Band 3 Childrens Community Nursing Administrator

3 weeks ago


Birmingham, United Kingdom Birmingham Community Healthcare NHS Foundation Trust Full time

37.5 hours a week Monday - Friday To cover hours 08;00 - 17:00

We are looking to recruit a Team Administrator to provide high quality Administration and Clerical support to the Children’s Community Nursing and Palliative Care Team which is based at Lansdowne Health Centre

If you have excellent organisational, communication and time management skills, then we would like to hear from you.

Experience and understanding of managing clinical records, electronic patient records and confidential information is essential.

To provide a comprehensive clerical service in line with the department procedures and other relevant procedures, ensuring that the work is customer focused, timely and of a high quality.

To take messages and use initiative to respond to queries on behalf of the team members and leaders of the Children’s Nursing and Palliative Care Teams.

To pass on information to team members which may be of a complex or sensitive nature and to assess the urgency of the call and seek appropriate action from team members.

To take telephone calls from distressed clients and their families and deal with them in an empathetic manner, using initiative to respond appropriately and ensuring a nurse is notified.

Be Part of Our Team...

BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe’s leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.

If you want to ‘Be Part of Our Team’ and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.

1. To provide a comprehensive clerical service in line with the department procedures and other relevant procedures, ensuring that the work is customer focused, timely and of a high quality.
2. To take messages and use initiative to respond to queries on behalf of the team members and leaders of the Children’s Nursing and Palliative Care Teams.
3. To pass on information to team members which may be of a complex or sensitive nature and to assess the urgency of the call and seek appropriate action from team members.
4. To take telephone calls from distressed clients and their families and deal with them in an empathetic manner, using initiative to respond appropriately and ensuring a nurse is notified.
5. To liaise with other professionals on behalf of the team and act as a point of contact for the team to support consistency and effective communication within the service.
6. To communicate with colleagues within and outside the service to facilitate effective team working.
9. To compose letters as requested following discussion with Children’s Community Nursing and Palliative Care Teams
10. To use Microsoft excel and ESR to assist staff monitoring including sickness and annual leave
11. To collate information and use excel to produce reports and graphs to monitor service levels
12. To input and maintain confidential client records in Microsoft access databases and produce weekly/monthly and adhoc reports
13. To contribute to the maintenance of accurate and comprehensive client records in line with department and Trust policies including confidentiality and data protection. To carry out archiving of such records within Trust policy guidelines
14. To accurately input and file daily diary sheets for team members within Trust time scales. To carry out archiving of such records within Trust policy guidelines
15. To organise the storage of information both on computer and manually so it is easily retrievable
16. To arrange meetings, including venues, documentation and liaison with participants
17. To be responsible for taking and transcribin
18. To be responsible for taking minutes of team meetings within the team and outside the department including case review meetings concerning client care
19. To distribute meeting minutes
20. To contribute to team meetings as required and distribute minutes to all relevant parties
21. To communicate effectively with clients and/or their family to arrange and confirm appointments either by telephone or letter
22. To identify opportunities for service development and improvement and work with the Children’s Community Nursing and Palliative Care Teams to implement these
23. To work with the Children’s Community Nursing and Palliative Care Team to ensure procedures and systems are


  • Band 3 Administrator

    2 weeks ago


    Birmingham, United Kingdom Birmingham Community Healthcare NHS FT Full time

    Job summary This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested. You will work as part of the team for Special School Nursing under the direction of the Office Manager, reporting relevant information to Special School Nurses by undertaking administrative...


  • Birmingham, United Kingdom Birmingham Community Healthcare NHS Foundation Trust Full time

    Advert Band 6 Children’s Complex Care Nursing Care Co-ordinator An exciting opportunity has arisen for a highly motivated Children’s nurse to join an established team of Children’s Complex Care Nurses in Birmingham. This is a city wide service that offers personalised specialist nursing support to children & families with a variety of highly complex...


  • Birmingham, United Kingdom Birmingham Community Healthcare NHS Foundation Trust Full time

    Looking for a new opportunity to develop your Nursing skills in rehabilitation? 1 million, Birmingham has the largest open space in Europe and fantastic network links to the rest of the UK. Look no further, we have an exciting opportunity for an experienced Senior Nurse to join our Early Intervention Community Team within Birmingham Community...


  • Birmingham, United Kingdom Birmingham Women's and Children's NHS Foundation Trust Full time

    As the Lead Centre for Paediatric Intensive Care services for the West Midlands, we care for critically ill children from a wide range of specialties including cardiac, ECMO, liver, medical, oncology, renal, surgery, neuro and trauma. If you are an experienced (6 months post qualifying), paediatric, adult or neonatal nurse we would welcome your...

  • Band 3 Administrator

    4 weeks ago


    Birmingham, United Kingdom Birmingham Community Healthcare NHS Foundation Trust Full time

    The West Midlands Rehabilitation Centre (WMRC) provides a range of services for people in the West Midlands to assist them in managing their disabilities. The Service is for people with physical, cognitive, emotional and social disabilities. All our services are provided by teams of clinical professionals and support staff who aim to provide integrated...


