Paediatric Clerical Team Leader

7 months ago


Wirral, United Kingdom Wirral University Teaching Hospital NHS Foundation Trust Full time

An opportunity has arisen for a part time Paediatric Clerical Team Leader to join Children's Outpatient Services.

This is an exciting opportunity for a self motivated and enthusiastic person to take on a challenging role. You will be expected to be responsible for the day to day supervision of clerical staff within the department. Ensuring an efficient service is provided whilst optimising the use of resources.

You will be the deputy for the Clerical Manager in their absence.

You should have a polite, friendly manner and be able to deal with sensitive and confidential information professionally. The ability to manage electronic referrals through the ERS system would be advantageous but not essential.

Please see the attached job description for full details

All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as “competent and caring staff” by our patients.

Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents.

We are one of the largest and busiest acute Trusts in the North West of England, comprising of the Wirral’s only Emergency Department. We provide a high quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint.

We have approximately 855 beds trust-wide and our financial turnover is in excess of £337m.

The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.

To ensure the smooth running of the office.
- To monitor outpatient appointments and ensure that they are booked according to Policy and that the Patient Target Lists and national targets are adhered to.
- To be responsible for the organisation if any additional clinics are required and that suitable clinic accommodation is available.
- To assist the Clerical Manager in the recruitment and retention of staff. Including local induction and on the job training.
- To ensure that the clerical service is adequately staffed at all times, organising working hours/annual leave effectively.


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