Operations Assistant

1 month ago


Nottingham, United Kingdom Macildowie Recruitment and Retention Full time

**Operations Administrator**
**Nottingham City Centre (Hybrid)**
**£19,500.00 - £22,000.00**
**Full-Time, Permanent**
Macildowie are delighted to be working alongside an outstanding financial services organisation, within the **Nottingham City Centre**.

This is a brilliant opportunity for an experienced **Administrator** to make their next career move by joining this fab team Their head office is based in the **City Centre**, however they offer Hybrid working with the split of 2 days (head office) and the other 3 can be from the comfort of your own home.
**Roles & Responsibilities**:

- Providing key contact and collaboration between internal departments.
- Reviewing current systems, processes and challenging these to gain maximum efficiency.
- Assisting with the distribution of workload across all functions, to ensure KPI's are met.
- Following case resolution processes which may include client contact both written and verbal.
- Supporting the wider business, ensuring all policy conditions, business rules and procedures are working effectively.
- Highly organised with a keen eye for detail.
- Proactive with a "can-do" attitude.
- Knowledge of Salesforce (or similar CRM system) is desirable.
- Ability to liaise effectively with internal/external stakeholders at all levels.
- Proficient use of Microsoft Excel is essential.

**Perks & Package**:

- Competitive market salary.
- Private healthcare.
- 25 days holiday, plus bank holidays and your birthday.
- Cycle to work scheme.
- Excellent pension scheme.


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