Automotive Customer Service Advisor
2 days ago
**Automotive Customer Service Advisor**
**High Wycombe**
**£26,000**
- _Permanent Position, Monday to Friday only_
- _Pension, Health cash plan, Dental care, retail discounts, 29 days holiday,_
- _5 hours per week_
- _Super prestige Luxury car site _
**_For more information call Rochelle on _**
**Automotive Receptionist / Bodyshop Customer Service -**Clear Automotive is a specialist recruitment consultancy in the Accident Repair, Bodyshop and Automotive sector, partnering with organisations across the UK, to fulfil their staffingrequirements, whilst representing Automotive professionals to secure permanent and contract careers.
A brand-new opportunity for a Luxury car site in High Wycombe has become available. If you are looking for a company which offers internal progression, recognition for hard work and a close-knit team, then this could be a great move for you.
Our client is growing at a great speed, and they have plenty of work to keep all their employees busy. They are also winners of numerous prestigious awards.
**As an Automotive Customer Service Advisor / Receptionist your role will include**:
- Handle calls from customers who have their vehicle booked in for repair with the centre
- Deal with customers coming into site and ensure their needs are identified and met
- Deal with all administration regarding all customer claims and documentation
- Ensure customer awareness of all products and services available
- Approach all customers and assist with requests, including requests regarding vehicle repairs
- Prepare job packs
- Ensure account customers have sufficient credit to enable all work advised to be carried out as agreed
- Handle dissatisfied customers calmly and all customer complaints to be brought to the attention of the Bodyshop Manager
- Initiate job documentation and maintain customer records and follow-up systems
- Follow correct procedure when issuing courtesy cars to customers, ensuring all paperwork is completed correctly and copies of customer's driving licence are obtained (when applicable)
- Receive and register payments for work carried out and ensure that the correct company procedures are adopted for verification of payment, handling, transferring and depositing cash for the Paint & Body Centre (if applicable)
- Undertake other tasks and responsibilities as requested by the Operations Managers
**Experience Required: Automotive Customer Service Advisor / Receptionist**
- You must have an excellent customer focused service background
- Ideally you will have worked in a Bodyshop / Accident repair centre or Dealership in a customer focused role
- You will have an excellent telephone manner and go above and beyond for all customers
- Multi-tasking is essential as this role is very busy and requires attention to detail
- Ability to upsell to customers
If you would like to be considered for the Automotive Customer Service job role then please send your CV to Rochelle at Clear Automotive or call on
Clear Automotive Recruitment Solutions is a leading Automotive recruitment specialist covering all areas of the UK.
-
Automotive Customer Service Advisor
3 days ago
High Wycombe, United Kingdom CLEAR AUTOMOTIVE RECRUITMENT SOLUTIONS LIMITED Full time**Customer Service Advisor - Accident Repair** **High Wycombe** **£26,000 OTE £30,000** - _Prestige Vehicle repair centre_ - _Permanent Position, Monday to Friday only_ - _Pension, Health cash plan, Dental care, retail discounts, 29 days holiday,_ - _45 hours per week_ - _Ideally able to use Autoflow BMS _ **_For more information call Rochelle on...
-
Automotive Service Advisor
3 months ago
High Wycombe, United Kingdom CV-Library Full timeWhat Service Advisors are offered: * Full Time / Permanent * Monday to Friday 8am – 5pm * NO Weekends * Salary £25,000 - £35,000 dependant on industry experience Key Tasks of a Service Advisor: * Answering the telephone & dealing with customer enquiries. * Dealing with customer enquiries on the Service Reception...
-
Kia Service Advisor
7 months ago
High Wycombe, United Kingdom Citygate Automotive Full time**Kia Service Advisor** OTE £48,000 Citygate Kia High Wycombe **Role overview** As a Service Advisor you will play a vital role within the retailer as being the point of communication between the Technicians and our customers. To be successful within this role, we do not require previous Automotive experience just a passion for providing great customer...
-
Customer Relations Advisor
3 days ago
High Wycombe, United Kingdom Citygate Automotive Full time**High Wycombe** **Permanent** **About Us** Citygate is a highly successful, privately owned business that has grown significantly over the past twenty years to 650 employees across multiple locations including London, Berkshire, Hertfordshire and Buckinghamshire. We work with global brands (Volkswagen Passenger Cars, Volkswagen Commercial Vehicles, SEAT,...
-
Bodyshop Parts Advisor
2 days ago
High Wycombe, United Kingdom Holt Automotive Recruitment Full timeI have a fantastic opportunity for an experienced Parts Advisor to join an expanding team at an Accident Repair Centre in **High Wycombe** The Parts Advisor role comes with a competitive salary of Up to £30k with excellent benefits and opportunities for progression. - With over 14 years of Automotive Industry experience and an expansive client base ranging...
-
Customer Relations Advisor
14 hours ago
High Wycombe, United Kingdom Citygate Automotive Full time**High Wycombe** **Permanent** **About Us** Citygate is a highly successful, privately owned business that has grown significantly over the past twenty years to 650 employees across multiple locations including London, Berkshire, Hertfordshire and Buckinghamshire. We work with global brands (Volkswagen Passenger Cars, Volkswagen Commercial Vehicles, SEAT,...
-
Customer Experience Advisor
7 months ago
High Wycombe, United Kingdom Citygate Automotive Full time**Customer Experience Advisor/Bookings Advisor** Customer Communications Centre, Citygate VW - High Wycombe Permanent **Role overview** We are looking for a Bookings Advisor to deal with customer requirements for service and repair in an efficient and courteous manner maintaining the highest standards of Customer Service. **Key responsibilities** Your...
