Customer Enrollment Associate

3 weeks ago

Livingston, United Kingdom Happy Fox Co Full time

The Customer Enrollment associate plays a crucial role in supporting the overall operations and well-being of a residential community. This position involves collaborating with residents, fellow team members, and management to maintain a safe, clean, and enjoyable living environment. The Customer Enrollment Associate assists in various tasks ranging from administrative duties to maintenance and resident support, ensuring a positive living experience for all residents.

Key Responsibilities:
Resident Support and Engagement:
Foster a welcoming and inclusive environment for residents, promoting a sense of community and belonging.
Assist residents with inquiries, concerns, and requests, providing excellent customer service and addressing their needs promptly and professionally.
Plan and coordinate community activities, events, and programs to enhance resident engagement and social interaction.

Coordinate communication channels with residents, including newsletters, notices, and social media platforms.
- Maintenance and Inspections: Perform regular inspections of residential units and common areas to identify and report maintenance issues or safety concerns. Coordinate and oversee routine maintenance tasks, repairs, and vendor services, ensuring timely completion and quality workmanship.

Respond to maintenance requests from residents, prioritize tasks, and coordinate with maintenance staff or external contractors as necessary.
- Safety and Security: Promote a safe and secure living environment by adhering to established security protocols and procedures. Monitor access to the residential community, ensuring that only authorized individuals are granted entry. Report and address any safety hazards or security breaches promptly, following established guidelines.
- Communication and Collaboration: Maintain open and effective communication channels with residents, fellow team members, and management. Collaborate with other team members to ensure seamless operations, sharing relevant information and assisting with tasks as needed. Attend team meetings and training sessions to stay updated on policies, procedures, and resident services.
- Resident Satisfaction and Conflict Resolution: Proactively assess resident satisfaction levels and identify opportunities for improvement. Address resident concerns or conflicts in a timely and professional manner, striving for effective resolutions and maintaining positive relationships. Collaborate with management to develop and implement strategies for enhancing resident satisfaction and retention.

Qualifications:

- High school diploma or equivalent (some college or vocational training preferred).
- Previous experience in residential property management, customer service, or a related field is advantageous.
- Excellent interpersonal and communication skills to interact effectively with residents, team members, and external stakeholders.
- Strong organizational and multitasking abilities, with attention to detail and the ability to prioritize tasks.
- Basic knowledge of maintenance and repair processes to identify and report issues accurately.
- Ability to work independently as well as part of a team, demonstrating a cooperative and proactive attitude.
- Strong problem-solving skills, with the ability to handle resident concerns and conflicts with empathy and professionalism.
- Flexibility to work evenings, weekends, and holidays as required to support the residential community.

**Compensation is offered weekly, and paid every Friday. There is opportunity for additional bonuses and incentives.**

Pay: £300.00-£600.00 per week

Schedule:

- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Livingston: reliably commute or plan to relocate before starting work (required)

**Education**:

- Certificate of Higher Education (preferred)

**Experience**:

- customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

  • Enrollment Representative

    1 month ago

    Livingston, United Kingdom Swype Jobs LLC Full time

    Are you passionate about making a difference through fundraising while enjoying the freedom of self-employment? Swype Jobs UK is thrilled to present an outstanding opportunity for individuals eager to dive into the world of charity enrollment as Self-Employed Enrollment Representatives. Partnering with our esteemed client, you'll work in local territories in...

  • Customer Administrator

    1 month ago

    Livingston, United Kingdom Escape Recruitment Services Full time

    Job Type: Perm Town/City: Livingston County: West Lothian Salary/rate: £26000 - £27000 per annum Sector: Commercial & Administration Job ref: LH/61461 Post Date: 28.03.2024 **Linda Hunter**: Associate Director Commercial & Administration 01506 517 216 07557 116134 **Description**: **Based Livingston (fully site based)** My client is a...

  • Sales Associate

    3 days ago

    Livingston, United Kingdom Foot Locker Full time

    Overview: You recognize yourself when you enter one of our stores. You love to talk about athletic sneakers and apparel as much as you love to collect them. You always scope out the latest styles, and enjoy sharing your enthusiasm with Customers. It’s easy for you to start up natural, friendly conversations, adapt to different types of Customers, and...

  • Sales Associate

    1 month ago

    Livingston, United Kingdom Retail Human Resources Full time

    An exciting opportunity to join a global brand in Livingston as a sales associate has arisen. The company are renowned and identifiable by their focus on premium design and attention to quality. **What you’ll be working on**: - Greeting and building strong relationships with clients - Promoting the purchase of products - Assisting the management team...

  • Sales Associate

    4 days ago

    LIVINGSTON, United Kingdom FOOT LOCKER Full time

    Overview You recognize yourself when you enter one of our stores. You love to talk about athletic sneakers and apparel as much as you love to collect them. You always scope out the latest styles, and enjoy sharing your enthusiasm with Customers. It's easy for you to start up natural, friendly conversations, adapt to different types of Customers, and resolve...

  • Sales Associate

    5 days ago

    Livingston, United Kingdom Foot Locker Part time

    Overview You recognize yourself when you enter one of our stores. You love to talk about athletic sneakers and apparel as much as you love to collect them. You always scope out the latest styles, and enjoy sharing your enthusiasm with Customers. It’s easy for you to start up natural, friendly conversations, adapt to different types of Customers, and...

  • Pre-analytical Service Associate

    4 weeks ago

    Livingston, United Kingdom Novasyte Full time

    Job Overview The Specimen Management Associate is responsible for assisting with a variety of routine activities associated with receipt, storage, and shipment of clinical specimens. Essential Functions - Responsible for assisting with receipt and processing of consignments - Responsible for handling and processing clinical specimens and associated data -...

