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Credit Control Administrator

4 months ago

Ely, United Kingdom Busy Bee Recruitment Full time

Hours: Monday - Friday, 08:30am-17:00pm with 1-hour unpaid break

Reward: £10.50 - £11.00 per hour + Holiday Pay

Start: ASAP

Reference number: KB/Req/003394

Are you confident with numbers and have strong administration skills? Do you have a background in accounts / finance or purchasing? Our client has an urgent need for cover whilst a permanent employee is on sick leave. This role is to last for 4 - 6 weeks and would suit people available on an immediate basis. You will work in a small team of friendly colleagues providing administrative support to the credit control process.

**Duties**:

- Allocate daily cash as received - cheques or electronic payments
- Raising invoices and issue credit notes
- Liaise with other departments to address account or invoice issues
- Assist with prompt collections through issuing statements, sending letters, making phone calls
- Solve any customer account queries make sure they are resolved in a timely manner
- Keep the system updated with contact details and new/amended or deleted accounts
- Chase for cash collections and communicate with customers regarding any debt queries

**Skills and Experience Required**:

- Good time management skills
- Strong relationship management
- Good communication skills
- PC skills using bespoke software
- Microsoft office skills (Excel and Outlook)
- Good telephone manner