-
Customer Relations Advisor
7 months ago
High Wycombe, United Kingdom Citygate Automotive Full time**Customer Relations Advisor** Customer Communications Centre, Citygate VW High Wycombe Permanent **Role overview** We are looking for a Customer Relations Advisor, to ensure that all customers are greeted over the telephone in a friendly, welcoming and efficient manner and to make sure they are put in touch with the person they wish or need to deal...
-
Customer Service Advisor
2 months ago
High Wycombe, United Kingdom CV-Library Full timeHigh Wycombe Ref: VA2370 #OFE Benefits * Competitive salary plus performance related bonus * 29 days holiday including public holidays plus additional days with service * Pension contributions * Referral bonus scheme * Enhanced parental leave * Enhanced sick pay * Talk to us about flexible...
-
Service Advisor Apprenticeship
7 months ago
High Wycombe, United Kingdom Calex Automotive Recruitment Full time**Position Overview**: We are looking for a motivated individual to join Porsche Centre High Wycombe as a Service Advisor Apprentice. This apprenticeship offers a unique opportunity to learn the ins and outs of customer service and vehicle maintenance coordination within the automotive industry. Under the guidance of experienced service advisors, the...
-
Service Advisor
3 months ago
High Wycombe, United Kingdom CV-Library Full timeAutomotive Service Advisor required in High Wycombe, Buckinghamshire. An opportunity to join a highly successful Main Car Dealership. Salary, depending on experience, in the region of £28000 with the opportunity to earn up to £40,000 -£46,000 with bonuses. Monday - Friday with Saturday morning on a rota basis (paid at overtime). We are...
-
Vehicle Parts Advisor Apprentice
6 months ago
High Wycombe, United Kingdom Steer Automotive Group Full timeApprenticeships at Steer Automotive Group offer a great opportunity to open the pathway for a life-long career in the accident repair industry. The comprehensive programme provides you with an exciting and challenging opportunity to achieve formal qualifications through extensive training, while in full-time employment. What will I be doing? A dedicated...
-
Customer Service Advisor
6 months ago
High Wycombe, United Kingdom Motofix Accident Repair Centres Full time**Customer Service Advisor - Repair Centre** **(Up to £29,500 pa)** 45 hours per week Location: (High Wycombe HP11) **Benefits** - Excellent salary - 28 days annual leave (Inclusive bank holidays) - Workplace pension scheme - Free Training and Development Academy - Employee long service rewards (Inc. additional holiday) - Free uniform (and PPE) - Life...
-
Automotive Service Advisor
7 months ago
High Wycombe, United Kingdom Just Recruitment Solutions Full time**Service Advisor Vacancy - £28k basic, Up to £40k OTE** **Mon - Fri 8am - 6pm, 1 in 2 Saturday 8.30am -12.30pm** Experienced Service Advisor As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership. Your duties will include: Upselling of additional works, service plans and...
-
Automotive Service Advisor
7 months ago
High Wycombe, United Kingdom Just Recruitment Solutions Full time**Service Advisor Vacancy - £28k basic, Up to £40k OTE** **Mon - Fri 8am - 6pm, 1 in 2 Saturday 8.30am -12.30pm** Experienced Service Advisor As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership. Your duties will include: Upselling of additional works, service plans and...
-
Vehicle Parts Advisor Apprenticeship
6 months ago
High Wycombe, United Kingdom Calex Automotive Recruitment Full time**Position Overview**: We are seeking a dedicated individual to join **Porsche** as a Vehicle Parts Advisor Apprentice. This apprenticeship provides a unique opportunity to learn about vehicle parts management and customer service within the automotive industry. Under the guidance of experienced professionals, the apprentice will develop the essential skills...
-
Customer Service Advisor
6 days ago
High Wycombe, United Kingdom Fusion Lifestyle Full timeWe are now hiring Customer Service Advisors Fusion Lifestyle’s **Customer Service Advisors** operate as the first point of contact for our customers, presenting a positive and professional service. First impressions are important, and as a **Customer Service Advisor** you are responsible for providing a warm, positive and professional welcome to each...
-
Automotive Maintenance Expert
2 weeks ago
High Wycombe, Buckinghamshire, United Kingdom Endeavour Automotive Limited Full timeEndeavour Automotive Limited is seeking a highly skilled and experienced Automotive Level 3 Technician to join our team at Volvo High Wycombe dealership.About the RoleThis is an excellent opportunity for a self-motivated and results-driven individual to undertake maintenance, service, and report activities for our service customers. Working in line with...
-
Bookings Advisor
6 months ago
High Wycombe, United Kingdom Citygate Automotive Full time**Bookings Advisor** Customer Communications Centre, Citygate VW - High Wycombe Part Time Permanent **Role overview** We are looking for a Bookings Advisor to deal with customer requirements for service and repair in an efficient and courteous manner maintaining the highest standards of Customer Service. **Key responsibilities** Your key...
-
Bookings Advisor
7 months ago
High Wycombe, United Kingdom Citygate Automotive Full time**Bookings Advisor** Customer Communications Centre, Citygate VW - High Wycombe Permanent **Role overview** We are looking for a Bookings Advisor to deal with customer requirements for service and repair in an efficient and courteous manner maintaining the highest standards of Customer Service. **Key responsibilities** Your key responsibilities as a...