Travel Consultant
7 months ago
**TRAVEL CONSULTANT**
**GUILDFORD - HYBRID 3 DAYS OFFICE, 2 DAYS HOME**
**£31,000 (CIRCA) PLUS BONUS £4,000 - £6,000**
**Who you’ll be working for**:
Our customer is in search of a positive, solution-focused, and customer-centric Travel Consultant with the willingness to go the extra mile to join their award-winning travel company.
With a fantastic rewarding culture, amongst many great benefits, they offer 7 days free travel, per year, on any of their tours, for both the consultant and their partner.
You will want to be part of this exciting journey.
**What you’ll do**:
In this exciting Travel Consultant role, you'll be the first point of contact, answering calls promptly and courteously, and providing exceptional service to enquiries. Your responsibilities will encompass the entire booking process, ensuring a seamless guest experience.
You'll even have the opportunity to add flights to match guest itineraries and maximise revenue through upselling and cross-selling.
Maintaining up-to-date knowledge of products and special offers will be key as you capture guest details and actively promote the company’s offerings during conversations with travel agents.
Additionally, you'll play a vital role in creating and administering group bookings, helping finalise charters, and keeping records up to date.
It's a dynamic role that encourages personal growth, creativity, and continuous improvement as you contribute positively to the team and help the company continue to thrive.
**What they’re looking for**:
- Experience selling any travel product
- Strong written and verbal communication skills
- Proficient in IT, including MS Office (Outlook, Excel, Word, Teams)
- Quick learner
- Excellent prioritisation and organisational abilities
- Logical thinker with lateral thinking skills
- Self-sufficient and independent worker
- Collaborative team player with a passion for supporting others
- Positive attitude toward change
- Willingness to develop and enhance skills
- Personal travel experience and a genuine passion for travel
- English and Maths at a minimum GCSE Grade C level or equivalent
**What they’re offering**:
- £31,000 (CIRCA)
- Bonus £4-6k
- Very generous travel discounts including 7 days free travel for self and partner on any of their tours
- Pension
- Private medical insurance
- Critical Illness
- Life Assurance
- Income Protection
- Hybrid working
**IMPORTANT**
1. If this role ticks your boxes and you’ve got the relevant experience, then do click and apply
**Job Types**: Permanent, Full-time
**Salary**: £31,000.00 per year
**Benefits**:
- Company pension
- Free or subsidised travel
- Life insurance
- Private medical insurance
- Work from home
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Application question(s):
- Must have experience selling a travel product, is this you?
Work Location: In person
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