Receptionist

4 months ago


Sheffield, United Kingdom The Sitwell Arms Hotel Full time

**Purpose of the role**

**Key responsibilities**
- Ensure prompt and courteous check in and check out of guests
- Meeting and greeting guests into the Hotel ensuring enquiries are dealt with promptly
- Ensure all sales enquiries about the hotel are dealt with swiftly to ensure revenue is maximised for the venue.
- General FOH/reception duties
- Representing the company with a positive attitude and a professional appearance
- Work well with all departments to ensure the highest guest experience is always delivered
- Great telesales skills and highly computer literate
- Experience using Alacer
- Passionate about delivering a 5* experience
- Exceptional customer services skills with the ability to exceed customer expectations

**What is in it for you?**
- Excellent career progression opportunities
- A chance to be a part of an expanding and well-established hotel & venue
- To work in a beautiful part of the country

Reception is open from 7am to 11.30pm - with the rota set in advance. The position/s is available for an immediate start.

**Salary**: From £11.50 per hour

Expected hours: No more than 40 per week

**Benefits**:

- Discounted or free food
- Employee discount
- Free parking
- Gym membership
- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme

Work Location: In person


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