancement opportunities to complement career goals and aspirations. Our approach to skin care...

  • UKI Corporate Security Operations Lead

    2 days ago

    London, United Kingdom Deutsche Bank Full time

    Deutsche Bank Discover Deutsche Bank, one of the world’s leading financial services providers. News and Information about the bank and its products View company page Job Title: UKI Corporate Security Operations Lead Location: London Corporate Title: Vice President You will be implementing and executing the global operational security standards to...

  • UKI Corporate Security Operations Lead

    5 days ago

    London, United Kingdom Deutsche Bank Full time

    Deutsche Bank Discover Deutsche Bank, one of the world’s leading financial services providers. News and Information about the bank and its products View company page Job Title: UKI Corporate Security Operations Lead Location: London Corporate Title: Vice President You will be implementing and executing the global operational security standards to...

  • Corporate Portfolio Manager

    3 days ago

    London, United Kingdom Corporate Recruitment Solutions Full time

    **Corporate Portfolio Manager - Invoice Finance** My client is a fast growth fintech in the payments and SME ecosystem. Having successfully launched in the Invoice Finance Market in 2011 they have expanded across 40 countries, lent £2.5B and are now a full on demand financial solution outsourcing full financefunction for start up to Enterprise...

  • Finance Change Lead

    1 week ago

    London, Greater London, United Kingdom Corporate Finance Full time

    Finance Change LeadPermanentConsidering applicants from London, Belfast, Manila & IndiaOur Finance Transformation Delivery Group aims to provide Pearson with end-to-end transformation, change, and project services to deliver key strategic initiatives. We act as trusted advisors to senior sponsors and provide robust support to ensure leaders are able to make...

  • Global Events Operations Coordinator

    1 week ago

    London, Greater London, United Kingdom MMC Corporate Full time

    We are seeking candidates for the following position based in the London office:Global Events Operations CoordinatorPlease note that this role is being offered as a 1 year rolling contract.What can you expect?We are looking for an organised, tech savvy candidate with great communication skills to work alongside our Senior Event Planners to assist with...

  • Global Events Operations Coordinator

    1 week ago

    London, United Kingdom MMC Corporate Full time

    We are seeking candidates for the following position based in the London office:Global Events Operations CoordinatorPlease note that this role is being offered as a 1 year rolling contract.What can you expect?We are looking for an organised, tech savvy candidate with great communication skills to work alongside our Senior Event Planners to assist with...

  • Corporate Partnerships Lead

    5 days ago

    London, United Kingdom Plan International UK Full time

    Plan International UK is a global children’s charity striving for an equal world. One where every child can reach their full potential and every girl can choose her own future. Girls experience inequality everywhere. The threat of gender-based violence and harassment follows them through every stage of their life. Millions of girls are robbed of their...

  • Corporate Partnerships Lead

    5 days ago

    London, Greater London, United Kingdom Plan International UK Full time

    Plan International UK is a global children's charity striving for an equal world. One where every child can reach their full potential and every girl can choose her own future. Girls experience inequality everywhere. The threat of gender-based violence and harassment follows them through every stage of their life. Millions of girls are robbed of their...

  • Lead Regulatory Legal Counsel

    2 months ago

    London, United Kingdom McKesson’s Corporate Full time

    We may use Google Analytics to measure how you interact with our website in order to improve the user experience. Twitter We may use other tracking technologies to collect and store personal information about your visit to our website. Server Logs – used to track the website traffic (i.e. number of website visitors, number of visitor per page, IP...

  • Lead Regulatory Legal Counsel

    2 weeks ago

    London, United Kingdom McKesson’s Corporate Full time €118,200 - €197,000

    We may use Google Analytics to measure how you interact with our website in order to improve the user experience. Twitter We may use other tracking technologies to collect and store personal information about your visit to our website. Server Logs – used to track the website traffic (i.e. number of website visitors, number of visitor per page, IP...

  • Corporate Concierge

    3 days ago

    London, United Kingdom Portico Corporate Reception Management Full time

    Portico are currently on the lookout for a Corporate Concierge, to join our team based at a prestigious bank in central London. Our Concierge will leave all guests and colleagues with a positive and lasting impression of the bank, as the market leader in visitor experience and service excellence. The role of Concierge is to ensure that the highest level of...

  • Team Lead Partner Management

    7 days ago

    London, United Kingdom AXA Group Operations Full time

    AXA Global Business Services is a subsidiary of AXA Group, one of the leading insurance brands in the world. We embody the essence of a diverse, global team, uniting talents from around the world to create a seamless, supportive network for all AXA entities. Together with entities, we deliver advanced services and shape solutions that drive operational...

  • Team Lead Partner Management

    7 days ago

    London, United Kingdom AXA Group Operations Full time

    AXA Global Business Services is a subsidiary of AXA Group, one of the leading insurance brands in the world. We embody the essence of a diverse, global team, uniting talents from around the world to create a seamless, supportive network for all AXA entities. Together with entities, we deliver advanced services and shape solutions that drive operational...

  • Corporate Relationships Lead

    2 weeks ago

    London, United Kingdom St Barnabas Hospice Full time

    Join Our Team: Corporate Relationships Lead at St Barnabas Hospice Are you passionate about fostering impactful partnerships that make a difference? Join our dedicated team at St Barnabas Hospice as our Corporate Relationships Lead and play a vital role in advancing our mission of compassionate care. About Us: At St Barnabas, we are committed to...

  • Lead Corporate Auditor

    1 week ago

    London, Greater London, United Kingdom Arrow Electronics Full time

    Position:Lead Corporate AuditorJob Description:This role sits within the rapidly expanding EMEA Corporate Audit Team and is primarily based in London, although audit engagements and projects will be executed throughout the EMEA region. Arrow Corporate Audit's mission is to deliver responsive risk-based audit and advisory services in a spirit of partnership...

  • Corporate Receptionist

    7 days ago

    London, United Kingdom Portico Corporate Reception Management Full time

    We are currently on the lookout for a Receptionist to join our front of house operation at the corporate offices of a global investment company in the City. From the warm welcome to the fond farewell, and everything in between. Our team of 3 takes care of the entire visitor experience at this exciting new location for Portico! The overall aim of the varied...

  • Corporate Finance Lead

    2 months ago

    City of London, Greater London, United Kingdom Austin Rose Associates Full time

    Corporate Finance Origination Lead - City of London - London, City, UK - (7095) Email: info@austinrose.Their consultants can be trusted to only present those individuals whoclosely match our needs, and over the years they have supported us inrecruiting many key hires from Partner level through to trainee as well... Corporate Finance Origination Lead ...

  • Corporate Finance Lead

    2 weeks ago

    City of London, Greater London, United Kingdom Austin Rose Associates Full time

    Corporate Finance Origination Lead - City of London - London, City, UK - (7095) Email: info@austinrose.Their consultants can be trusted to only present those individuals whoclosely match our needs, and over the years they have supported us inrecruiting many key hires from Partner level through to trainee as well... Corporate Finance Origination Lead ...