![Reliant Direct](https://media.trabajo.org/img/noimg.jpg)
Customer Service Advisor
2 months ago
**Role Overview**
Due to the continued growth of our retail business, we are looking to expand our customer service team and are looking for a Customer Service Adviser. The role is full-time and based in our head office, just off the M55 near Blackpool, with easy access and free parking.
This is an exciting time to join the company and ideally suited for someone looking to grow within a successful and fast growing retail business. Working with a great team, you will be someone who enjoys being in a fast paced retail environment, working collaboratively in a professional team.
Hours are Monday to Friday including some Saturdays on a rota basis.
**Role Purpose**
To support the customer service operation, ensuring effective customer support and delivering outstanding service.
**Responsibilities**:
- Deliver outstanding customer service
- Effectively support the customer service team
- Ensure aftercare queries are handled effectively, delivering prompt resolutions and a satisfactory outcome for both customers and the company
- Provide support within the customer service operation for all relevant tasks
- Provide effective order management, including organising and liaising with couriers
- Maintain a good level of product knowledge
- Provide support for administration tasks associated with customer service
- Provide a high level of accuracy and attention to detail across all performed tasks
- Effectively respond to relevant requests in a timely manner to support all colleagues
**Key Skills & Experience**:
- At least 2 years relevant experience, preferably in a retail environment
- Ability to work independently and within agreed timeframe for each task
- Collaborative style, continually willing to support colleagues throughout the business
- Highly numeric with good knowledge of Microsoft Office products, especially Excel, and core ERP systems
- Excellent attention to detail with a strong work ethic and sense of personal accountability
- Ability to operate in a fast paced commercial environment, working with multiple tasks and priorities
- Good communication skills with the ability to clearly express information with others
- Be enthusiastic, friendly and motivated at all times
**Salary**:
**About Us**
Reliant Direct have over 60 years’ experience in supplying the latest home electrical equipment at great prices to retail customers throughout the UK and are proud to do so with first-class customer service.
As one of the UK’s leading retailers in our sector, we have a rich history of delivering excellence. But we don’t just sell products, we also deliver, install and support customers with product knowledge throughout the customer journey.
We're committed to bringing customers the widest choice of top brand electricals available via our online digital channels and showrooms. We pride ourselves on delivering excellent customer service and are dedicated to looking after our customers. Our team of friendly and knowledgeable advisors work hard to make every customer feel valued and are always on-hand to answer any enquiry.
**Job Types**: Full-time, Permanent
**Salary**: £22,000.00-£24,000.00 per year
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
**Experience**:
- Customer service: 2 years (required)
- Call centre: 2 years (required)
Work Location: In person
-
Service Advisor
3 months ago
Blackpool, United Kingdom Pendragon Full time**Service Advisor** **Evans Halshaw Ford Blackpool** **Salary of £24,465 with £4,800 bonus,pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service...
-
Customer Service Advisor
3 months ago
Blackpool, United Kingdom SB Waste Management Limited Full timeWe are a small family business, looking to employ a Customer Service Advisor to join our small team. Normal days of work will be Tuesday to Saturday, with times to be agreed. Some flexibility for working hours and days will be needed to cover staff absence etc. We are looking for someone who is ideally looking to start with around 20-30 hours per week, but...
-
Service Advisor
2 months ago
Blackpool, United Kingdom Evans Halshaw Ford Full time**Service Advisor** **Evans Halshaw Ford Blackpool** **Salary of £24,465 with £4,800 bonus,pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service...
-
Service Advisor
2 months ago
Blackpool, United Kingdom Evans Halshaw Ford Full time**Service Advisor** **Evans Halshaw Ford Blackpool** **Competitive Salary with £4,800 bonus,pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service...
-
Customer Service Advisor
3 weeks ago
Blackpool, United Kingdom Manpower UK Ltd Full timeJoin our Customer Service Team!Pay - £11.44 per hour and after 12 weeks this will rise to £12.30 per hour.The role is full-time (37 hours per week).This role is office-based role in Ribble House, Ballam Road, Lytham, FY8 4TSWe are looking for a positive, flexible, and customer-focused individual to join our busy call centre as a Customer Service Advisor.In...
-
Customer Service Advisor
3 months ago
Blackpool, United Kingdom Reliant Direct Full time**Role Overview** Due to the continued growth of our retail business, we are looking to expand our Customer Service team and are looking for a **Customer Service Adviser / Supervisor**. The role is full-time and based in our head office, just off the M55 near Blackpool, with easy access and free parking. This is an exciting time to join the company and...
-
Customer Service Advisor
4 weeks ago
Blackpool, United Kingdom Manpower UK Full timeJoin our Customer Service Team!Pay - £11.44 per hour and after 12 weeks this will rise to £12.30 per hour.The role is full-time (37 hours per week).This role is office-based role in Ribble House, Ballam Road, Lytham, FY8 4TSWe are looking for a positive, flexible, and customer-focused individual to join our busy call centre as a Customer Service Advisor.In...
