Account Coordinator

**Account Coordinator - £45,818 per annum pro rata (Fixed Term Contract until June 2023)**

This is an incredible opportunity to join a leading global organisation on a fixed term contract until June 2023, as an Account Coordinator.

Established in 1874, this business has grown to become a world leader in their field, and they employee a diverse team of over 13,000 people across the world. There couldn’t be a better time to join, as they shape the future of mining through digital andautomated technologies and pioneer innovation.

**WHAT YOU CAN EXPECT**

As part of a truly global company, you will have the ability to grow and learn in a diverse, collaborative culture.This organisation promotes flexible and diverse career paths and supports the development of your skills and knowledge.

You will be rewarded with a competitive salary of £45,818 per annum. Additional benefits will be discussed during the recruitment process but includes:

- 25 days holiday plus Bank holidays
- Hybrid working model - 3 days in the office, 2 days from home
- 36.5 hours per week Monday to Friday (early Friday finish)
- Pension and Private Medical cover

**THE ROLE**

The primary purpose of this role is to provide support for nominated customer accounts and support for the area business manager team to ensure the safe and efficient delivery of products and services to customers.

Day to day you will be responsible for:
- Reporting on key metrics
- Providing analysis of commercial data
- Assisting in preparing presentations and proposals for customers
- Supporting key administrative functions such as - letters of offer; contracts; forecasting
- Leading specific process improvement initiatives
- Providing support for nominated customer accounts
- Supporting Account group and site negotiations
- Identifying and developing account growth opportunities
- Managing debtor compliance on nominated accounts
- Investigating disputed claims for non-payment of invoices
- Coordinating and monitoring of all forecasting within region
- Maintain and overtime monitoring system for the region and ensure that costs are invoiced to customers
- Analysis of key data, trend analysis
- Monthly KPI reports
- Coordinate statutory compliance for the area
- Assist with the development and update of Customer Account Plans

**ABOUT YOU**
- Strong business administration background, with experience of allocation of work to operators
- Strong IT competence (SAP, Excel, Powerpoint, Lotus Notes)
- Excellent data analysis and problem solving
- Demonstrated Commercial Acumen
- Customer Service delivery
- Resilient and flexible
- Solid interpersonal and communication skills
- Able to work effectively as part of a team or alone
- Highly motivated