Sales Order Processor

3 weeks ago


Preston, United Kingdom Quality Essential Distribution Ltd Full time

**About Us**

Quality Essential Distribution Ltd is an exciting CCTV & Security Distribution Company based in Preston, Lancashire, providing first class products and services to the Security and CCTV Installation market. We are looking for a hard working Sales Order Processor to join our successful and growing business.

QED is passionate about delivering exemplary service to our clients. This is done by understanding their needs, effectively communicating and going the extra mile. We are looking for someone who shares our values.

**Job Summary**

As a Sales Order Processor your core objective is to give second to none customer care and make it a great buying experience for all our customers. This role is an extension of the sales and operational team. You will contribute to customer satisfaction by ensuring the accuracy and timely processing of Sales orders, service calls, returns and any customer related stock movements. These are to be processed in line with customers’ delivery requirements to meet or exceed their expectations.

**Key Responsibilities:

- **
- Accurately process customer orders and liaise with customers to resolve any queries
- Advise customers of any problems with their orders, i.e. availability, delivery dates etc
- Co-ordinate with the Purchasing Department for pricing and availability of stock and timescales
- Produce service calls and process returns documentation
- Resolve customer problems
- Liaise with couriers to ensure goods are delivered as required to the correct locations.

**Required Skills and Qualities**
- Positive attitude
- Strong attention to detail
- Ability to handle and meet multiple deadlines and coordinate priorities accordingly
- Excellent organisational skills - able to perform duties with mínimal supervision
- Strong interpersonal and relationship building skills along with a team attitude
- A voice to bring forward ideas and solutions to improve efficiency
- Experience with Microsoft (Word, Excel, Outlook, Teams) and other software packages
- Experience of working in a fast paced office environment preferred.

Applicant's details will be required for the purposes of performing the recruitment and selection process accurately and fairly and will be kept confidential within Quality Essential Distribution Ltd. We will retain unsuccessful applicant's details for 6 months at which point these will be destroyed and will not be shared with any third parties without the applicant's consent. For more information, please contact us.

**RECRUITMENT COMPANY'S PLEASE DO NOT CALL**

**Salary**: £21,500.00-£22,313.00 per year

Schedule:

- Monday to Friday

**Education**:

- A-Level or equivalent (required)

**Experience**:

- administration: 2 years (required)

**Language**:

- English (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Expected start date: 04/09/2023


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