Customer Returns Administrator

2 days ago


Berkshire, United Kingdom Uxbridge Employment Agency Full time

Customer Returns Administrator

Slough, Berkshire

Permanent position and office based

This is a real gem of an opportunity

We have a client that is recruiting for a superstar Customer Returns Administrator who has oodles of initiative and ‘can do’ attitude

The right person for this role could be anyone with the right attitude. Our client is very open on experience and would consider anyone who has warehouse, retail, high street customer services, admin, hospitality, beauty experience and more.

If you are looking to transfer your experience into a head office to work as part of a global business in a very exciting industry then please send us your CV today

Key responsibilities:

- Checking Returns from customers/suppliers
- Inputting all returns onto the database system
- Keeping booking advice/return details up-to-date on the system
- Checking Quality of returned goods into warehouse and deciding the future status of product description
- Entering Customer Returns Requests onto system
- Liaising with Customers and the Customer Service department regarding returns
- Liaising with Accounts to ensure returns are credited
- Checking returned products into the Warehouse
- Analysing the reasons for returns on a daily basis, highlighting specific problems
- Liaising with warehouse regarding stock movements/stock control
- Raising credit notes on finance system
- Liaising with courier/shipping companies to ensure that any claims for goods damaged or lost in transit are resolved
- Inspecting goods returned from Shows and events.

I am genuinely really excited to work on this opportunity and look forward to speaking to anyone who has that spark and personality to be successful in this opportunity.

For the purpose of the Conduct Regulations please be advised that when advertising permanent vacancies we are acting as an Employment Agency and when advertising temporary/contract vacancies we are acting as an Employment Business.



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