Receptionist

1 week ago


Telford, United Kingdom Protolabs Full time

For our European Head Office in Telford, we are looking for an attentive Receptionist / Administrator for a fulltime permanent position, working Monday to Friday 8:00am to 4.30pm (flexibility required), to start as soon possible.

**About us**:
Protolabs is the world's fastest digital manufacturing source for rapid prototyping and on-demand production. With our automated quotation system, we make custom parts in as fast as 1 day using 3D printing, CNC machining and injection moulding processes.

**This is what you can expect**:

- We are a strongly growing company and this also applies to your professional and personal development, which we accompany with regular employee/feedback discussions
- An open and collegial corporate culture with flat hierarchies in an international environment
- Extensive e-learning platform with over 300 training courses
- We live our values: trust, teamwork and achievement
- A flexi-time working hours structure, to suit your work life balance.
- Employee wellbeing focused culture including a variety of mental health first aiders on site, discounted gym membership and complimentary flu jabs.
- Reward and Recognition Schemes as well as Anniversary bonus entitlements.

**Your Responsibilities**:

- Greeting visitors warmly and offering assistance on arrival and signing in visitors, answering and transfering phone calls
- Representing the business with a positive attitude and professional appearance
- Collate and sort post to ensure it is ready for collection, receive incoming post and notify relevant teams of its arrival
- Keeping reception area tidy and organised to provide a welcoming area for visitors
- Maintain the audio set to ensure it is always charged and ready for use for Factory tours and maintaining adequate levels of PPE for visitors/contractors
- Managing all Contracts queries, working with our Legal and Sales teams to ensure we are fully compliant at completing Supplier questionnaires and Non-Disclosure Agreement requests via our CRM tool (Salesforce)
- Other administration and Customer Service tasks as assigned

**Your qualifications & experience**:

- Excellent customer service experience and ecxcellent communication skills, over the telephone, written and face to face
- Experience of using Microsoft Office, particularly Excel and Outlook, CRM systems would be advantageous although training will be given
- Strong sense of urgency and attention to detail
- Ability to multitask and prioritise where required
- Ability to work successfully in a fast-paced environment
- Self-motivated, positive attitude and able to work independently
- Office Based - Core hours are 08:00 - 16:30 Monday to Friday with one hour lunch break (flexibility to work until 17:00 hours when required is vital)

Your contact person: Brett Osborne, Talent Acquisition Advisor

We look forward to hearing from you

LI-BO1 #LI-onsite


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