Contract Liaison Officer
5 months ago
**Contract Liaison Officer (Retrofit)**
**Based: Smethwick office; With a site base in and around Crewe area but could on occasion pick up works around West Midlands - working Monday to Friday 37.5 hours per week**
Our **Contract Liaison Officers** sit at the core and heart of everything we do. Ensuring that our teams are working effectively and because of your great communication and relationship building skills our customers are happy.
Your experience in a customer-facing environment, along with ongoing training and development, will give you the ability to solve problems and meet deadlines along with the knowledge that what you are doing matters and positively impacts your customers and communities. Working on Retrofit tenanted property schemes such as EWI/IWI/Cladding/Windows/Doors and Roof insulation refurbishments
Fast paced and progressive, our people take responsibility and thrive in an environment where they are trusted; with a work/life balance that gives them the opportunity to feel motivated and satisfied at work and at home.
**What’s in it for you?**
- Attractive salary & benefits to suit you
- 27 Days Hols & BH - option to buy or sell holidays
- Company pension scheme - up to 7.5%
- Car Allowance or Fleet Van
- We also offer a; Discounted Healthcare Scheme, High street & lifestyle discounts including Taste card, a day paid volunteering per year, length of service awards, and more.
**An outline of your responsibility - Contract Liaison Officers**
- Responsible for supporting site or contract with liaison between customers, clients and wider community
- Delivering and managing Social Value and an excellent Customers Service are key parts of the overall service Novus provide to our clients, with a passion to go the ‘extra mile’
- Lead on delivering all added value contractual commitments including planning and diarising community, skills and employment initiatives, keeping these in line with the Social Value Act
- Dealing with enquiries/issues relating to varying works delivered by our site teams and sub-contractors. You will act as the ‘voice and face’ at a contract and site level, demonstrating experience of delivering social value and a customer focused service in what can be a demanding public facing environment
- Establish an effective communications system to keep all the site team informed whilst maintaining good relationships with the customers and Novus team
- Coordinate the distribution of information regarding upcoming works and maintain information on current works and contractual commitments
- Carry out site visits with client and customers
- Dealing with complaints and resolving concerns in a positive manner
- Initiate/generate technical instructions, site notes and other site observations
- Identify possible case studies showing excellent Customer Service and Social Value impact to clients and for use in tendering new contracts
- Manage any reporting required for the Contracts
- Promote all good news stories and all initiatives with Marketing, ensuring we capture the good work we do
**About you**
Working as a Contract Liaison Officer with previous experience working with Tenants in a Social Housing environment is key along with communication experience and confident presentation skills, Your ability to be proficient in IT and administration is also essential to fulfil and develop the role. Flexibility is essential with regards to hours and travel. The role requires you to hold a Full UK Driving Licence
**A little bit about us**
**Novus Property Solutions** is a dynamic, award-winning property maintenance, refurbishment, compliance, and decarbonisation specialist with more than 700 colleagues in 19 locations across Great Britain, providing a combination of local knowledge and national strength. We are a social and environmentally responsible family-owned business with a rich 125-year heritage, delivering a range of bespoke services and solutions to a wide variety of clients.
**Benefits**:
- Company car
- Company pension
Schedule:
- Monday to Friday
Licence/Certification:
- Driving Licence (required)
Work Location: On the road
-
Customer Liaison Officer
6 months ago
Crewe, United Kingdom The Guinness Partnership Full time**About Us** The Guinness Partnership is one of the leading providers of affordable housing and care services in England. We build and manage homes and provide housing services for around 135,000 customers nationwide. Of our 65,000 homes, more than 70% are let at a social or affordable rent, while around 10,000 are owned or part-owned by the people who live...
-
Liaison Officer
5 months ago
Crewe, United Kingdom Dalcour Maclaren Full timeAt **Dalcour Maclaren** we are different - we challenge the norm. Every day we deliver the future by playing our part in building sustainable and improved infrastructure across the UK and beyond. We provide a full range of services across the Power, Water, Telecoms and Transport sectors. Our winning formula for success is to focus on the fantastic people...
-
Customer Liaison Officer
5 months ago
Crewe, United Kingdom The Guinness Partnership Full time**About the role** We have an exciting job share, part time, permanent opportunity for a Customer Liaison Officer vacancy which will be based in the Northwest region, predominately covering the Crewe area. **The hours are: 17.5, PM on a Wednesday & all day Thursday and Friday.** The Customer Liaison Team consists of a dedicated team of 8 Customer Liaison...
-
Customer Liaison Officer
6 months ago
Crewe, United Kingdom The Guinness Partnership Full time**About the role** We have an exciting job share, part time, permanent opportunity for a Customer Liaison Officer vacancy which will be based in the Northwest region, predominately covering the Crewe area. **The hours are: 17.5, PM on a Wednesday & all day Thursday and Friday.** The Customer Liaison Team consists of a dedicated team of 8 Customer Liaison...
-
Liaison Officer
5 months ago
Crewe, United Kingdom Dalcour Maclaren Full time**Dalcour Maclaren** is an innovative and highly dynamic multi-disciplinary consultancy working on a huge range of exciting and diverse projects for a growing client base within Utilities and Infrastructure - think HS2, Offshore wind farms and Nuclear Energy! We are immensely proud to be working on some of the largest infrastructure projects taking place...
-
Housing Customer Liaison Officer
6 months ago
Crewe, United Kingdom The Guinness Partnership Full time**About Us** The Guinness Partnership is one of the leading providers of affordable housing and care services in England. We build and manage homes and provide housing services for around 135,000 customers nationwide. Of our 65,000 homes, more than 70% are let at a social or affordable rent, while around 10,000 are owned or part-owned by the people who live...
