Ecommerce Sales Assistant

7 days ago

Ashford, United Kingdom Bulk Mobiles Full time

Looking for an energetic, tenacious and sales centric Ecommerce Assistant to manage and grow our Amazon marketplace accounts.

Someone to grow and maintain our Amazon / ebay accounts through sales strategies, listings creation and management, resolving cases, assisting with customer and account issues.

You will be working with customers to sell electronics for their consumer needs and will have a desire in communicating effectively and confidently with a range of people.

Duties Include: -Use of Amazon Sellers Account (Amazon FBA knowledge would be very beneficial / desirable) -Discussing and meeting customer needs
- Online Shop Create, edit and upload product photography and descriptions to the ecommerce platform and remove discontinued/out-of-stock items in a timely manner
- Stock Control Assist with rolling stock checks and daily stocktake, unpack and process daily deliveries, process returns and write-offs in liaison with Ecommerce Retail Manager, assist with exit strategy for slow moving and discontinued stock, keep storage areas organised and easy to navigate
- Cash / Funds Handling Ensure an accurate and thorough approach to all payment processing and refunds;
- Security and Maintenance Minimise potential stock loss by maintaining a high level of awareness and alertness; report all safety hazards and risk factors to Ecommerce Retail Manager or Operations Manager -Visual Merchandising Ensuring digital products and items are attractive and enticing for purchase on our online platforms.

Fulfil any other role duties as directed by the Ecommerce Retail Manager or other management.
- Import of orders from each marketplace platform into excel Transportation Sheet (Daily)
- Updating of tracking numbers from transportation sheet due date (Daily)
- Check for Metric Avoidance for each platform (Daily)
- Negative feedback mitigation and removal
- Removal of late delivery metric with Amazon Support -Responding to open returns on each platform

Other Benefits: - 1 day working from home (FT positions) - Private subsidised healthcare (gp, dental, eyecare, earcare and more) - Discounted gym membership - Cashback bonus each month

**Part Time, Permanent Role (Monday, Tuesday, Thursday 08:45 - 17:00)

**Job Types**: Part-time, Permanent, Graduate

Pay: £11.50 per hour

Expected hours: 24 per week

**Benefits**:

- Company events
- Company pension
- Employee discount
- Flexitime
- Gym membership
- Health & wellbeing programme
- On-site parking
- Private dental insurance
- Private medical insurance
- Referral programme
- Sick pay
- Store discount

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

**Education**:

- Certificate of Higher Education (preferred)

**Experience**:

- Microsoft Excel: 1 year (preferred)
- Amazon selling: 1 year (preferred)
- Ebay selling: 1 year (preferred)

Work Location: In person

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