Customer Service Assistant

5 days ago

Derby, United Kingdom Compass Group Full time

What you'll be doing:
We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for Medirest Retail on a part time basis. You'll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a company that takes pride in its people.

As a Customer Service Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. In Medirest Retail you'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

More about the role:
Could you bring your spark to Costa? Here's what you need to know before applying:
**Your key responsibilities will include**:

- Serving customers, ensuring they receive an easy and seamless personalised experience
- Being knowledgeable about our products and helping customers with exceptional service
- Maintaining stock levels and assisting with store replenishment
- Representing Compass Group UK&I and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Food Handling and Hygiene standards
- Complying with Health and Safety regulations

Who you are:
**Our ideal Customer Service Assistant will**:

- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take the initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Possess the ability to work under pressure
- Demonstrate exceptional timekeeping and reliability
- Have a safety-first mind set
- Experience in a catering or retail role, or similar environment is desirable, but not essential

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive Wow Points every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes

Healthcare Retail, part of Medirest, is passionate about delivering excellent products, standards and customer service to patients, staff and visitors in over 50 NHS hospitals around the UK through convenience and catering retail formats. The portfolio comprises many high street brand franchises including Costa Coffee and M&S Simply Food as well as a selection of in-house brands.

Job Reference: com/0809/74137001/52435769/RET #LI-DNP

Compass Group UK&I is an equal opportunities employer, committed to cultivating diverse and inclusive environments for every employee.

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