Customer Support Advisor

3 weeks ago


Coventry, United Kingdom Pertemps Network Group Full time

**Job Description**:
Pertemps are looking for Customer Support Advisors for a well know distribution centre in Coventry,
DAYS/HOURS OF WORK :37.5 hours per week worked Monday to Friday (8 hours between 7am & 7pm), you may also be required to do the odd weekend
RATE: £12.07 per hour
TEMP-TO-PERM
AIMS OF POSITION: Interact with customers to provide and process information in response to inquiries, concerns and requests about deliveries and services. To provide the highest standards of service support and an enjoyable customer experience for ByBox customers so ensuring companies service is the best in the market.

THE PERSON SPECIFICATION SKILLS AND ABILITIES: Proven customer support experience or experience as a client service representative Strong communication skills Customer orientation and ability to adapt/respond to different types of characters Ability to multi-task, prioritize, and manage time effectively Attention to detail and accuracy Computer literate with knowledge of MS Office Professional, flexible driven and positive Love solving problems Organised and self-disciplined with ability to prioritise under pressure Able to work in a diverse environment with the ability to multi task in a fast-paced environment
QUALIFICATIONS AND EXPERIENCE: Essential: GCSE in English Language Minimum 12 months experience in a similar working environment Knowledge of customer service principles and practices Desirable: Experience of dealing with customer complaints Experience in a business to business
CHARACTER AND PERSONAL QUALITIES: Ability to multi task Commitment, enthusiasm and passion Customer Focused Ability to work under pressure and takes ownership of issues
IMMEDIATE STARTS



  • Coventry, United Kingdom Reed Business Support Full time

    **Position**: Customer Service Advisors **Salary**: £10.34 P/H **Contract**: Permanent Contracts **Location**: Coventry.CV3. Office based. **Working Shifts**: 9.00am - 6.00pm **Reed Specialist Recruitment** are delighted to be supporting a local Coventry company that are regularly looking out for call centre **Customer Service Advisors**. Our client...


  • Coventry, United Kingdom Reed Business Support Full time

    Reed are working in partnership with a global, well-established payment solutions company. We are recruiting for Customer Service Advisors to join them at their site at Binley Business Park in Coventry. This exciting opportunity is ideal for anyone who is looking to start their career in Customer Service and is looking for a full time, permanent...


  • Coventry, United Kingdom Obsidian Logistics Support Ltd Full time

    Our client are looking for an experienced Telephone Customer Service Advisor. working either 8am to 5pm Monday to Friday. You will be experienced on incoming and outgoing calls, dealing with the public and internal colleagues within a busy team. The experience preference is telephone customer service not Retail or Food customer service backgrounds. You...


  • Coventry, United Kingdom Obsidian Logistics Support Ltd Full time

    Our client are looking for an experienced Telephone Customer Service Advisor. Working 8am to 5pm Monday to Friday. Flexibility to work weekends, with notice, is desirable. You will be experienced on incoming and outgoing calls, dealing with the public and internal colleagues within a busy team. The experience preference is telephone customer service not...


  • Coventry, United Kingdom Obsidian Logistics Support Ltd Full time

    Our client are looking for an experienced Telephone Customer Service Advisor. Working 8am to 5pm Tuesday to Saturday. You will be experienced on incoming and outgoing calls, dealing with the public and internal colleagues within a busy team. The experience preference is telephone customer service not Retail or Food customer service backgrounds. You will...


  • Coventry, United Kingdom Obsidian Logistics Support Ltd Full time

    Our client are looking for an experienced Telephone Customer Service Advisor. Working 8am to 5pm Monday to Friday. Flexibility to work weekends, with notice, is desirable. You will be experienced on incoming and outgoing calls, dealing with the public and internal colleagues within a busy team. The experience preference is telephone customer service not...


  • Coventry, United Kingdom Obsidian Logistics Support Ltd Full time

    Our client are looking for an experienced Telephone Customer Service Advisor. working either 8am to 5pm Monday to Friday. Flexibility to work weekends, with notice, at time and a half pay rate. You will be experienced on incoming and outgoing calls, dealing with the public and internal colleagues within a busy team. The experience preference is telephone...


  • Coventry, United Kingdom Cambridge University Press & Assessment Full time

    **Customer Support Advisor** **Salary**: £20,900 - £24,800 Location: Hybrid, Coventry Contract: Permanent, Full time We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation, and a proud part of the University of Cambridge. If you are innovative, outgoing, a great team player and looking for a new...


