Dispatch Operator
6 months ago
Job Summary:
**Responsibilities**:
- Handle incoming and outgoing calls with professionalism and excellent phone etiquette
- Communicate effectively with drivers, workshop staff, and customers to ensure timely recoveries
- Dispatch breakdown and recovery tasks to the most suitable driver and resource available
- Invoicing of breakdown and recovery tasks
- Back office tasks such as invoice queries, posting invoices, and compliance
**Experience**:
- Previous experience in a dispatch or logistics role is advantageous
- Proficiency in using computers, including the Office suite and similar systems
- Strong analytical skills to assess and improve logistics processes
- Ability to type accurately and efficiently
- Knowledge of logistics and geographics
Join our team as a Dispatch Operator to contribute to our dynamic logistics operations and help us deliver exceptional service to our customers.
This role is based on a working rota which includes days, evenings and weekends.
Pay: £11.45-£13.00 per hour
Expected hours: 45 per week
**Benefits**:
- Employee discount
- Free parking
- On-site parking
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Overtime
- Weekend availability
**Experience**:
- Logistics: 1 year (preferred)
Work Location: In person
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