Customer Service
7 months ago
A great new role for a Customer Service & Parts Administrator has come in for a multinational equipment manufacturer and service provider, based in Biggleswade. Ensuring effective procurement and sales of machine parts, helping ensure maximum commercial recovery from service engineers’ times, minimising the work-in-progress stock levels, and helping develop existing administrative processes.
**What will the right person look like?**
**What will you be doing?**
- Take calls from customers and liaise with Service Engineers.
- Prepare parts and service quotations, and sales orders.
- Ensure all urgent parts and aftersales issues are dealt with.
- Chase supplier orders and back orders.
- Enter new parts details onto the system to provide information and pricing to enable effective ordering.
- Input engineers’ times to build up the cost bases for invoices and for payroll purposes.
- Raise Warranty orders, Sales orders, Work orders, Purchase requests and Invoices both internally and to customers.
**Hours/Salary/Benefits**
The Customer Service & Parts Administrator role is full time Office based, in Biggleswade, 40 hours per week. Competitive salary, Bupa cash plan, attractive pension scheme, life insurance, loyalty bonus, and 20 days annual leave plus Christmas shutdown (3 days) plus bank holidays. Free on-site parking.
**Job Types**: Full-time, Permanent
**Salary**: £27,000.00-£31,000.00 per year
**Benefits**:
- Company pension
- Free parking
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Loyalty bonus
Work Location: In person
Reference ID: 80363
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