-
Customer Service Advisor
4 weeks ago
Blackpool, Lancashire, United Kingdom Manpower Full timeJoin our Customer Service Team!Pay - £11.44 per hour and after 12 weeks this will rise to £12.30 per hour.The role is full-time (37 hours per week).This role is office-based role in Ribble House, Ballam Road, Lytham, FY8 4TSWe are looking for a positive, flexible, and customer-focused individual to join our busy call centre as a Customer Service Advisor.In...
-
Customer Services Advisor
2 months ago
Blackpool, United Kingdom Federation of Small Businesses Full timeThe Federation of Small Businesses (FSB) is the leading voice of 5.5 million small businesses and the self-employed across the UK. Since 1974, we've supported people to start, run and grow their own business. With market-leading benefits, local support, financial expertise, networking events and more, we provide our members with all the tools they need to...
-
Senior Service Advisor
3 months ago
Blackpool, United Kingdom Pendragon Full time**Senior Service Advisor** **Evans Halshaw Ford Blackpool** **Salary of £25,942 with £6,000 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Are you a service advisor looking for a new and exciting challenge? Can you...
-
Service Advisors
3 months ago
Blackpool, United Kingdom Lookers Motor Group Limited Full timeOverview: **Location**: Lookers VW Blackpool **Hours**:42;** **Monday - Friday 08:00-17:00; plus alternate Saturday’s on a Rota **Salary**:£26,000- £28,000 plus bonus up to £4,800 Lookers VW Blackpool is recruiting for an experienced and dedicated Service Advisor to join our Aftersales Team which consists of a team Service Advisors, Vehicle...
-
Service Advisor
3 months ago
Blackpool, United Kingdom Cox Motor Group Full time**Service Advisor - OTE £25,500 - £27,500 per annum** **Working hours: 42.5hours per week Monday - Friday, alternative Saturdays** An excellent opportunity for an experienced Service Advisor with the drive and enthusiasm to push the business forward. Working in the small but friendly and passionate team you will have the opportunity to develop your...
-
Customer Service Advisor
3 months ago
Blackpool, United Kingdom Sopra Steria Full timeHow are your customer service and administration skills? If you have considered moving into a financial role but haven't yet gained that experience, this could be the perfect progressive opportunity for you! Shared Service Connect Limited (SSCL) are looking to grow their service delivery team again. We have openings for a number of Customer Service Advisors...
-
Customer Service Advisors
3 months ago
Blackpool, United Kingdom Sopra Steria Full timeHow are your customer service and administration skills? If you have considered moving into a financial role but haven't yet gained that experience, this could be the perfect progressive opportunity for you! Shared Service Connect Limited (SSCL) are looking to grow their service delivery team again. We have openings for a number of Customer Service Advisors...
-
Service Advisor
2 weeks ago
Blackpool, United Kingdom Arnold Clark. Full timeWe are currently recruiting for a new Service Advisor to help us keep our Vauxhall branch in Blackpool running smoothly.HoursFull time, Monday Friday 8am 5.30pm and rotational Saturdays.About the roleOur Service Advisors are responsible for delivering and sustaining a fantastic experience for all our service and vehicle repair customers.Were looking for an...
-
Customer Advisor
3 months ago
Blackpool, United Kingdom B&Q Full time**About the role** **Customer Advisor** **Part time - 15 hours per week** **3 Month Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £12.21 per hour** **B&Q Blackpool** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice,...
-
Customer Service Advisor
3 months ago
Blackpool, United Kingdom Yorkshire Building Society Full time**_If you’re great with people, a Customer Service career in our Branch Network could be a great choice for you. And in return for your fantastic people skills, we offer lots of fantastic rewards that you can make the most of in and out of work, including:_** **Flexibility** - We offer a range of flexible working options without unsocial hours, which can...
-
Service Advisor
2 weeks ago
Blackpool, United Kingdom Arnold Clark. Full timeWe are currently recruiting for a new Service Advisor to help us keep our Vauxhall branch in Blackpool running smoothly.Any additional information you require for this job can be found in the below text Make sure to read thoroughly, then apply.HoursFull time, Monday Friday 8am 5.30pm and rotational Saturdays.About the roleOur Service Advisors are responsible...
-
Senior Service Advisor
3 months ago
Blackpool, United Kingdom Cox Motor Group Full time**Senior Service Advisor - OTE £28,000 - £32,000 per annum** **Working hours: 42.5hours per week Monday - Friday, alternative Saturday + bonus + overtime** An excellent opportunity for an experienced Senior Service Advisor with the drive and enthusiasm to push the business forward. Working in the small but friendly and passionate team you will have the...
-
Senior Service Advisor
3 months ago
Blackpool, United Kingdom Cox Motor Group Full time**Senior Service Advisor - OTE £28,000 - £32,000 per annum** **Working hours: 42.5hours per week Monday - Friday, alternative Saturday + bonus + overtime** An excellent opportunity for an experienced Senior Service Advisor with the drive and enthusiasm to push the business forward. Working in the small but friendly and passionate team you will have the...