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Assistant Underwriter
5 months ago
**The Opportunity**
Assistant Underwriter
Full Time / Permanent positions - 35 hours per week
Up to £25,000 dependant on experience.
Monday - Friday; 9-5pm.
The role will be a hybrid working arrangement split between our Manchester office and home.
The role will include initial training and support during which we will need you to be on site full time to ensure you are happy, confident, and performing in the role (minimum of 6 months).
At RSA our inspiring colleagues are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. We are a proud member of the Intact family, we’re part of something bigger with a presence in North America, the UK, and Europe.
We are currently recruiting for an Assistant Underwriter to join our established and experience team here at RSA on a hybrid basis.
**Your Role**
As an assistant underwriter, you will maintain accurate and detailed records of all customer contact and ensuring the delivery of high-quality service appropriate to the needs of the broker or insurer.
In addition, you will be dealing with queries from customers and engaging with relevant stakeholders and departments. Identifying non-standard, large, and/or complex cases and escalating them to more qualified colleagues and supporting them to ensure they are handled appropriately and exceed customer expectations, whilst identifying and pursuing up-selling and cross-selling opportunities at the same time as ensuring the delivery of brilliant service.
**About You**
You will have previous experience in an insurance or financial services industry and have excellent communication skills.
You will be motivated with a hardworking, "can-do" attitude and a passion for delivering excellent customer service.
**What We offer**
At RSA we put our people first. We have adopted hybrid working as standard, to give you better a better work/life balance and an excellent flexible working mindset. That is on top of insurance discounts (up to 40%) and pension contributions of up to 11%, looking after your wallet and your well being.
We’ll give you countless opportunities to learn and grow, alongside a diverse and passionate community of experts - the best the industry has to offer. You’ll be empowered to be your best self, do your best work, and make a meaningful impact. Here, you can help shape the future of insurance, win as a team, and grow with us.
**About Us**
We celebrate difference and it’s important to us that we have a culture where our people feel respected and valued for who they are. We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the very best of themselves.
We understand that, for most, home life is a priority, so we are happy to consider all our roles on a part-time or job-share basis. We are committed to hybrid-working so if you'd like flexibility in when, where, or how you work, we’d love to hear from you.
If you think you would be a great fit for us, but don’t meet all the requirements of the role, please contact us as we’d love to discuss how RSA could be the next step in your career journey.
**Salary**: Up to £25,000.00 per year
**Benefits**:
- Flexitime
Schedule:
- Flexitime
Work Location: Hybrid remote in Manchester
Reference ID: UK000858