Food and Beverage Service Assistant

5 months ago


Cambridge, United Kingdom Queens' College, Cambridge Full time

**Overall Purpose of Job**

To assist in the smooth running of the food and beverage service for all internal and external functions including cafeteria lunches, fine dining, College feasts, buffet service, student café and bar; to actively engage with our customers, exceeding their expectations and ensuring all aspects of service provided are effectively delivered. To provide exceptional customer service to our Fellows, students, staff, and conference and events guests.

**Main Duties and Responsibilities include**:

- To work in all areas of the food and beverage outlets within the College, assisting with the preparation and service of all aspects of food service and drinks to College and Commercial customers as required or directed by the Duty Food Service/Bar Supervisor
- Adhere to the correct clocking in and clocking out procedure as instructed by the Duty Food Service Supervisor
- If required, work on the tills; ensure departmental cash handling/till operational procedures are followed at all times (including students showing their University ID cards)
- Maintain strictly professional relationships with Fellows, students, staff, conference delegates and other customers.
- To undertake appropriate training sessions
- To undertake any other duties and responsibilities appropriate to the post as directed by the Food Service Supervisor and/or Head of Department and/or College Officer
- Assist the food service team to ensure that all conference seminar/function rooms are set and serviced as per the event details including Audio visual requirements.
- Occasional or permanent placement in the Bar/Café work as required or requested; this may include setting up bars for commercial events (all necessary training will be given where necessary)
- Ensure all drinks are dispensed correctly through the main & mobile bars within the College (in line with the current Weights and Measures Act and the sale of alcoholic beverages). When working in the bar/event drink receptions

**Health and Safety**:

- Maintain high standards of hygiene by complying with all Health and Hygiene Standards and safety regulations as per current legislation and departmental directives; assist in completing all hygiene schedules if required; be familiar with the Catering Department’s health & safety and fire policies and procedures.
- Have concern for own health & safety and that of others who are in college, whether they are members of the College, employees, or visitors.
- To maintain a high standard of personal hygiene and grooming at all times. Queens' College provides a uniform that must be worn whilst on duty. The uniform must be kept clean and smart (a small monetary deposit is required for the hire of the uniform. The uniform is to be returned upon leaving Queens’ College employment).

**Security & Confidentiality**:

- Ensure all departmental security procedures are adhered to concerning the following: College rooms, All equipment, College silver, food, drink, and cash handling at all times. If aware of any security flaws in the catering department, report to the management immediately.
- To always assume utmost confidentiality; no information should be disclosed to any third party if it may compromise the privacy and/or safety of any student, staff member or client of Queens’ College
- If required, work on the tills in the Buttery or College bar; ensure departmental cash handling/till operational procedures are always followed (including students showing their University ID cards as and when required.)

**Miscellaneous**:

- To undertake any other duties and responsibilities appropriate to the post as directed by a member of the Food Service Supervisory team and/or a member of the Catering management team and/or Domestic Bursar.

**Person Specification**
- Previous experience working in a busy Front of House within an academic or hospitality environment.
- Excellent interpersonal and communication skills, with a strong command of written and spoken English.
- Passionate about delivering first-rate customer service, with a problem-solving attitude and a flexible, positive approach.
- Strong team player, able to collaborate effectively with team members and work independently as required.
- Ability to work under pressure in a fast-paced professional Front of House environment.
- Courteous, efficient and diligent.
- Excellent time management and organisation skills.
- Honest and trustworthy, with a friendly, approachable manner.
- Smart appearance and high standards of personal hygiene.
- Prepared to work unsociable hours.
- Awareness of the need for confidentiality.

**Remuneration and Benefits**
- Hours of work: 37.5 hours per week on a shift/rota basis
- Rate of Pay: £26,588.72 per annum
- Pension: Membership of the College contributory, final salary pension scheme after qualifying period
- Holiday Entitlement: 26 days per annum plus public holidays (34 days in total)

The closing date for this position is Friday 5th July



  • Cambridge, United Kingdom BLW Recruitment LTD Full time

    Job Title: Food and Beverage Assistant Location: Cambridge BLW Recruitment are seeking a dynamic and experienced Food and Beverage Assistant to join our client’s team at one of the prestigious College in Cambridge. As a Food and Beverage Assistant, you will play a crucial role in delivering high-quality dining experiences to students, staff, and visitors...


  • Cambridge, United Kingdom CV-Library Full time

    Christ's College is seeking to appoint two permanent, full-time Food and Beverage Assistants to work as part of the College's Front of House Team. Food and Beverage Assistants Location: St Andrew's Street, Cambridge, CB2 3BU Salary: £24,923 per annum Vacancy Type: Permanent, Full-time, 36.5 hours per week including evenings and...


  • Cambridge, Cambridgeshire, United Kingdom Select Appointments Full time

    As a Food and Beverage Supervisor at Select Appointments, you will be responsible for ensuring the highest standard of service in our client's Cambridge College. This rewarding role will challenge you to manage and supervise a team of Food & Beverage Assistants and casual waiting staff, while maintaining high performance and efficiency in the Food and...


  • Cambridge, United Kingdom Hilton Full time

    Food and Beverage Assistant **WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE -** No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To...


  • Cambridge, United Kingdom Gonville Hotel Cambridge Full time

    **Food & Beverage Assistant**: **Gonville Hotel Cambridge**: **Salary**:£11.96 per hr** **Job Type**:Flexible** **Hours**:Flexible** **Town**:Cambridge***: Gonville Hotel is a four-star hotel situated in the heart of Cambridge, overlooking the historic Parker’s Piece.Being located centrally makes Gonville Hotel the perfect base for a stay in the city,...


