Health Assessment Specialist

4 weeks ago

York, United Kingdom Bluecrest Wellness Full time

**Us, and our Vision.**

Bluecrest is on a mission to put better health in the palm of people’s hands. Now in our 10th Anniversary year, we’ve grown considerably since 2012 to acquire over 400,000 customers across the corporate and consumer markets. We’re now reinvesting in our teams across technology, marketing, product development, sales and operations to build an infrastructure capable of delivering the next 5 years of growth and making our products market leading.

Our goal is to become a long term partner in our customers health and wellbeing by providing innovative, engaging and trustworthy ‘Health Tech’ solutions all over the country.

**Position**:
**What is the purpose of the role?**

As a Health Assessment Specialist you will deliver exceptionally high-quality mobile health assessments. The role focuses on clinical accuracy, quality, customer service and sales.

**What you’ll be doing**
- Drive to event, planning your trip accordingly prior to setting off. If you require an overnight hotel stay or parking to be booked, requesting this from the operations team as soon as you receive your shifts.
- Arrive at the event and set up your kit and the event marketing collateral in preparation of the assessment day ahead; each event must be set-up and branded to Bluecrest Guidelines.
- Communicate with head office regarding any problems.
- Undertake a variety of customer service tasks including; greeting customers, taking payments, dealing with customer complaints or queries and any other tasks that may arise.
- Handle any payments in the appropriate way and accordingly to company policy.
- Deliver high quality customer service at all times; engage and make our customers feel at ease and confident about choosing to have a Bluecrest Health Assessment.
- Inform customers of medically appropriate tests available - you must be comfortable working to targets.
- Deliver Health Assessments; PAD, ECG, Phlebotomy (once qualified), Lung Function & Body Composition tests in a timely manor
- Make sure company policy regarding phlebotomy practice, blood taking and storage are strictly adhered to - seek advice if questions arise (once qualified)
- Look after the medical devices, ensure that all the correct procedures are used to handle them.
- Ensure at the end of each day you are checking your stock and placing orders for more in good time. It’s imperative that you never run out of stock.
- Pack down at the end of the day.
- Attend all training as required and keep up to date with clinical and phlebotomy skills and knowledge.
- Be prepared to be flexible in this role.

**What you’ll get**

****
- Salary of £18,900 per year with the potential to earn up to £38,000 per year with commission and overtime. (£15,750 annual salary during training)
- Full expenses paid
- Ongoing overtime available - unlimited
- Mileage paid at 45p per mile (up to 10,000 miles) and 25p per mile after 10,000 miles.
- A range of flexible benefits including pension, free life insurance with membership benefits; discounted Gym membership, wearable tech, spa days, and trainers

**Requirements**:
**What’s required**
- Driver & car owner
- Clear DBS
- Computer literate
- Ability to work Mon-Sat on a rota-basis
- Ability to work independently and to use own initiative
- Exceptional customer service skills
- Exceptional attention to detail
- Ability/ willingness to upsell
- Interest in health & wellbeing

**What we hope you’ll have**

****
- Experience in/desire to learn practicing phlebotomy
- Solid experience in customer facing roles
- Extremely articulate
- Warm, friendly empathetic disposition
- Ability to understand sales and sales techniques
- Hard working and honest
- Numerate to a satisfactory standards
- Literate to a satisfactory standard
- Critical thinkers and creative individuals
- Highly organised
- The ability to meet tight deadlines
- Ambitious and confident with a healthy dash of competitiveness
- An ability to think on your feet and deal with the problems that can arise in a mobile environment.

**Other information**:
**_
We kindly ask recruitment agencies to refrain from making contact with us._**

**_
Any personal information you share with us will be treated in line with our company Privacy Policy._**

**_
Bluecrest Wellness Ltd is proud to promote equal employment opportunities to all applicants and employees regardless of their race, religion/belief, sex, sexual orientation, marital status, pregnancy, maternity, national origin, ethnic background, disability, or age._

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