Customer Service Advisor

1 week ago


Merthyr Tydfil, United Kingdom Red Recruitment Full time

Do you have fantastic people skills? Can you deliver a great customer experience? We are looking for Customer Service Advisors to take on this fantastic new customer service role based in Merthyr Tydfil.

We are excited to be partnering with a fantastic client who is one of the UK's largest judicial services. We are looking for individuals to take on this Customer Service Advisor role, providing the front-line response to customers. If you want a great hybridworking opportunity, get in touch today
- **Salary**:£19,831.50 per annum
- **Hours**:Monday to Friday 9.00am - 5.00pm
- **Contract**:Full time, permanent position. Working From Home once 6 weeks training is completed
- **Location**:Merthyr Tydfil, WFH
- Full training provided
- Full equipment provided

**Benefits of a Customer Service Advisor**:

- Fantastic modern, open plan office space
- 25 days annual leave + bank holidays
- Excellent career progression opportunities
- Free parking
- Pension scheme, and Simply Health cash plan
- Cycle to work scheme
- Childcare vouchers
- Retail discount card benefit scheme

**Responsibilities of a Customer Service Advisor**:

- Taking inbound and making outbound calls to customers
- Calling to take payment in full from customers for specific fines and processing the payments
- Ensuring overall performance and targets are met

**Skills of a Customer Service Advisor**:

- Previous customer service or sales experience is desirable
- Excellent communication skills and written English
- Basic IT skills
- Good interpersonal skills
- A resilient and self-motivated attitude
- Ability to work closely within a team
- Ability to objection handle and calmly manage more difficult customers

Red Recruitment (Agency)


  • Service Advisor

    4 days ago


    Merthyr Tydfil, United Kingdom Evans Halshaw Ford Full time

    **Service Advisor - Part time 22.5 hours** **Evans Halshaw** **Ford Merthyr Tydfil** **Basic Salary of £11,045 with £3,300 Bonus, pension, critical illness pay, life assurance, 23 days holiday pro rota, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a...

  • Service Advisor

    7 months ago


    Merthyr Tydfil, United Kingdom Evans Halshaw Ford Full time

    **Evans Halshaw Ford Merthyr Tydfil** **Salary of £13,428 with £2,400 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services (pro-rata for part-time)** Can you bring a passion for incredible customer service to a new career as...


  • Merthyr Tydfil, United Kingdom EE Full time

    Where: Merthyr Tydfil Full time: Permanent **Salary**: £20,511 plus regular bonuses Hourly rate: £10.52 The Role Are you someone with enthusiasm and belief in providing excellent customer service? If so, we are looking for people like you to join our frontline Customer Service teams as an advisor. You will be the **backbone** of our business by supporting...

  • Service Advisor

    7 days ago


    Merthyr Tydfil, United Kingdom Perfect Placement Uk Ltd Full time

    **Service Advisor in Merthyr Tydfil.** Are you an experienced Service Advisor in Merthyr Tydfil? Are you looking for a new role as a Service Advisor in Merthyr Tydfil? Working as part of a team you will be responsible for booking in Vehicles for scheduled maintenance and services as well as repair and warranty work. You will be expected to sell Service...


  • Merthyr Tydfil, United Kingdom Boots Full time

    Summary Job Reference: - 218828BR Merthyr Tydfil, Cyfarthfa Retail Park Fixed Term We are now recruiting Christmas Customer Advisors for our Swansea Rd Merthyr Tydfil Mid Glamorgan store. Available shift patterns: Monday: 5-8 Wednesday:5-8 Thursday:5-8 Friday:5-8 **Christmas Customer Advisor** Joining us as a Christmas Customer Advisor is a great...


  • Merthyr Tydfil, United Kingdom Boots Full time

    Summary Job Reference: - 219051BR Merthyr Tydfil, Cyfarthfa Retail Park Fixed Term We are now recruiting Christmas Customer Advisors for our Merthyr Tydfil Cyfarthfa store. The exact shift patterns will be discussed at interview. **Christmas Customer Advisor** Joining us as a Christmas Customer Advisor is a great opportunity, whether it’s your first...

  • Customer Advisor

    7 months ago


    Merthyr Tydfil, United Kingdom B&Q Full time

    **About the role** **Customer Advisor - Checkouts** **Part time - 18.75 hours per week** **Permanent Contract** **Shifts available Monday - Sunday, 7.00am - 8.00pm** **UK Notional hourly rate £11.31 per hour (Inclusive of an £xx per hour, store specific location allowance)** **B&Q Merthyr Tydfil** We believe anyone can improve their home to make...


  • Merthyr Tydfil, United Kingdom Boots Full time

    Job Reference: 188525BR Merthyr Tydfil, Cyfarthfa Retail Park Fixed Term Part-time We are now recruiting Christmas Customer Advisors for our Merthyr Tydfil store. Available shift patterns: 11am until 4pm 12pm until 5pm 1pm until 6pm 5pm until 8pm **Need to know** We are now recruiting Christmas Customer Advisors for our Merthyr Tydfil...