  • Cambridge, Cambridgeshire, United Kingdom Select Recruitment Specialists Ltd Full time

    We are currently seeking a Customer Service Assistant - Food and Beverage to join our team at Select Recruitment Specialists Ltd. This is an exciting opportunity to work in a fast-paced environment and develop your skills in customer service, communication, and problem-solving.About the JobIn this role, you will be responsible for welcoming and assisting...


  • Cambridge, United Kingdom Cambridge Country Club Full time

    Cambridge Country Club is a newly built lifestyle and wellness facility with facilities such as golf, leisure facility, Spa, and event spaces. What the job includes: - Set up the dining areas at the country club. - Keep your area clean and sanitised. - Serve and replenish food and bar areas. - Welcoming and greeting guests. - Ensure high level of customer...


  • Cambridge, United Kingdom Hilton Full time

    **WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE -** No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of...


  • Cambridge, United Kingdom Robinson College Cambridge Full time

    The Catering department at Robinson College is seeking to appoint a full time Food and Beverage Assistant to join our Food Service Team. The College offers hot & cold beverages, meals and snacks to staff, students and visitors. You will assist in preparing, serving and clearing in our assisted servery operation. As part of the Catering department you may be...


  • Cambridge, Cambridgeshire, United Kingdom CHM Full time

    Our client, a Cambridge College is seeking to appoint a permanent, full-time Food and Beverage Assistant to work as part of the College's Front of House Team.Food and Beverage AssistantsLocation:St Andrew's Street, Cambridge, CB2 3BUSalary:£24,923 per annumVacancy Type:Permanent, Full-time, 36.5 hours per week including evenings and...


  • Cambridge, United Kingdom Queens' College, Cambridge Full time

    **Title: Food & Beverage Service Supervisor (Bar/Café)** **Manager: Food & Beverage Services Manager** **Reporting To: Hospitality Services Operations Manager** **College Officer**:Domestic Bursar** **Overall Purpose of Job** Undertake bar duties and food service tasks, ensuring the expected service standards are maintained. 1. Working as part of the Food...


  • Cambridge, Cambridgeshire, United Kingdom Bambara Kitchen & Bar Full time

    (Role Overview)We are seeking a skilled Food and Beverage Service Lead to join our dynamic team at Bambara Kitchen & Bar.Responsibilities:Collaborate with restaurant management to design and deliver exceptional dining experiences for guests.Lead and train a knowledgeable front-of-house team to provide outstanding service.Develop relationships with guests to...


  • Cambridge, United Kingdom Hilton Full time

    Food and Beverage Assistant (Casual) **Career opportunities with a side of good times!** **WELCOME TO A WORLD OF FLEXIBILITY AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE.** Choose a work schedule that works for you! When you join our team on a Casual contract, you have the flexibility to pick the shifts that suit your...


  • Cambridge, Cambridgeshire, United Kingdom Chestnut Full time

    Welcome to Chestnut, a growing group of stunning pubs with rooms and Bottle Shops located in the beautiful East Anglia region. As a Food and Beverage Assistant, you will play a vital role in delivering exceptional guest experiences and contributing to our positive company ethos.We are looking for a motivated individual with previous customer-facing...


  • Cambridge, United Kingdom Cambridge Country Club Full time

    Cambridge Country Club is a newly built lifestyle and wellness facility with facilities such as golf, leisure facility, Spa, and event spaces. What the job includes: - Set up the dining areas at the country club. - Keep your area clean and sanitised. - Serve and replenish food and bar areas. - Welcoming and greeting guests. - Ensure high level of customer...


  • Cambridge, United Kingdom Nuffield Health Full time

    HEAD OFFICE Food & Beverage Team Member / Café Assistant **Food & Beverage Team Member / Café Assistant** **Nuffield Health Cambridge FWC** | Food and Beverage | Permanent contract | Part time** **£23,212.80 per annum (pro rata)** **16 hours per week** At Nuffield Health, our goal is to create the best possible experience for our members and guests....


  • Cambridge, United Kingdom Dalata Full time

    Food & Beverage Manager – Clayton Hotel Cambridge Due to an internal promotion Clayton Hotel Cambridge have an excellent opportunity for a Food & Beverage Manager to join the team and lead our Food & Beverage operartion. We are seeking a leader with excellent experience in Food and Beverage management in a leading hotel.Clayton Hotel Cambridge is a 4*...


  • Cambridge, United Kingdom Hilton Hotels Full time

    Food and Beverage Assistant (Casual)WELCOME TO A WORLD OF FLEXIBILITY AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE.  Choose a work schedule that works for you! When you join our team on a Casual contract, you have the flexibility to pick the shifts that suit your availability, so you can make the best out of your spare time....


  • Cambridge, United Kingdom Hilton Full time

    As a Food and Beverage Apprentice with Hilton you will be working towards a Hospitality Team Member - Food and Beverage Level 2 Apprenticeship standard over the course of 15 months. No prior experience needed - just a passion for Hospitality! **A WORLD OF REWARDS** - ** Hourly Rate**ofPS11 per hour - **Smart uniform provided**and laundered - **Free**and...


  • Cambridge, United Kingdom LGH Hotels Management Full time

    The Opportunity We are offering a fantastic opportunity for a highly motivated and skilled Food & Beverage Supervisor to join our team. As an integral member of our Food & Beverage department, you will contribute to the ongoing success of our hotels and play a vital role in providing exceptional experiences for our guests. In this role, you will be...