CRM Functional Consultant

_Do you have experience in delivering cloud-based CRM tech?_
- Are you looking for an exciting position with a company that will help you grow your skill set and is dedicated to your career progression?_
- Are you keen to join a company with an amazing culture and work environment based around celebrating your successes?_
- If so, keep reading We would love to hear from you_

**Role Info**:
**CRM Functional Consultant**
**Moorgate / Hybrid (at least 2 days per week in the office)**
**£45,000 - £58,000 gross per annum DOE**
Plus 22 days' holiday plus 8 public holidays (increasing to 27 holidays with length of service), Opportunity to Enrol into Company Pension Contribution. Health Cash Plan and Private Medical Insurance after Probation, Plus Many More Brilliant Benefits / Incentivesand social events
Culture: Growth Mindset, Passion for Knowledge, Celebrating Success, Communication

**Who are we?**

We are a Microsoft Gold partner based in the heart of London, and our mission is to improve the lives and business success of our clients. We do this by transforming clients’ businesses with Microsoft Dynamics 365 business solutions, allowing them to thrive,scale, acquire new businesses, expand into new territories and much more.

With over 20 years’ experience, our agile team is firmly focused on delivering business-class ERP and CRM solutions in the cloud for clients in the finance and professional services sectors.

To us, our people are everything. We are firmly focused on helping everyone in our team to develop their careers and succeed. With a Positive, Progressive and Purposeful environment, we strongly believe in supporting and rewarding. You’ll not only receiveinvaluable experience but also ongoing training throughout your role. If you choose to work with us, you’ll be empowered to deliver best-in-class service to our clients. It’s a win-win

**The CRM Functional Consultant role**:
This is a fantastic opportunity if you are looking for a progressive career in consulting and have a keen interest in business and technology. Working in a small business, your role will be impactful and rewarding, and you’ll see our clients’ businessestransform through your hard work and dedication. You’ll be working closely with and be supported by our talented team of consultants and you will be involved in all aspects of the project lifecycle.

You’ll be encouraged to progress your career by deepening your knowledge of Microsoft Dynamics 365 Business Apps through self-learning, passing Microsoft Certification, project experience and client engagement. As you gain confidence and competency, youwill be rewarded with increasing responsibility and relevant compensation.

**Key Responsibilities**:
+ Participating in discovery workshops with various stakeholders to define scope and business requirements.
+ Getting involved in different stages of the project cycle.
+ Creating a fit/gap analysis of the business requirements and proposing alternative solutions for the identified gaps.
+ Creating functional solution design to address business, interface, and performance requirements.
+ Preparing functional documents, process flows and presentations around the system design.
+ Implementing solution; configuration and customise.
+ Creating test documents.
+ Participating in end user training sessions.

**A little about you**:
+ Experience in delivering cloud-based CRM technology.
+ Passionate about supporting your clients and colleagues to solve their issues.
+ A great communicator in order to engage with people at all levels and to build productive relationships.
+ Able to effectively manage your time.
+ An inquisitive mind and keen to keep your knowledge current and up-to-date
+ Willing to travel to client sites (locally, nationally and internationally).
+ Have a positive and cheerful outlook and be a great team player.