Onboard Sales and Services Assistant

6 months ago

Belfast, United Kingdom Stena Line Full time

**Onboard Sales and Services Assistant, Belfast**
As an Onboard Sales and Services Assistant at Stena Line, you’ll enjoy working closely with a diverse team who are passionate about exceptional customer service.

Working and living in such close proximity to colleagues means that strong and enduring friendships are commonplace among teams at Stena Line. We need welcoming, caring and reliable Onboard Sales and Services Assistants - people who will ensure our guests have such a wonderful experience on board, that they can’t wait to sail with Stena Line again
- **Some of your key responsibilities**:_
- _**Housekeeping**:_ _Ensuring cabins are cleaned thoroughly and in excellent condition prior to our guests’ arrival on board. _
- _**Restaurants**:_ _Making sure our guest have a fantastic experience by delivering prompt and friendly service, clearing tables, and washing dishes as needed._
- _**Retail**:_ _Working the tills and handling customer requests, while ensuring that our shops are clean, tidy and well-stocked._

**What you will experience**
An exciting, friendly and fast-paced working environment where no two days or week are ever the same. We pride ourselves on our excellent training programmes and provide lots of opportunities to progress your career at Stena Line in many different areas of the business.
- **BENEFITS.**_
- Concessionary travel on any route on the Irish Sea/North Sea
- Recognition scheme
- Employee Assistance Programme
- Great working environment Sea and Shore
- Continuous training, coaching and development within a helpful and encouraging environment with progression opportunities

**Who you are**

You’re the kind of helpful and reliable person who goes above and beyond to ensure the safety and satisfaction of all guests. A warm, welcoming and fastidious individual who relishes working as part of a big team dedicated to delivering a memorable, world-class service.

**The MUST haves**:

- Experience working in any of the following sectors: hospitality, customer service, housekeeping or catering
- Be willing to work away from home for up to one week at a time
- Over 18 years old
- UK NI number and UK Bank account
- **Why do we use tests as a first step?**_

**Interested? **

**About Stena Line**
As a leader in sustainable shipping, Stena Line has Europe’s most comprehensive route network focusing on transportation of both passengers and freight. We have over 6,100 employees in our Stena Line family across Scandinavia, around the UK and the Baltics, all actively support the daily business.

Our purpose is to be a trusted link between people, places and societies. We play a vital role in keeping everything connected. We make sure people and goods arrive where they need to be, enabling business to thrive and societies to grow. We connect family and friends, and make it possible to explore new destinations or revisit favourite places.

We are committed to maintaining and developing a sustainable working environment, free from harassment, that gives equal opportunities to everyone. We embrace equality, diversity and inclusion - and welcome all applicants.

**Job Type**: Zero hours contract

**Salary**: £11.52 per hour

**Benefits**:

- Company pension
- Free parking
- On-site parking

Work Location: In person

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