  • Birmingham, United Kingdom Birmingham Community Healthcare NHS FT Full time

    Job summary To assist the Special School Nursing Service in providing nursing care under the guidance of a registered nurse. To work as part of a team supporting the Special School Nursing service to deliver a high standard of care to the child/young person. Undertake a range of duties to assist and support the Special School Nurse to carry out...


  • Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

    We are currently looking to recruit a Band 3 Administrative Support Staff to join our busy Endocrinology and Metabolism Department at the Birmingham Heartlands Hospital. We are seeking for a dynamic, enthusiastic, motivated and pro-active individual to support our Endocrine Specialist Nursing Team. Successful applicant will be providing administrative...


  • Birmingham, United Kingdom Birmingham Community Healthcare NHS Foundation Trust Full time

    Previous applicant need not to apply The Team Administrator is an exciting role supporting Highgate District Nursing Teams with the administrative function that enable clinical care to be delivered in patient homes. To provide a comprehensive administrative support to the Integrated Multi-Disciplinary Team including typing of letters, minutes of meetings...


  • Birmingham, United Kingdom Birmingham Community Healthcare NHS Foundation Trust Full time

    Previous applicant need not to apply The Team Administrator is an exciting role supporting Springhill District Nursing Teams with the administrative function that enable clinical care to be delivered in patient homes. To provide a comprehensive administrative support to the Integrated Multi-Disciplinary Team including typing of letters, minutes of meetings...


  • Birmingham, United Kingdom Birmingham Community Healthcare NHS FT Full time

    Job summary BAND 6 NURSE - INTENSIVE SUPPORT TEAM **Development opportunities for 2 band 5 and newly qualified nurses** An exciting opportunity has arisen for a dynamic and innovative individual. The Intensive Support Team works with individuals who have a learning disability, with additional complex and high risk needs, who may require a ...


  • Birmingham, United Kingdom Birmingham Community Healthcare NHS FT Full time

    Job summary BAND 6 NURSE - INTENSIVE SUPPORT TEAM **Development opportunities for a band 5 and newly qualified nurses** An exciting opportunity has arisen for a dynamic and innovative individual. The Intensive Support Team works with individuals who have a learning disability, with additional complex and high risk needs, who may require a ...


  • Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

    There is an exciting opportunity to join our busy Admin team within the BRSAS team at Respiratory Medicine which is based at Heartlands Hospital. The Birmingham Regional Severe Asthma Service is a nationally commissioned service providing a highly specialist care delivery to patients across the country. We are one of the largest specialist severe asthma...


  • Birmingham, United Kingdom Birmingham Community Healthcare NHS Foundation Trust Full time

    An exciting opportunity has arisen within the Community Diabetes & CKD Teams for a full time Band 3 Team Administrator to join our busy administrative office. The team is part of Adult Community Services Division Specialist Services. The main duties include dealing with patient telephone enquires, booking appointments for community clinics and...


  • Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

    Band 3 Anticoagulation Support Secretary As a member of the team you will work closely with Clinical Nurse Specialists to support the smooth running of clinics and day to day administrative tasks. Excellent communication skills and the ability to deal with patients and relatives face to face and over the telephone. This role will occasionally require cross...


  • Birmingham, United Kingdom Birmingham Women's and Children's NHS Foundation Trust Full time

    The Band 6 Cancer Nurse Specialist post holder will play an active role in providing professional and clinical leadership and support to nursing and medical staff within BWCH relating to the specialist haematology/ oncology and palliative care and having an ambassadorial role when liaising with professionals from outside of BWCH, championing the key worker...


  • Birmingham, United Kingdom Birmingham Community Healthcare NHS Foundation Trust Full time

    The Team Administrator is an exciting role supporting city wide District Nursing Teams with the administrative function that enable clinical care to be delivered in patient homes. To provide a comprehensive administrative support to the Integrated Multi-Disciplinary Team including typing of letters, minutes of meetings and other documentation. Implement and...


  • Birmingham, United Kingdom Birmingham Community Healthcare NHS Foundation Trust Full time

    We are looking for an enthusiastic and highly motivated individuals to join the Children & Families Division. This post would suit experienced administrators who will work as part of a the health visiting within the Hall Green District, demonstrating excellent communication skills, be patient focused and have a positive attitude to deliver a high quality...


  • Birmingham, United Kingdom Birmingham Community Healthcare NHS FT Full time

    Job summary Would you like an opportunity to join a community based nursing team? This post will be working across the city-wide special school nursing service implementing and delivering specialist nursing care in a special school environment. The successful candidate will be required to carry out assessments; provide both planned and responsive...

  • Band 3 Administrator

    4 weeks ago


    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: We are looking to recruit an enthusiastic and motivated Band 3, 30.5 hours, Diabetes Administrator within the Diabetes Department at University Hospital Birmingham. We have one post available at Heartlands Hospital. **Main duties, tasks & skills required**: You will be required to work to a high standard of accuracy and be able to...


  • Birmingham, United Kingdom Birmingham Community Healthcare NHS Foundation Trust Full time

    We are looking for an enthusiastic and highly motivated individuals to join the Children & Families Division. This post would suit experienced administrators who will work as part of a the health visiting within the Hodge Hill and Ladywood District, demonstrating excellent communication skills, be patient focused and have a positive attitude to deliver a...