-
Resident Liaison Officer
1 month ago
Crewe, United Kingdom CV-Library Full timeThe Resident Liaison Officer (RLO) is a critical role within the construction industry, especially when projects involve significant interaction with residents, such as in refurbishment, housing projects, or infrastructure works. The RLO serves as the primary point of contact between the construction team and residents, ensuring smooth communication,...
-
Vendor Liaison
3 weeks ago
Crewe, Cheshire East, United Kingdom Axiom Software Solutions Limited Full timeJob Title: Vendor LiaisonDescription: We are seeking a Vendor Liaison to cultivate and maintain robust relationships with vendors and suppliers on behalf of the company. The successful candidate will be responsible for managing vendor performance, negotiating contracts, and ensuring the timely and cost-effective delivery of goods and...
-
Senior Business Liaison Officer
2 weeks ago
Crewe, Cheshire East, United Kingdom Clearwater People Solutions Ltd Full timeClearwater People Solutions Ltd is seeking a highly skilled and motivated Senior Business Liaison Officer to join their team. This role will be responsible for building relationships with external stakeholders to drive business growth and development.The ideal candidate will have extensive experience in sales, marketing, and business development, with a...
-
Senior Business Liaison Officer
3 weeks ago
Crewe, Cheshire East, United Kingdom Clearwater People Solutions Ltd Full timeWe are seeking a Senior Business Liaison Officer to join our team at Clearwater People Solutions Ltd.The ideal candidate will have experience of working in, or networking within the regulated financial services sector. You will work with the Marketing & Communications and Account Management teams to raise awareness of our client's offering, building...
-
Procurement Officer
5 months ago
Crewe, United Kingdom Clearwater People Solutions Full time**Procurement Officer**: - Location- Crewe- Salary: - £30000.0- Contact name: - Felicity Handley- Job ref: - 6114- Published: - about 5 hours agoWe are excited to announce we have an opening for a Procurement Officer for our rapidly growing not for profit client. As the Procurement Officer you will undertake the day-to-day procurement related operations of...
-
Logistics Coordinator
1 week ago
Crewe, Cheshire East, United Kingdom GXO Logistics, Inc. Full timeCompany OverviewGXO Logistics, Inc. is a leading provider of logistics and transportation services. Salary: Up to £40,000 per annum Job DescriptionAs a Customer Liaison Administrator, you will be responsible for maintaining effective and open communication with TJX Vendors, TJX Head office, TJX Processing Centres and GXO TJX Transport Operations to ensure...
-
Regulatory Services Officer
4 weeks ago
Crewe, Cheshire East, United Kingdom Cheshire East Council Full timeJob Title: Technical OfficerJob Summary: We are seeking a skilled and dedicated Technical Officer to join our Commercial Services Team within the Regulatory Services & Health Department.Key Responsibilities:Undertake site inspections to ensure compliance with site licence conditions.Draft site licences and respond to complaints and planning applications.Work...
-
Learner Safety Officer
5 months ago
Crewe, United Kingdom The Eight Group Full timeMain Purpose of Job: To provide an appropriate, inclusive, accessible and safe environment, maintaining high levels of behaviour which enhances the teaching and learning to the College’s learners, in order to ensure that the provision: - Meets the needs of learners, employers and other stakeholders; - Is of the highest possible quality in terms of learner...
-
Technical Officer
5 months ago
Crewe, United Kingdom Cheshire East Council Full timeTechnical Officer This is an exciting opportunity for an enthusiastic, talented, and ambitious person to work for our Commercial Services Team, within the Regulatory Services & Health Department. The Commercial Services Team is responsible for food safety, health & safety, and mobile home licensing, and is based across two office locations within the...
-
Security Officer
5 months ago
Crewe, United Kingdom Momentum Security Recruitment Full time**Residential Security Officer** **Location: Crewe CW2** **Rate: £10.58 per hour** **Shift pattern: 4 on / 4 off. Covering days, nights & weekends. (0700-1900/1900-0700). GUARANTEED HOURS CONTRACT.** We have vacancies available for SIA Licensed Security Officers on a guaranteed hours contract working a 4 on / 4 off shift pattern. **Essential...
-
Senior Administrative Officer
5 months ago
Crewe, United Kingdom HM Prison & Probation Service Full time**Details**: **Reference number**: - 327533**Salary**: - £23,637 - £29,046- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Other- NPS Pay Band 3 National**Contract type**: - Fixed Term**Length of employment**: - For a period of up to 12 months**Type of role**: - Administration / Corporate Support**Working...
-
Customer Liaison Coordinator
4 weeks ago
Crewe, Cheshire East, United Kingdom GXO Logistics, Inc. Full timeKey Responsibilities:We are seeking a skilled professional to maintain effective communication with vendors, head office, and processing centres to ensure seamless service.Key Tasks:Manage inbound bookings from vendorsControl outbound bookings from Crewe and Watford sitesReceive and process inbound deliveriesCoordinate vehicle traffic and receipted...
-
Security Officer
6 months ago
Crewe, United Kingdom Panad Site Services Full time**Panad security are looking to recruit Security officers to work in Crewe,** We are looking for enthusiastic and pro active officers to work on our current and upcoming customer contracts in the area. **Hours of work** Hours per week will be between 36-48, 12 hour shifts. days and nights available. **Duties;** - Patrol the customer site on foot -...
-
Procurement Officer
5 months ago
Crewe, United Kingdom Head Office Full time**The opportunity**: We have a vacancy to join us as a Procurement Officer. Our Procurement Officer is responsible for overseeing Swansway’s sourcing capabilities and supply chain. They will be responsible for finding and evaluating suppliers, products and services, negotiating contracts and acquiring the most cost-efficient deals without compromising on...