Compliance Support Manager

3 weeks ago

Maidenhead, United Kingdom The Rank Group Full time

**Company Description** The Rank Group is a Venues and Digital gaming businesses. If you’re not sure who we are, you may be more familiar with us through our venue brands; Mecca Bingo and Grosvenor Casino.

We employ circa 8,000 people globally, with our UK office functions being located in Maidenhead (Head Office), Sheffield (Customer Solutions Hub), London (Digital) and further offices in Gibraltar, which is home to our existing Rank Digital function, andMauritius which supports the Group.

By joining an office-based or operational function with us, you’ll instantly be part of a high-performing and inclusive culture, which works closely to support our Customer-facing teams

**Job Description** We are looking to recruit a passionate Compliance Support Manager to join Rank’s Venues Compliance team.

As the Compliance Support Manager, you will support compliance within the company, acting as part of an independent and objective team to review and evaluate compliance issues.

You will monitor, assess, review and report on any compliance-related issues identified and provide compliance input into business projects.

**Responsibilities; **
- Conducting second-line defence monitoring to ensure that the policies, procedures and equipment used by the businesses are fit for purpose and that the businesses comply with all relevant gaming and liquor licensing legislation.
- Contributing to the ongoing development of strategies and policies/procedures to ensure compliance, collaborating with other departments as required.
- Collating data and producing accurate reports on a regular basis to keep the company informed of its level of compliance and for submission to the Gambling Commission in accordance with licensing requirements.
- Working closely with colleagues and the Head of Compliance (venues) to offer high-quality and respected service to the businesses.
- Acting as a Subject Matter Expert, delivering high-quality analysis and support for all brands.
- Supporting operational colleagues in improving day-to-day operations.
- Encouraging communication and collaboration across the business, team and stakeholders in order to build strong relationships and develop cross-functional working.
- Confidently representing Rank’s businesses in communication with the Gambling Commission, third parties and customers.
- Liaising with Rank’s Licensing solicitors.
- Making decisions in the best interest of Rank, to maintain its licences and timely processing/payment of annual fees.
- Principally office based, with a requirement to visit venues and other office locations as required._

**Qualifications**:

- Practical knowledge of the UK compliance and regulatory environment relevant to Rank’s businesses (Gambling Act 2005, Licensing Act 2003, Money Laundering Regulations 2007, General Data Protection Regulations & marketing regulations).
- Gaming experience in a casino/bingo environment is advantageous
- Confident, ambitious, highly motivated, meticulous, operationally aware and a problem solver. Able to identify practical solutions to challenges and to work with minimum supervision.
- Familiarity with operational, financial and quality assurance procedures.
- Able to provide clear and accurate compliance advice to assist in commercial negotiations.
- Excellent listening, presentation, communication, report writing and influencing skills.
- Strong interpersonal skills and the ability to work with a wide range of people across various departments.
- Good time management and ability to meet deadlines.

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