Global Events Operations Coordinator

4 weeks ago

London, Greater London, United Kingdom MMC Corporate Full time

We are seeking candidates for the following position based in the London office:

Global Events Operations Coordinator

Please note that this role is being offered as a 1 year rolling contract.

What can you expect?

We are looking for an organised, tech savvy candidate with great communication skills to work alongside our Senior Event Planners to assist with operational procedures within the team.

The role will be varied and includes liaison with internal and external stakeholders and event based administrative duties.

What you will be rewarded with:

  • We offer and embrace a hybrid working model that nurtures a collaborative working environment in the office 3 days per week allowing 2 days per week to be spent working on a remote basis.
  • Competitive Benefits Package including: 25 days annual leave, up to 4 days of flexible bank holidays, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, plus a range of flexible benefits including the option to buy or sell up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more.

We will count on you to:

  • Build and manage online registration sites on Cvent - Invitee management, communications, registration/attendee management, hotel reservation/block management, event website maintenance, and reporting
  • Build and manage event mobile apps for key events.
  • Liaise with global design to create and submit design deliverables, using branding guidelines and best practice
  • Liaise with web design team to create and design specific event web pages.
  • Manage Global Events calendar
  • Create, track, review and submit invoices for event suppliers to ensure prompt payment
  • Manage AMEX corporate meeting card charges and reconciliation – work with finance and other departments to ensure accurate and timely delivery of critical event information – including pre-event accruals
  • Manage Global Events meeting scheduling - setting up Zoom meetings, booking conference rooms, and submitting building passes for visitors.
  • Oversee event supply ordering
  • Liaising with venue agency to source appropriate venues for events
  • Assist with delegate management on events as needed
  • Provide on-site event management support as needed
  • Handle group travel flight analysis when applicable
  • Provide timely updates and communicate project status with key stakeholders
  • Develop ways to optimize and streamline the global event processes
  • Keep up-to-date on industry topics and trends

What you need to have:

  • Good experience within a corporate environment with some focus on meetings and events
  • Previous experience using Cvent
  • Knowledge of other event technology and mobile applications is desirable
  • Strong communication skills, with the ability to work with internal and external stakeholders
  • Great organisation skills with the ability to track and manage multiple projects simultaneously
  • Flexibility with working hours to accommodate early or late events
  • Proven ability to work on your own initiative, as well as with a wider team.

About Us

Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer's approximately 25,000 employees are based in 43 countries and the firm operates in 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world's leading professional services firm in the areas of risk, strategy and people, with more than 85,000 colleagues and annual revenue of over $20 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit Follow Mercer on LinkedIn and Twitter.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin colour, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at

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