Account Operations Executive

2 months ago

Warrington, United Kingdom TD SYNNEX Full time

This is a fantastic opportunity to join an exciting, fast-paced industry in a caring, nurturing and motivational culture that allows for true personal advancement and career progression.

**We can offer you**:

- A value-based culture - all of our employees live by our shared core values which in turn brings everyone together in a collaborative culture with a real sense of community.
- We can offer you access to an online learning portal assisting you in progressing and developing your skillset further.
- Hybrid working environment.
- Benchmarked salary and progression paths.

**Job Purpose**:
Provide an excellent customer experience through full ownership of all sales administrative tasks including the accurate and timely processing of sales orders and directly interacting with Customers, Account Managers & any relevant internal departments.

**Responsibilities**:

- Ownership of any customer related administration including the use of Portals, customer feeds and back order management
- Ensure all orders/ amendments/ reports are actioned within agreed SLA's, providing an exceptional level of service to the customer
- Develop strong and professional relationships with Customers, Account Managers & any relevant internal departments
- Take responsibility for ensuring any escalations are dealt with in a timely and effective manner
- Take on any other duties as requested by their line manager to support the sales function to achieve agreed KPI's

**Knowledge Skills and Experience**
- Strong attention to detail
- Process driven & results orientated
- Customer focused
- Excellent organisation skills
- Effective time management and prioritising skills

At TD Synnex we embrace diversity and promote equal opportunities. As a Disability Confident employer, we are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by offering reasonable adjustments throughout the recruitment process and in the workplace where required.

We value the difference that you bring and offer a culture for you to thrive and succeed.

**What's In It For You?**
- ** Elective Benefits**: Our programs are tailored to your country to best accommodate your lifestyle.
- ** Grow Your Career**:Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- ** Elevate Your Personal Well-Being**: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- ** Diversity, Equity & Inclusion**:It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- ** Make the Most of our Global Organization**: Network with other new co-workers within your first 30 days through our onboarding program.
- ** Connect with Your Community**: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for

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