Concierge Staff

4 weeks ago


London, United Kingdom Critical Project Resourcing Full time

**Concierge Staff (residential blocks)**
- Ref: _VR/41998 JL

The main purpose of the role is to provide a “front of house “service based onsite at the Concierge desk. This will include providing a personable and professional service to all residents, visitors, and contractors. The main duties will include
- Accepting small parcels and deliveries for residents and notifying them accordingly.
- To be familiar with all aspects of the site, including location of fire alarms, plant rooms and stop cocks, and other equipment.
- Maintain a sign out sheet for keys for both residents and communal keys for contractors
- To make regular patrols of all buildings on site and inspect for any issue including but not limited to repairs, items in communal areas and anti-social behaviour.
- To report all communal repairs as soon as they are made aware and assist contractors by giving access and local knowledge.
- To respond to all incoming issues the same day even if a resolution cannot be found.
- Maintain an up-to-date record of contractors via a signing in sheet.
- To ensure that all front and back-office areas are kept tidy at all times and a monthly stores order is completed.
- To clean emergency spillages using the appropriate health and safety equipment.
- To ensure that handover notes are read at the start of shift and completed before the end of shift for the incoming Concierge.
- To compile a report of any incidents that occur while on duty.

**Job Type**: Temporary contract
Contract length: 3 months

**Salary**: £19.76 per hour

Schedule:

- Monday to Friday

Work Location: One location

Reference ID: Ref: VR/41998 JL


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