  • Coventry, United Kingdom Cambridge University Press & Assessment Full time

    **Hybrid, Coventry** We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation, and a proud part of the University of Cambridge. If you are innovative, outgoing, a great team player and looking for a new and exciting challenge this could be the role for you. Join us as one of our Customer Support...


  • Coventry, Coventry, United Kingdom Obsidian Logistics Support Ltd Full time

    Our client are looking for an experienced Telephone Customer Service Advisor.Working 8am to 5pm Tuesday to Saturday.You will be experienced on incoming and outgoing calls, dealing with the public and internal colleagues within a busy team.The experience preference is telephone customer service not Retail or Food customer service backgrounds.You will be...


  • Coventry, United Kingdom David Kennedy Recruitment Full time

    David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy. They are seeking to onboard a Norwegian-speaking Customer Support Advisor to join their teams in Greece to support an online supplements store clients. Position: Customer Support Advisor Location: Work from home/remote, Greece Employment type: Full-time Remuneration: Base...


  • Coventry, United Kingdom Reed Business Support Full time

    _Reed are working in partnership with_ a _global, well-established payment solutions company and are recruiting for Customer Service Advisors to join them at their site at Binley Business Park in Coventry._ - You will be specifically dealing with Disputes & Chargebacks, _researching and resolving customer disputes and chargebacks through their credit cards....


  • Coventry, United Kingdom David Kennedy Recruitment Full time

    David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy. They are seeking to onboard a German-speaking Customer Support Advisor to join their teams in Greece to support a project related to telecommunications. Position: Customer Support Advisor Location: Work from home/remote, Greece Employment type: Full-time Remuneration: Base...


  • Coventry, United Kingdom Adecco Full time

    Market leading multi-brand operational leasing organisation are looking to recruit 2 x Customer Support Advisors, one on an ongoing basis and another covering sickness for a minimum of 3 months. These roles are hybrid working 4 days from the office in Coventry, the other day can be worked from home. **The Opportunity** The customer care specialist will...


  • Coventry, United Kingdom Cygnus Systems Full time

    **Role Title**: Customer service / Technical Support Advisor **Location: Coventry, CV5 9RN** - Applicants should be with in a sensible communicable distance from **Coventry, CV5** - Office based 8am - 5pm **Full time** **A. Job description**: As a Customer / Technical Support Advisor, your primary responsibility is to provide prompt and efficient...

  • Customer Advisor

    4 weeks ago


    Coventry, United Kingdom Simon Lincoln Recruitment Solutions Ltd Full time

    **Role: Customer Advisor** **Hours of Work - Cover 9am - 5pm** **Dates - Monday 27th November - ongoing** **Customer Advisor Duties** - As a Cusomer Advisor you will be based front of house ensuring the highest level of customer service is maintained at all times and act as a role model for excellent service delivery. - To assist on open days and carry...


  • Coventry, United Kingdom Microlise Full time

    Support Services - Coventry, United Kingdom - From £22,575, dependent on experience. - **Closing Date**: 17.04.2024 We currently have an exciting opportunity for a **Customer Support Advisor **to join us at our Coventry office, which will see you responsible for providing support and training to all of our customers on company products. Being a champion of...

  • Customer Advisor

    6 days ago


    Coventry, United Kingdom Boots Full time

    **The hourly rate for this role is £10.42 and up to £10.95 across selected locations within London. The hourly rate will increase after 6 months in role.** **The importance of your role.** This is your chance to be part of something a bit different. You’ll be working closely with the most important part of our business - our customers. Giving them...


  • Coventry, United Kingdom Hamilton Woods Full time

    **Customer Service Advisor Temporary - Permanent £30,000 Coventry** Hamilton Woods Associates are currently recruiting for a Customer Service Advisor on a temporary to permanent basis to join a manufacturing organisation based in Coventry. **Duties and Responsibilities of the Customer Service Advisor**: - To act as first point of contact - Coordinate...


  • Coventry, United Kingdom Bright Advertising for Cambridge University Press & Assessment Full time

    **Customer Support Advisor** **Salary: £22,800 - £24,800** **Location: Coventry, Hybrid** **Contract: Permanent, 35 hours per week (x3 Positions Available)** **This is an exciting opportunity for a customer focussed, self-motivated team player with excellent customer service skills, looking for a new and exciting challenge.** OCR (Oxford Cambridge and...