Service Advisor

3 weeks ago


Ipswich, United Kingdom TEC41 Ltd Full time

**COMPANY**: TEC 41 Ltd, IPSWICH UK

**ROLE**: SERVICE ADVISOR

**JOB TYPE**: PERMANENT, Full Time

**SALARY**: Depends on experience

We are a progressive and expanding business based in Ipswich looking for a experienced Service Adviser to join our team.

Key responsibilities include:

- Greet walk-in customers, identifying their needs whilst providing a high level of customer service
- Capture, maintain and ensure quality of customer data
- Prepare quotations and obtain authorisations before work is carried out
- Book vehicles into the workshop
- Source and order parts as required
- Liaise with assigned technician on work progress and keep customer updated
- Invoicing
- Processing card payments

**Skills required**
- Excellent attention to detail
- Ability to work independently in a busy, pressurised environment is essential
- Previous motor trade Customer Service experience essential
- IT Literate
- Parts knowledge and experience of up selling
- Self-motivated and committed to work towards individual and team goals
- Understanding of fleet compliance preferred
- 1 Link experience preferred but training will be provided

Working Hours 8am - 5pm 37.5Hrs per week

**Benefits**:

- Company pension

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Ipswich: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Service Advisor: 1 year (required)

**Language**:

- English (required)

Work Location: In person

Application deadline: 29/03/2024
Reference ID: Service Advisor


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