  • Merthyr Tydfil, Merthyr Tydfil, United Kingdom EE Full time

    We are looking for a Customer Service Advisor to join our team at EE in Merthyr Tydfil. As a key member of our customer service team, you will be responsible for providing exceptional customer service and ensuring that our customers receive the best possible experience.">Estimated Salary: £20,280Job Type: Full-timeSalary Range: £20,280 - £24,000 per...

  • Service Advisor Lead

    2 weeks ago


    Merthyr Tydfil, Merthyr Tydfil, United Kingdom EE Full time

    About EEEE is one of the UK's leading mobile network operators, providing a wide range of services including mobile phone plans, SIM cards, and tablet devices. We are committed to delivering the best possible experience for our customers, and we are looking for talented individuals to join our team in Merthyr Tydfil.The RoleWe are seeking a highly skilled...


  • Merthyr Tydfil, United Kingdom Appcastenterprise Full time

    **About the job** Are you a naturally happy person? Do you believe in spreading the good vibes far and wide? If so, you’re definitely EE. Join our Contact Centre family as a Customer Service Representative and you’ll find yourself surrounded by like-minded individuals whoenjoy solving problems and enhancing customers’ lives every day. It’s a role...


  • Merthyr Tydfil, Merthyr Tydfil, United Kingdom EE Full time

    About the JobWe are looking for a highly motivated and enthusiastic individual to join our customer service team as a Customer Service Advisor. In this role, you will be responsible for delivering exceptional customer experiences and resolving customer queries in a timely and efficient manner.ResponsibilitiesRespond to customer inquiries and resolve issues...

  • Apprentice Advisor

    2 weeks ago


    Merthyr Tydfil, Merthyr Tydfil, United Kingdom EE Full time £20,280

    Your RoleWe're looking for someone who shares our passion for delivering exceptional customer experiences. As an Apprentice Advisor, you'll be working closely with our customers to resolve issues and provide personalized support. You'll also have the opportunity to develop your skills and knowledge through training and mentorship.Salary: £10 per hour


  • Merthyr Tydfil, Merthyr Tydfil, United Kingdom EE Full time

    We're looking for an ambitious and enthusiastic individual to become our next Customer Service Advisor. If you're eager to start a career and learn alongside talented professionals, this could be the perfect opportunity for you!As part of our Apprenticeship scheme, you'll embark on a journey of discovery and growth, working closely with our award-winning...

  • Customer Advisor

    7 months ago


    Merthyr Tydfil, United Kingdom B&Q Full time

    **About the role** **Part time - 20 hours per week - **Permanent contract** **Shifts available: Monday - Sunday, 7.00am - 10.00pm** **£10.60 per hour** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a...


  • Merthyr Tydfil, Merthyr Tydfil, United Kingdom EE Full time

    Job OverviewWe're seeking a confident and skilled individual to join our Sales Team in Merthyr as a Customer Service and Sales Advisor. As a Digital Enhancement Specialist, you'll play a crucial role in enhancing customers' digital lives by discussing the right products for them.About the RoleThis is a full-time permanent position with a competitive salary...


  • Merthyr Tydfil, Merthyr Tydfil, United Kingdom EE Full time

    Job Title: Sales AdvisorThis is a part-time role offering a permanent opportunity for 20 hours per week. The estimated annual salary, pro-rata, is £23,504, rising to £24,064 after 9 months in the role, along with uncapped commission.About the Role:We are seeking a confident communicator who can build strong relationships with customers through discussing...


  • Merthyr Tydfil, Merthyr Tydfil, United Kingdom EE Full time

    At EE, we're seeking a talented Customer Service Advisor to join our team. As a key member of our multi-award winning Apprenticeship scheme, you'll play a vital role in delivering exceptional customer experiences.The successful candidate will possess excellent communication and interpersonal skills, with a passion for learning and self-improvement. A...


  • Merthyr Tydfil, Merthyr Tydfil, United Kingdom EE Full time

    Job OverviewWe are seeking a skilled and confident sales professional to enhance customers' digital lives in Merthyr. As a key member of our team, you will work closely with customers over the phone to discuss their needs and provide tailored solutions.Key Benefits:A competitive salary of £23,504 rising to £24,064 after 9 months, plus uncapped...


  • Merthyr Tydfil, United Kingdom Appcastenterprise Full time

    Where: Merthyr Tydfil Full time: Permanent **Salary**: £20,511 plus regular bonuses Hourly rate: £10.52 **The Role** Are you someone with enthusiasm and belief in providing excellent customer service? If so, we are looking for people like you to join our frontline Customer Service teams as an advisor. You will be the **backbone** of our business by...