  • Retail Associate

    4 days ago

    Livingston, United Kingdom DV8 Fashion Full time

    **Why DV8?**: Established in 1994, DV8 Fashion has grown year on year, with a store portfolio of nearly 60 across Northern Ireland, Republic of Ireland & Scotland. We pride ourselves in fashion and innovate on consumer trends, bringing to the market some of the leading brands! We want to continue to innovate fashion retail & we are always on the look-out for...

  • Sales Associate

    4 days ago

    Livingston, United Kingdom PUMA Full time

    **RETAIL STORE** **SALES ASSOCIATE**: - Livingston, United Kingdom - Livingston Outlet**YOUR MISSION**: - Accountable for ensuring individual performance consistently achieves or exceeds sales, KPIs and profitability goals through the effective servicing of customers. - Provide consistently high standards of customer experience within the Store in...

  • Bio-Rep Associate

    4 days ago

    Livingston, United Kingdom IQVIA Full time

    Job Overview The BioRepository Associate is responsible for assisting with a variety of routine activities associated with receipt, QC, and storage of clinical specimens. Essential Functions • Responsible for assisting with receipt of consignments and shipments • Responsible for the opening of shipments and the quality check of patient info...

  • Specimen Management Associate

    4 weeks ago

    Livingston, United Kingdom Novasyte Full time

    We are seeking Specimen Management Associate to join Q2 Solutions, IQVIA’s laboratory business at Livingstone. We hire passionate innovators who drive healthcare forward through thoughtful and inclusive collaboration. If you want to discover a career with greater purpose, join us as we transform and accelerate research and development Job Overview The...

  • Specimen Management Associate

    1 month ago

    Livingston, United Kingdom IQVIA Full time

    We are seeking  Specimen Management Associate to join Q2 Solutions, IQVIA’s laboratory business at Livingstone. We hire passionate innovators who drive healthcare forward through thoughtful and inclusive collaboration. If you want to discover a career with greater purpose, join us as we transform and accelerate research and development Job...

  • Sales Associate

    4 days ago

    Livingston, United Kingdom Ernest Jones Full time

    **Our Sales Associates help our customers Celebrate Life & Express Love!**: **Permanent Sales Associate - Part Time** Our store teams are made up of customer-first people with a real passion for outstanding service, creating amazing experiences and lasting memories for our customers. Our team members work hard to develop outstanding product knowledge and...

  • Sales Associate

    4 days ago

    Livingston, United Kingdom H.Samuel Full time

    **Our Sales Associates help our customers Celebrate Life & Express Love!**: **Temporary Sales Associate - Part Time (20 hours or more per week)** Our store teams are made up of customer-first people with a real passion for outstanding service, creating amazing experiences and lasting memories for our customers. Our team members work hard to develop...

  • Production Associate

    1 week ago

    Livingston, United Kingdom Wyman - Gordon Ltd Full time

    Wyman-Gordon is a world leading manufacturer of Nickel, Titanium and Steel alloy forgings for the aerospace, defence and energy sectors. Part of the major American corporation, PCC, we are a global manufacturer of complex metal components and supply products worldwide to our prestigious blue-chip customers. We currently have vacancies for Shipper packer who...

  • Experienced Clinical Research Associate

    1 month ago

    Livingston, United Kingdom IQVIA Full time

    Our Sponsor Dedicated (cFSP) team are growing, join us on our mission to drive healthcare forward! What We Offer / USPs The chance to work on cutting edge medicines at the forefront of new medicines development IQVIA has access to significant data pools allowing better site selection and recruitment. This helps drive performance of sites making the CRA...

  • Customer Account Manager

    2 weeks ago

    Livingston, United Kingdom Pertemps Glasgow Full time

    Job Title: Customer Account Manager Location: Livingston Hours: Monday to Thursday 8am - 4:15pm and Friday 8am to 3pm (No Hybrid Working) Salary: Competitive Report To: Sales Manager Function: Commercial   Profile We are lucky to be working with one of the world’s leading manufacturers of Nickel, Titanium and Steel alloy forgings for the aerospace,...

  • Production Associate

    5 days ago

    Livingston, United Kingdom Raytheon Technologies Full time

    Unspecified Raytheon UK is seeking a Production Associate joining on a 12 month FTC. You will work within an electronics manufacturing facility at our Livingston site, with potential requirement to travel to our Glenrothes site when needed. This role will be working Day Shifts, totalling 37 hours per week across Mon - Fri (specific hours will be...

  • Customer Account Manager

    2 weeks ago

    Livingston, United Kingdom Pertemps Glasgow Full time

    Job Title: Customer Account ManagerLocation: LivingstonHours: Monday to Thursday 8am - 4:15pm and Friday 8am to 3pm (No Hybrid Working)Salary: CompetitiveReport To: Sales ManagerFunction: Commercial ProfileWe are lucky to be working with one of the world’s leading manufacturers of Nickel, Titanium and Steel alloy forgings for the aerospace, defence and...

  • Customer Account Manager

    2 weeks ago

    Livingston, United Kingdom Pertemps Scotland Full time

    Job Title: Customer Account ManagerLocation: LivingstonHours: Monday to Thursday 8am - 4:15pm and Friday 8am to 3pm (No Hybrid Working)Salary: CompetitiveReport To: Sales ManagerFunction: Commercial ProfileWe are lucky to be working with one of the world’s leading manufacturers of Nickel, Titanium and Steel alloy forgings for the aerospace, defence and...