Supervisor, Pre Analytical

4 months ago

Livingston, United Kingdom Q² Solutions Full time

**Job Overview**
The Associate Manager, Specimen Management supervises a team of individuals and associated activities, operations and performance to ensure daily objectives of the department are met in a quality manner. Assists in the planning for department growth, drives new department initiatives, contributes to identifying cost savings oppportunities, and process improvements.

**Essential Functions**
- Responsible for hiring, training, performance management, and development of staff with mentoring and coaching from management.
- Facilitates team meetings to ensure alignment of the team.
- Sets day-to-day operational objectives for team, focusing on mentoring, coaching, and work flow coordination.
- Monitors and analyzes operational metrics to identify areas for improvement to improve performance and cost savings initiatives.
- Determines resourcing needs to ensure effective delivery.
- Responsible for department health and safety and good housekeeping standards.
- Responsible for training of new employees and ongoing development training.
- Supports build of justification for new department equipment purchases and resources.
- Fosters a unified work environment leading to increased employee engagement.
- Assists manager in capacity planning and budget planning.
- Ensures team adherence to appropriate quality control systems and procedures. Maintain SOPs to ensure all procedures are documented, and required amendments to procedures are highlighted and progressed immediately.
- Ensures training of new personnel according to the time guidelines in the training plans and for cross-training/refresher training to ensure adequate staff coverage as required.
- Ensures maintenance of staff position descriptions, CVs and training records.
- Engages with global counterparts to drive consistency of process.
- Acts as a point for internal and external clients for problem resolution and inquiries.
- Assists manager in the preparation for audits.
- Oversees standard internal audit responses for timeliness and adequacy.
- Partners with management to define trends in incident reporting and uncover means to reduce risk.
- Supervises staff in accordance with organization's policies and applicable regulations. Responsibilities include planning, assigning, and directing work
- identification of resource requirements, progressing staff recruitment, appraising performance and guiding professional development, rewarding and disciplining employees, addressing employee relations issues and resolving problems.
- Performs work in accordance with company procedures and applicable regulatory guidelines.

**Qualifications**
- Bachelor's Degree
- Other equivalent combination of education and experience.
- 4 years experience in Specimen Management or related clinical lab services function.
- Demonstrates natural ability to guide and mentor others, as well as navigating challenges in operational and people matters.
- Strong understanding of specific area of responsibility.
- Strong understanding of operations and methods.
- Knowledge of study set up and cross functional/system dependencies.
- Strong oral and written communication skills.
- Strong organizational and problem-solving skills.
- Ability to effectively delegate work.
- Ability to effectively manage multiple tasks and projects, and direct team members.

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