Service Advisor

3 weeks ago


York, United Kingdom Marshall Motor Holdings Full time

We are currently recruiting for a Service Advisor to join our Honda dealership in York

As a Service Advisor you will play a vital role within the dealership being the point of communication between the Technicians and our customers. To be successful within this role, we do not require previous Automotive experience just a passion for providing great customer service, an ability to work in a proactive manner and a desire for no two working days to ever be the same

You will be provided with on the job training by your colleagues and managers and will be joining a supportive and friendly team at York.

We can offer a fantastic range of benefits in an environment, that offers career development where you will be given autonomy, support and a platform to succeed. These include:

- 25 days annual leave (not including Bank Holidays) increasing with length of service
- Colleague referral fee up to £2,000
- Discounted Car Purchase Scheme & Colleague Car Benefit Offers
- Discounted Service / Parts / Bodyshop services
- Training and Continual Self-Development
- Free Eye Care Vouchers
- Cycle To Work Scheme
- Pension Scheme
- Employee wellbeing services
- Free life assurance equivalent to twice your salary
- Loyalty, Above & Beyond and Long Service Awards
- Discounted Shopping Portal

**What will I do on a daily basis?**
- Greet customers and become their point of contact for the duration of their vehicle being within our Workshop.
- Be able to provide updates and consultatively advise on repair work being or needing to be carried out.
- Create customer invoices and run through the work that has been carried out on their vehicle.
- Proactively reschedule appointments for the customer for any future vehicle maintenance or servicing.

**What experience do I need?**

If you already come from an Automotive Service Advisory background that is fantastic, however, if you do not and you are looking to start your career with us, to be considered for the role we will need to possess the below skillset
- An ability to provide tailored customer service and upselling to a wide range of customers.
- Comfortable working to deadlines and managing customer expectations with regular communication and updates.
- Happy to manage your own workload and customer base.

**Why Marshall Motor Group?**

We operate 140 franchise dealerships representing 23 manufacturer car, van, truck and bike brands across 33 counties in England.

Marshall Motor Group is backed by the Constellation Automotive Group, the UK and Europe’s largest market-leading integrated digital car marketplace. The Group operates some of the most well-known brands in the automotive industry including WeBuyAnyCar, BCA and cinch, who together employ over 16,000 people across 12 countries and provide services that involve over 11 million different vehicles each year.

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- York, YO26 6RB: reliably commute or plan to relocate before starting work (required)

**Experience**:

- service advisor: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person


  • Service Advisor

    4 weeks ago


    York, United Kingdom Proactive Personnel Ltd Full time

    Immediate Start - Permanent - Competitive Salary! Are you a Service Advisor looking for the next great opportunity? I am currently working alongside a hugely successful car dealership based in York who are hoping to add a motivated, enthusiastic Service Advisor to their team. They are excellent at retaining staff, largely due to their outstanding...

  • Service Advisor

    4 weeks ago


    York, United Kingdom Proactive Personnel Ltd Full time

    Immediate Start - Permanent - Competitive Salary!Are you a Service Advisor looking for the next great opportunity? I am currently working alongside a hugely successful car dealership based in York who are hoping to add a motivated, enthusiastic Service Advisor to their team.They are excellent at retaining staff, largely due to their outstanding remuneration...

  • Service Advisor

    4 weeks ago


    York, United Kingdom Proactive Personnel Ltd Full time

    Immediate Start - Permanent - Competitive Salary!Are you a Service Advisor looking for the next great opportunity? I am currently working alongside a hugely successful car dealership based in York who are hoping to add a motivated, enthusiastic Service Advisor to their team.They are excellent at retaining staff, largely due to their outstanding remuneration...

  • Service Advisor

    4 weeks ago


    York, United Kingdom Perfect Placement Full time

    Service AdvisorBasic salary up to £28,000 OTE up to £38,000 Large, multi franchise site - excellent job security and career development opportunities Applicants from outside of the automotive industry welcome to apply Full training provided from the first day Customer Service experience requiredWe are currently advertising on behalf of an Automotive...

  • Service Advisor

    3 weeks ago


    York, United Kingdom Proactive Personnel Ltd Full time

    Immediate Start - Permanent - Competitive Salary! Are you a Service Advisor looking for the next great opportunity? I am currently working alongside a hugely successful car dealership based in York who are hoping to add a motivated, enthusiastic Service Advisor to their team. They are excellent at retaining staff, largely due to their outstanding...

  • Service Advisor

    3 weeks ago


    York, United Kingdom Perfect Placement Automotive Recruitment Full time

    **Service Advisor Needed in York** - Basic Salary up to £25,000 - OTE £32,000 - Working Hours: Monday-Friday 8:00-6:00 - 1 in 4 Saturdays 8:00-1:00 - Join a Company with one of the best holiday and training packages in the industry **In this Service Advisor Role you will be**: - You will look after the service desk and have a passion for upselling...

