Ecommerce Admin Assistant

2 weeks ago

Ashford, United Kingdom Bulk Mobiles Full time

E-commerce Admin Assistant - PT

Training to be provided.

Looking for an energetic, tenacious and sales centric Ecommerce Assistant to manage and grow our Amazon marketplace accounts.

Someone to grow and maintain our Amazon / ebay accounts through sales strategies, listings creation and management, resolving cases, assisting with customer and account issues.

You will be working with customers to sell electronics for their consumer needs and will have a desire in communicating effectively and confidently with a range of people.

Duties Include:

- Use of Amazon Sellers Account (Amazon FBA knowledge would be very beneficial / desirable) -Discussing and meeting customer needs
- Product Knowledge Develop in-depth knowledge of the the business products to inform your customers prior to purchase and to assist with troubleshooting after sales issues
- Online Shop Create, edit and upload product photography and descriptions to the ecommerce platform and remove discontinued/out-of-stock items in a timely manner
- Stock Control Assist with rolling stock checks and daily stocktake, unpack and process daily deliveries, process returns and write-offs in liaison with Ecommerce Retail Manager, assist with exit strategy for slow moving and discontinued stock, keep storage areas organised and easy to navigate

Fulfil any other role duties as directed by the Ecommerce Retail Manager or other management.
- Import of orders from each marketplace platform into excel Transportation Sheet (Daily)
- Updating of tracking numbers to customer.
- Negative feedback mitigation and removal

Experience: Experience using or selling on Ebay or Amazon is desirable as well as experience in a b2c sales capacity although training will be provided in your new role.

Other Benefits: - 1 day working from home (FT positions) - Private subsidised healthcare (gp, dental, eyecare, earcare and more) - Discounted gym membership - Cashback bonus each month

**Part Time, Permanent Role (Monday, Tuesday, Thursday 08:45 - 17:00)

**Job Types**: Part-time, Permanent, Graduate

**Salary**: £11.50 per hour

Expected hours: 24 per week

**Benefits**:

- Company events
- Company pension
- Employee discount
- Flexitime
- Gym membership
- Health & wellbeing programme
- On-site parking
- Private dental insurance
- Private medical insurance
- Referral programme
- Sick pay
- Store discount

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

**Education**:

- Certificate of Higher Education (preferred)

**Experience**:

- Microsoft Excel: 1 year (preferred)
- Amazon selling: 1 year (preferred)
- Ebay selling: 1 year (preferred)

Work Location: In person

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