Retail Supervisor
4 days ago
Based in our Gretna Berghaus store, we are looking for a Retail Supervisor working 30 hours a week (shift patterns will also include weekends). A key contact for customer interactions, providing every single customer with exceptional customer service driven by excellent product knowledge and providing product recommendations based on individual requirements.
**The role you’d play as Retail Supervisor**
- To develop & maintain excellent product knowledge using all training materials provided
- To actively acknowledge & approach customers, provide accurate product information in line with their feedback and use selling skills to maximise sales of appropriate products
- To unpack deliveries in line with procedures and replenish stock in line with guidelines
- To ensure that all customer service and returns policies are followed
- To ensure that levels of merchandising and housekeeping are always delivered to the highest standard
**What you’d bring**
- Previous experience in a retail supervisory/team leader position
- Evidence of strong communication and organisational skills
- Evidence of strong customer service standards
- Ability to take initiative whilst working within company guidelines
- Previous experience in a retail supervisory/team leader position
- Evidence of strong communication and organisational skills
- Evidence of strong customer service standards
**What you’ll get in return**
- Competitive remuneration package
- Hybrid / smart working
- Brand and retail perks
- Financial perks
- Travel perks
- Time out perks
- Wellbeing commitment
**Who we are**
Pioneering Brands that Make Life Better
We are Pentland Brands, a global business touching the lives of millions through some of the world’s most-loved active and footwear brands. We own Speedo, Berghaus, Canterbury of New Zealand, Endura, Mitre, Ellesse, SeaVees, KangaROOS and Red or Dead. We’re the UK licensee for Kickers and have a joint venture with Lacoste footwear.
We have a rich and remarkable history, of family, of ambition and of innovation, of leading from the front with a legacy of outstanding brands and equally outstanding people. Of pioneering brands that make life better. Brands that create an emotional connection with our consumers and help keep people on the move. Brands that do good, that form part of a positive business that takes action for people and planet.
We celebrate differences and give everyone the freedom to innovate and develop because we know this is an exceptional place to build brands and build your career. We want you to come to work every day excited about what we can achieve when we have a clear and single-minded focus on being consumer-centric and relentlessly focused on improving our performance.
Always guided by our principles, we not only do a great job, but we also do it in the right way; success is a team game; with clarity and courage; better as standard; in good conscience. We believe every individual has the power to shape the Pentland of the future, by making sure that every day we’re better than the day before. Join our team of passionate, exceptional individuals, and do the best work of your life.
All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age or disability.
**Job Types**: Full-time, Permanent
**Benefits**:
- Company pension
- Cycle to work scheme
- Employee discount
- Flexitime
- Gym membership
- Life insurance
- On-site parking
- Sick pay
- Store discount
Schedule:
- Day shift
- Flexitime
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Yearly bonus
Work Location: One location
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