  • Service Advisor

    1 month ago


    York, United Kingdom Evans Halshaw Vauxhall Full time

    **Service Advisor (27 hours per week)** **Evans Halshaw Vauxhall York** **Salary of £14,677 with 2,880 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career...

  • Service Advisor

    1 month ago


    York, United Kingdom Lloyd Motor Group Full time

    We are currently looking to recruit a **Service Advisor **at **Lloyd Jaguar Land Rover Retailer in York.** As a Service Advisor your duties will include: - Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the Service Department. - Advising on technical queries/issues. - Booking vehicles...

  • Service Advisor

    4 weeks ago


    York, United Kingdom D. M. Keith Full time

    Across our 13 sites we have a stable workforce of over 450 people, many of whom have been with us for years. But we’re always on the lookout for good people so even if a specific job isn’t being advertised, the chances are we’ll want to talk to you. Because our recruitment philosophy is that we recruit for attitude and train for skills. Which means...

  • Service Advisor

    2 weeks ago


    York, United Kingdom D. M. Keith Full time

    Across our 13 sites we have a stable workforce of over 450 people, many of whom have been with us for years. But we’re always on the lookout for good people so even if a specific job isn’t being advertised, the chances are we’ll want to talk to you. Because our recruitment philosophy is that we recruit for attitude and train for skills. Which means...

  • Service Advisor

    4 weeks ago


    York, United Kingdom D. M. Keith Full time

    Across our 14 sites we have a stable workforce of over 450 people, many of whom have been with us for years. But we’re always on the lookout for good people so even if a specific job isn’t being advertised, the chances are we’ll want to talk to you. Because our recruitment philosophy is that we recruit for attitude and train for skills. Which means...

  • Service Advisor

    4 weeks ago


    York, United Kingdom Batchelors Motor Group Full time

    Batchelors Motor Group are currently looking for an experienced Service Advisor for their York branch. This is a key role within our service department working closing with our customers to meet their service needs. Duties will include liaising with the service team and customer advisors, the administration of service bookings, carrying out pre-calls prior...

  • Service Advisor

    5 days ago


    York, United Kingdom Recruitment Boutique Remote Work Freelance Full time

    An exciting opportunity has arisen to join a busy Dealership as a Service Advisor in York on a temporary basisHourly rate between £18.00 and £20.00 per hour - 45 hours per weekPrevious experience in a Service Advisor position is essential, as you will be the first point of contact for the Service Department and as such you need to have an excellent level...

  • Service Advisor

    7 days ago


    York, United Kingdom Recruitment Boutique Full time

    An exciting opportunity has arisen to join a busy Dealership as a Service Advisor in York on a temporary basis Hourly rate between £18.00 and £20.00 per hour - 45 hours per week Previous experience in a Service Advisor position is essential, as you will be the first point of contact for the Service Department and as such you need to have an excellent...

  • Service Advisor

    3 weeks ago


    York, York City, United Kingdom D. M. Keith Full time

    Across our 13 sites we have a stable workforce of over 450 people, many of whom have been with us for years. But we're always on the lookout for good people so even if a specific job isn't being advertised, the chances are we'll want to talk to you.Because our recruitment philosophy is that we recruit for attitude and train for skills. Which means that...

  • Service Advisor

    4 days ago


    York, United Kingdom Recruitment Boutique Full time

    An exciting opportunity has arisen to join a busy Dealership as a Service Advisor in York on a temporary basisHourly rate between £18.00 and £20.00 per hour - 45 hours per weekPrevious experience in a Service Advisor position is essential, as you will be the first point of contact for the Service Department and as such you need to have an excellent level...

  • Service Advisor

    3 weeks ago


    York, York City, United Kingdom D. M. Keith Full time

    Across our 14 sites we have a stable workforce of over 450 people, many of whom have been with us for years. But we're always on the lookout for good people so even if a specific job isn't being advertised, the chances are we'll want to talk to you.Because our recruitment philosophy is that we recruit for attitude and train for skills. Which means that...


  • York, United Kingdom Matt Burton Full time

    MBA are proud to be supporting our client in their recruitment of a Customer Service Advisor. Working as part of the Customer Experience Team the Customer Service Advisor will be engaged in a multi disciplined role that includes responding to and resolving customer queries and facilitating customer account billings. The Customer Service Advisor is a...


  • York, North Yorkshire, United Kingdom Matt Burton Full time

    MBA are proud to be supporting our client in their recruitment of a Customer Service Advisor. Working as part of the Customer Experience Team the Customer Service Advisor will be engaged in a multi disciplined role that includes responding to and resolving customer queries and facilitating customer account billings. The Customer Service Advisor is a...


  • York, United Kingdom Matt Burton Full time

    MBA are proud to be supporting our client in their recruitment of a Customer Service Advisor. Working as part of the Customer Experience Team the Customer Service Advisor will be engaged in a multi disciplined role that includes responding to and resolving customer queries and facilitating customer account billings. The Customer Service Advisor is a...